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  5. Reviews of City Creek Inn & Suites

Reviews of City Creek Inn & Suites 1 stars

1009 South Main Street, Salt Lake City, UT 84111, United States

#61 of 64 hotels in Salt Lake City

Guests' Choice

Review score

Based on 386 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.1

  • Location

    6.7

  • Facilities

    5.7

  • Staff

    6.9

  • Value for money

    6.0

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 16 September 2024

    4.0
    While the staff was nice I wouldn’t stay again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Our room was extremely run down. Broken light switches, and furniture. The carpet was loose and bunched up and did not meet the tile going into the bathroom creating a tripping hazard. The blow dryer didn’t work, nor did the outlets for recharging my toothbrush.

    The location wasn’t too far from where our family lives.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    4.0
    Update an
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t the cleanest and very out dated our room smelled like smoke horribly.. if we would have showed up earlier I would have wanted a refund! It’s hard for me and family members to breathe it smoke and pet rooms…

    Location

    Stayed in August 2024

  • Reviewed: 9 August 2024

    5.0
    It was ok but could have been better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn't very clean. The bedding was clean but the floors and walls and the bathtub were not very clean. The bathroom door wouldn't shut all the way in one room and there was a few inch gap between the floor and bottom of bathroom door in our other room.

    The cost was good and staff was very helpful and friendly

    Stayed in July 2024

  • Reviewed: 7 August 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door would not shut and the lock on it was broke dead bug on the floor, front door had a big gap between the door jam, only ice machine was at the front office.

    Gated so no one could come in unless they had a room.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    4.0
    Good price, bad amenities.
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Complementary breakfast was poor, and make me sick with digestive problems. Laundry water too hot when machine was set for cold water. No one asked if I wanted a room upstairs or on ground floor.

    Pricing and location was good. Near stores and parks. Easy to find.

    Stayed in August 2024

  • Reviewed: 21 July 2024

    5.0
    Having the good breakfast there in the am was a plus and it saved us time and money.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The A/C was hard to monitor, but it was 100 degrees in SLC!

    Easy to get to and on our route the next day. The restaurant right next door was the best food I ate on our whole 10 day trip, I appreciate the staff at the hotel letting us know of the restaurant.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    5.0
    Bed was comfortable but room tired and not value for mo ey
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The place was run down and didn’t seem clean although maybe that was because it was old. NOT value for money!

    The location was good, the staff were efficient and the bed was comfortable

    Stayed in July 2024

  • Reviewed: 12 July 2024

    5.0
    Okay but…..understand what you are purchasing here!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    See above

    There was a loud ruckus at 2:00 am in the morning. It woke me up but I ignored it. I think it might have been a homeless person. Breakfast was good but the friendliness of staff including the breakfast staff could use some improvement.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    5.0
    The place is fair.
    • Leisure trip
    • Group
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    They need to update the rooms because the bathtub has a yucky stain and the bathroom looks so old.

    A good place to stay it’s near to the airport.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    4.0
    Fool me once shame on you fool me twice then shame on me.
    • Business trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 1 night

    The bathrooms were horrible, the pressure for water was terrible. Upon arrival they were still cleaning our room so my family and I ended leaving the facility so that they could ready our room. When we returned later that night, We noticed that the towels weren't fresh, the A/C did not work. We reported it to the front office. A staff member did come to our room and he fiddle with the A/C and got it to turn on for just a bit. And then it quit on us again. Then we were told that the pool would open in the morning at 9 am. So we got our kids ready for the pool, only to get there and find out if was closed for "cleaning" first and last time for us. But the staff was nice.

    The staff was very friendly, I think the best thing about this place is the staff. Beds were comfy. Breakfast was good.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    6.0
    Pleasant
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The shower water never got hot and when we arrived there was already a puddle on the bathroom floor in the corner by the bathtub

    Gated that was nice

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 May 2024

    6.0
    Value for money
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A little run down and dirty.

    Price.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    4.0
    Scatchy whereabouts.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Was very clean, door looked like it was kicked in. Smelled very bad. Didn’t sleep good because I didn’t feel very safe.

    Stayed in May 2024

  • Reviewed: 18 April 2024

    5.0
    Decent
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was small and the tub could use some major upgrade it almost looked like mold under the caulking.

    The room was super cute and the beds very comfortable.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room isn't worth the money. It isn't like in the pictures. Restroom is okay ish.

    Nice staff and breakfast and location has a gated entry

    Stayed in March 2024

  • Reviewed: 24 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Found someone else's hair on the pillows and in the bathroom and on the floor in the main area

    It was convenient to where I was visiting

    Stayed in January 2024

  • Reviewed: 18 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Found some pieces of hair on the bed. Not sure if that's from dryer or bed used before me?

    Stayed in February 2024

  • Reviewed: 28 January 2024

    4.0
    Doesn't look like the pictures.
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Doesn't look like the pictures. Lighting needs repair or update.

    Breakfast facilities are good.

    Stayed in January 2024

  • Reviewed: 21 November 2023

    6.0
    Same
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Same

    Same

    Stayed in October 2023

  • Reviewed: 18 November 2023

    5.0
    Was okay for sleeping.
    • Business trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    How you can hear loud talkers and how the door gap is very noticeable

    Close to where i was training at.

    Stayed in November 2023

  • Reviewed: 23 September 2023

    4.0
    Was okay staff was good and accommodating but rooms weren't the best and there is an odor in the air
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was okay for a night isn't quite as good compared to their pictures. And there's a bit of a smell in the air of the lobby and rooms. It was okay for me for a night But would not take my wife and child here.

    It was okay for a night isn't quite as good compared to their pictures. And there's a bit of a smell in the air of the lobby and rooms. It was okay for me for a night But would not take my wife and child here.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Deluxe Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    It was located on a very busy street, hard to get into/out of the lot. The beds have no padding, only one mirror :(

    Free breakfast

    Stayed in September 2023

  • Reviewed: 21 September 2023

    4.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast

    I forgot my phone chargers. The hotel did not keep.promise to call back to arrange delivery of forgotten property.

    Stayed in August 2023

Showing 1 – 25

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