10552 Southwest Freeway, Houston, TX 77074, United States
#347 of 428 hotels in Houston
Guests' ChoiceBased on 78 hotel reviews
6.4Cleanliness
7.0
Comfort
6.9
Location
7.3
Facilities
6.9
Staff
7.8
Value for money
7.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Hodgkin
United StatesAge of furniture
Stayed in March 2024
Reviewed: 4 April 2024
Heather
United StatesA comfortable place to stay.
Stayed in March 2024
Reviewed: 3 January 2024
Pele
United StatesN/A
N/A
Stayed in December 2023
Reviewed: 6 November 2023
Aurore
United StatesI don't like the room smell mildew, feel suffocated
There was no breakfast
Stayed in October 2023
Reviewed: 2 October 2023
Imani
United StatesRoach Infestation.
I liked the staff n the fact that i could buy little necessities in the lobby like snacks n toiletries.
Stayed in September 2023
Reviewed: 28 September 2023
Jackson
United StatesThe motel was a little out dated. A little behind the times.
It was okay
Stayed in September 2023
Reviewed: 17 July 2023
Conley
United StatesThe rooms are very old looking and even if you get one that’s non smoking it still smells like cigarettes. Some of the doors don’t have seals so u can see the light from outside . There is roaches some rooms worse than others. The staff at night are great! And no one really bothers you
The pool is always clean
Stayed in July 2023
Reviewed: 8 July 2023
Jarrod
United StatesIt was old
Close to the job
Stayed in July 2023
Reviewed: 16 October 2022
Paul
United StatesLocation was loud. Had what seemed like 8 people in the room next to me. They hung out in the parking lot late at night being loud.
Stayed in October 2022
Reviewed: 15 March 2022
Andrae
United StatesNothing wrong at all
This hotel isn’t bad and nice place for whoever come for their vacation
Stayed in March 2022
Reviewed: 23 September 2024
Aquilla
United StatesYou get what you pay for. It was clean and no roaches
Stayed in September 2024
Reviewed: 4 September 2024
Turay
United StatesI Don’t like any
In a good location
Stayed in September 2024
Reviewed: 21 May 2024
Coastie94
United StatesFront door hard to open and peeling paint on the inside. A/C had moldy stall smell. Hair on floor of bathroom. The bathroom door would not close and hard to open. The ceiling had water marks and mold.
Nothing, we felt sick the next morning and left. They only charged for the one night , which was too much for the condition of that room
Stayed in May 2024
Reviewed: 21 May 2024
Stephen
United StatesThe run down dump smelled really bad.
Nothing!
Stayed in May 2024
Reviewed: 16 March 2024
Armesha
United StatesNothing , everything was fine
Quite most of the time if your the type of person that stays to yourself
Stayed in March 2024
Reviewed: 7 March 2024
Joshua
United StatesThere were roaches in the fridge, which did not work. The wifi was unusable, I could not stream any of my important Zoom meetings, which costed me a lot of revenue.
The location was close to the training facility. The location was easy to find. Nothing else was acceptable to me.
Stayed in March 2024
Reviewed: 2 March 2024
Regina
United StatesThe staff was extremely nice and quick. I had absolutely not problems comfort wise, parking and checking in and out.
Stayed in February 2024
Reviewed: 19 December 2023
Davis
United StatesService accommodations serve breakfast as stated not going in my room while I was away from my room
Nothing I was lied to so many times they said they serve breakfast nothing was served just coffee staff had a problem giving me extra soap towels and Stuff for the coffee
Stayed in December 2023
Reviewed: 20 October 2023
Darwish
United StatesIf the ice machine would actually work for once this year!! 2023
Stayed in July 2023
Reviewed: 31 August 2023
Yalobeh
United StatesAnd the fact that the first time they didn't stay there with my audio was on and this time and the last time they do not let me say that they took my money anyway so I feel like I'm over my $61 back I did not stay at the hotel that second time
Quite
Stayed in August 2023
Reviewed: 10 July 2023
Fls1222
United StatesN/A
Quiet and location.
Stayed in July 2023
Reviewed: 26 June 2023
Darwish
United StatesAll was well
Pleasant
Stayed in April 2023
Reviewed: 11 June 2023
Betty
United StatesThe Morning Clerk giving out my Personal information to a Stalker.
I did not Eat Breakfast there.
Stayed in June 2023
Reviewed: 3 June 2023
Harold
United StatesNo comments
N/A
Stayed in May 2023
Rhens, Germany
Schärding, Austria
Denton, USA
Faro, Portugal
Lund, Sweden
London, UK
Wilmington, USA
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content