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  5. Reviews of Romer Waikiki at The Ambassador

Reviews of Romer Waikiki at The Ambassador 4 stars

2040 Kuhio Avenue, Waikiki, Honolulu, HI 96815, United States

#51 of 316 hotels in Honolulu

Guests' Choice

Review score

Based on 340 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Accessible Partial Ocean View with King Bed and Tub
    • Stayed 6 nights

    Well, not every day we had room service for cleaning and housekeeping. I would suggest having a better coffee machine (the barista one) to be more efficient during the morning.

    The people were exceptional, very caring and kind. The vibe and interior design are also very nice, and very comfy! Less than 10 min walking to the beach through the park, is a very enjoyable waking.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Great hotel, very bad trained staff at front desk,didn’t want me to upgrade the room
    • Leisure trip
    • Couple
    • Accessible Ocean View One Bedroom Suite w/ Roll-In Shower
    • Stayed 5 nights
    • Submitted via mobile

    Staff

    Great renewed hotel

    Stayed in April 2024

  • Reviewed: 13 June 2024

    7.0
    The overall stay is great, the only issue is with staff at front desk, which is not professional and not helpful
    • Leisure trip
    • Couple
    • Accessible Ocean View One Bedroom Suite w/ Roll-In Shower
    • Stayed 5 nights
    • Submitted via mobile

    Staff at front desk is horrible

    Great, clean, modern

    Stayed in April 2024

  • Reviewed: 10 June 2024

    9.0
    I had an amazing stay in this comfortable and friendly staffed hotel.
    • Business trip
    • Group
    • Neighborhood View with One King Bed
    • Stayed 4 nights

    A chair in the room would have been nice, if even to put the extra bed pillows on instead of having to put them on the floor.

    Everyone was extremely friendly and helpful. This place, while not "on the beach" really exceeded my expectations. There was entertainment every evening and the facility was very clean and comfortable. And on top of all this, the price per night was very reasonable, especially as compared to nearby properties. It was only a short walk to the beach, the main shopping streets, and restaurants.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    9.0
    It was an amazing and enjoyable stay.
    • Leisure trip
    • Group
    • Partial Ocean View with One King Bed
    • Stayed 7 nights
    • Submitted via mobile

    No laundry facilities or regular bar.

    Breakfast was great

    Stayed in April 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 2 nights

    The bump it was dangerous to my head. The TV stopped working, and your maintenance man didn’t fix it. The hotel refunded some of my money because of death. I would like to see you expand and make a eating area and lounge.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Neighborhood View with One King Bed
    • Stayed 10 nights

    More options for the breakfast would be good. The options that are there are really good, but after staying in the hotel for 10 nights, the options become a bit repetitive.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Great value for money
    • Business trip
    • Solo traveller
    • Neighborhood View with One King Bed
    • Stayed 10 nights

    Limited facilities for breakfast, dinner, or having drinks.

    Great location and comfortable and spacious rooms.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Neighborhood View with One King Bed
    • Stayed 9 nights
    • Submitted via mobile

    Pillows didn't always smell fresh

    Very clean and spacious room. Comfortable bed. Great view, even if you are facing the city and not the ocean.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Neighborhood View with Two Queen Beds
    • Stayed 3 nights

    I booked for 2 queen beds with neighborhood view and receieved 2 double beds instead.

    Location was great

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Neighborhood View with One King Bed
    • Stayed 11 nights
    • Submitted via mobile

    The shower took ages to go warm, location is a bit far away from beach/shops/alamoana Center

    I liked the room and it’s facilities - amazing bed, smart TV, modern minimalist vibe which I liked

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    It was exactly what we needed.
    • Leisure trip
    • Group
    • Neighborhood View One King with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Valet only parking situation.

    The location made for easy access to the highway and airport using a vehicle. It was also only a 10-15 minute walk to Waikiki beach.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Perfect location for a short stay
    • Leisure trip
    • Couple
    • Partial Ocean View with King Bed and Sofa Bed
    • Stayed 2 nights

    We could hear traffic noise even with the door closed we were on the 15th floor

    Room was comfortable clean with a view of the beach. Staff were helpful and friendly would recommend this hotel

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Very friendly staff and wanted to help in any way the could. convenient location. We walked alot.
    • Leisure trip
    • Couple
    • Partial Ocean View with One King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Just my preference.

    We were originally in a corner room. Nice view, clean, ok size. It was very windy at the time of our visit and all the glass was a little concerning because of a little rattling. Went to front desk and requested a move. They were very accommodating and friendly about it all.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    It was a great week in a beautiful place!
    • Leisure trip
    • Family with young children
    • Neighborhood View with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    No vending machines.

    The location was great. Everything was fresh and new and the staff was great!

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Great location, and nice but small room
    • Leisure trip
    • Couple
    • Partial Ocean View with One King Bed
    • Stayed 2 nights

    The room was really small, we had two carry-ons and one large suitcase and we could only open one at a time, keeping the other two in the small closet. The kettle was too big/not user friendly.

    Great location and really nice view from the room (Partial Ocean view). I particularly enjoyed the chairs and small table on the balcony. The bed was really comfortable. I also appreciated their effort to be more eco-friendly (e.g., refillable water bottles).

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Excellent stay
    • Leisure trip
    • Group
    • Neighborhood View with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Very hospitable staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    VG
    • Leisure trip
    • Couple
    • Neighborhood View with One King Bed
    • Stayed 3 nights

    price is quite high.

    VG

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Partial Ocean View with 2 Queens
    • Stayed 8 nights

    More variety of the food offered at the restaurant- especially for breakfast.

    Extremely comfortable beds. Excellent location- convenient to everything in Waikiki. Close to the bus stops and ABC stores. A real find, considering that few guidebooks mention this property.

    Stayed in February 2024

  • Reviewed: 8 April 2024

    9.0
    Good location for tourist spots and beaches, warm welcome and services.
    • Leisure trip
    • Couple
    • Neighborhood View with One King Bed
    • Stayed 6 nights
    • Submitted via mobile

    The valet parking is too expensive and it’s difficult to find street parking around the hotel. For most of the days we were lucky enough to find one, so if you’re staying here and you’re renting a car, make sure you know where you plan to park.

    The location is very good as main street is within 5 min walking, and the beach is only 15 min walking distance away! The welcoming free beer everyday at 4-5pm is a good refreshment and the morning free hot tea/ small drip of coffee is also nice!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Neighborhood View with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Onsite restaurant would of been handy. Hot tub would be nice too.

    Not too far away from Waikiki Beach, or the other direction was a short walk to Ala Moana or Walmart. Rooms were very spacious, huge Bathroom!

    Stayed in February 2024

  • Reviewed: 31 March 2024

    8.0
    Fun and relaxing.
    • Leisure trip
    • Family with young children
    • Neighborhood View One King with Sofa Bed
    • Stayed 3 nights

    Location was nice. Staff was friendly. Rooms were comfortable and quiet.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Neighborhood View with One King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Depending on who, staff was not very attentive A lot of fees (resort fees etc) for such a simple hotel, 10min away from the beach

    Location! Not beachfront but at a walking distance It's cute and modern. We had a pleasant stay

    Stayed in February 2024

  • Reviewed: 25 March 2024

    7.0
    Good location even though still need 10 min to walk to the beach
    • Leisure trip
    • Couple
    • Partial Ocean View with One King Bed
    • Stayed 11 nights

    The breakfast is limited. Not real coffee. Just poured black coffee with bad taste. It would have been better to have real espresso or latte.

    I like the room and bathroom. It was renovated recently.

    Stayed in February 2024

Showing 1 – 25

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