1901 University Boulevard Northeast, Albuquerque, NM 87102, United States
#64 of 111 hotels in Albuquerque
Guests' ChoiceBased on 342 hotel reviews
7.2Cleanliness
8.1
Comfort
8.0
Location
7.7
Facilities
7.6
Staff
8.2
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 19 June 2024
Brady
United StatesGreat pool, comfortable with a good location
Stayed in June 2024
Reviewed: 7 June 2024
Tara
United StatesI wish we had a fridge
The pool was great
Stayed in June 2024
Reviewed: 31 May 2024
Connie
United StatesThe soda machines charged 5$ for a 20oz bottle of hot expired coke. Wow
The pool and restaurant…comfy decor. I was however dumbfounded by the price of the sodas in the machine on the 6th floor. It said they were two dollars but it charged my card five and it was hot.
Stayed in May 2024
Reviewed: 15 April 2024
Renae
United StatesNo hairdryer. Tub drain didn’t stay in the position to drain. We had to stick a lid under it to prop it open. Only one small elevator for 12 floors. We waited a long time to use it. No fridge.
Restaurant food was excellent.
Stayed in April 2024
Reviewed: 19 March 2024
Lawrence
United StatesNothing it was ok
Was ok property
Stayed in March 2024
Reviewed: 18 March 2024
Whitney
United StatesAnime convention going on....no parking, I had to park in a dimly lit lot across from the hotel....convention attendees were loud all night long....not the hotels fault, but still between the irritation of no close parking and noise all night long, not quite an enjoyable stay
Room, cleanliness
Stayed in March 2024
Reviewed: 26 February 2024
Orlando
United StatesClose to freeway
Stayed in February 2024
Reviewed: 19 February 2024
Ashley
United StatesNot the hotel staffs fault at all, was hoping for a room with an outside balcony, but was given first floor with the sliding glass door bolted for security reasons. Again, no fault of the hotel staff, just luck of the draw.
The grounds of the hotel and interior were beautiful. It felt like a high end hotel at a great price. The hotel was clean and the staff was very friendly. Has breakfast at the restaurant and it was delicious. Check in and check process was very smooth
Stayed in February 2024
Reviewed: 18 February 2024
Mary
United StatesThe TV didn’t work. Asked to have it fixed and someone was supposed to go while we were out but when we returned it still wasn’t working. Unsure if anyone went or not. Ended up using my laptop to watch streaming apps.
Pretty much everything
Stayed in February 2024
Reviewed: 16 December 2023
James
United StatesIt was not good when cause wanted to extend my stay but they didn't let me with my debit card but I use it to check and pay but I couldn't use it the next day.. It was a green dot card and it didn't have a mini refrigerator
It was a good stay
Stayed in December 2023
Reviewed: 15 December 2023
Ericka
United StatesThe lamps on the nightstand didn’t work. The volume on the tv was very low.
My nephew and I were on a road trip. The hotel was convenient to the highway. It was clean and comfortable.
Stayed in December 2023
Reviewed: 26 November 2023
Wayne
United StatesLight fixture on wall broken, pump in hot tub not working, shower water lukewarm ( fixed next day), bathtub extremely slippery (hotel supplied bath mat.), moldy smell throughout hallways.
Room comfort.
Stayed in November 2023
Reviewed: 9 November 2023
Andria
United StatesExpensive for decent rooms, no breakfast included
Friendly staff nice area
Stayed in November 2023
Reviewed: 26 October 2023
Kenneth
United StatesLocation. Traffic noise was horrible
Overall was good
Stayed in October 2023
Reviewed: 20 October 2023
Catherine
United StatesPhone and 1 lamp in the room didn't work. We didn't need them, but what if we HAD needed them...? Emergency alarm one of the nights just after midnight. Gathered with other guests outside until we were told all was ok, but no info as to what the emergency was.
The bed and bathroom were clean and comfortable. Breakfast buffet was very good.
Stayed in October 2023
Reviewed: 13 October 2023
Sara
United StatesLack of parking.
Clean room. Beautiful views of the Balloon Fiesta.
Stayed in October 2023
Reviewed: 13 October 2023
Patricia
United StatesThe Sunday brunch as terrible! The worst brunch I’ve had in years! The first night, large dog barked constantly! After we complained to the staff the next morning, they took action. It was very loud every time someone walked down the hallway so they should have corrected the problem sooner!
The location was excellent and the room was updated an very clean!
Stayed in October 2023
Reviewed: 1 October 2023
Gillian
United KingdomThe facilities in the bedroom were very basic
Friendly staff
Stayed in September 2023
Reviewed: 18 September 2023
Martinez
United StatesNo free breakfast!
The pool
Stayed in September 2023
Reviewed: 12 September 2023
Jose
United StatesFree breakfast
Enjoyed pool breakfast should be served freee for hotel cost
Stayed in September 2023
Reviewed: 3 September 2023
Aladdin
United Arab EmiratesCourteous staff.
Location in downtown at crossroads.
Stayed in August 2023
Reviewed: 27 August 2023
Paul
United StatesNo mini fridge in room, no microwave, overpriced
The pool
Stayed in July 2023
Reviewed: 17 August 2023
Melissa
United StatesNothing
Everything - we were just stopping to get some much needed sleep as we had more miles to go. We slept for about 6 hours and left.
Stayed in July 2023
Reviewed: 20 July 2023
Alex
Australiathe guest services were poor. the half and half for coffee in the room was more than 7 months out of date. we rang the desk to get this replaced and after 3 calls to follow up being put on hold for an extra ordinary amount of time and not being picked we went to the desk to complain. a staff member was sent to our room with replacement half and half. THIS WAS ALSO OUT OF DATE. Obviously no SAFETY officer for Guest room facilities
the location was good.
Stayed in July 2023
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