365 Broadway, Saratoga Springs, NY 12866, United States
#3 of 33 hotels in Saratoga Springs
Guests' ChoiceBased on 139 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.6
Staff
9.4
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 10 September 2024
Ellen
United StatesNeed to add a place to plug in iPad /phone and small table to leave a drink or book by bed. Pretty pricey.
Beautiful historically- restored hotel. Pretty rooms with crown molding, huge bathrooms, nice towels, great in room refrigerator with snacks included. Nice staff at checkin- Josh was especially great! Great location in walking distance to many restaurants.
Stayed in September 2024
Reviewed: 9 September 2024
Lisa
United StatesEvery room is well appointed and beautiful
Stayed in June 2024
Reviewed: 8 September 2024
Kim
United StatesClean and pet friendly, excellent restaurant on premises.
Stayed in September 2024
Reviewed: 7 September 2024
Jane
United StatesNothing-price maybe
Location, amenities, restaurant, room decor
Stayed in September 2024
Reviewed: 19 August 2024
Gwaine
United StatesWe could not have Bailey’s in our coffee in the morning for breakfast. And our waitress for breakfast was very slow. So the last two days we went to the Merc for breakfast
Location and our cold room and very clean! We love the Lobby !
Stayed in August 2024
Reviewed: 23 June 2024
Susan
CanadaNothing
Charming
Stayed in May 2024
Reviewed: 28 May 2024
Natalie
United StatesCan’t find anything not to like
The elegance and decor of the hallways and rooms. The feeling of being in a well cared for hotel.
Stayed in May 2024
Reviewed: 16 April 2024
Hart
United StatesPrice was a bit much for April in Saratoga.
Everything
Stayed in April 2024
Reviewed: 19 March 2024
Aura
United StatesWish we could have stayed longer!
Perfect location on the main street in town. Elegant hotel with well-appointed and thoughtfully designed rooms. Linens and beds all comfortable and very high quality. The bathroom was huge with radiant heated floors, beautiful tub, and high-tech toilet w/ heated seat, bidet, and air dryer for the bum! I swear, the bathroom alone is worth the stay! Also, the on-site restaurant, The Morrisey Lounge & Bistro is quiet good for lunch, dinner & drinks. Has a lively pulse.
Stayed in March 2024
Reviewed: 7 March 2024
Patricia
United StatesRight on the Main Street, close to shops and restaurants. Excellent food on site. Superior staff!!
Stayed in February 2024
Reviewed: 25 February 2024
Pat
United StatesThey didn’t tell us there was a charge for valet parking - we would’ve parked on our own. Also they said the mini bar was complimentary but there was nothing in it except water, coconut water and chips and 1 cookie. They gave the impression it was something it was not.
Perfect location lovely hotel
Stayed in February 2024
Reviewed: 21 February 2024
Eric
United StatesThe valet cost for parking the car was quite expensive.
Great location! Beautifully appointed rooms! Fun restaurant downstairs, thoughtful giving of goodies as freebies. Nice staff!
Stayed in February 2024
Reviewed: 16 February 2024
Mary
United StatesOur shower didn’t drain properly and after being out all day our room wasn’t made up. We had to call for replenished towels and sundries.
The location was perfect. The decor was beautiful. The premier king room was very comfortable. The restaurant was convenient and delicious.
Stayed in February 2024
Reviewed: 4 February 2024
Meri
United StatesThere should be more available car parking for guests. A statement in the rooms about the hotel's environmental/climate actions, e.g. how to be sure to get new towels only if requested, what should go in the recycle bin, etc. I didn't know there was complimentary coffee in the lobby in the morning until the second day. The hotel should have that on a card in the room so that guests can know.
Breakfast was outstanding, truly one of the best I've ever had anywhere. They are to be commended for the quality and creativity of what is often standard fare in most places. The front desk staff was excellent, warm and friendly and helpful.
Stayed in February 2024
Reviewed: 3 February 2024
Paola
United StatesN/A
Our stay at this beautiful boutique hotel suceeded our expectations in every sense. Since we love the luxury and comfort of our room. The drinks and snacks offered were courtesy of the hotel for the first run, including two small bottles of wine, coconut water, spring water, and freshly baked goodies. The fantastic bathroom with a modern bathtub and glass door shower as well as tasteful amenities and impecable robes! Breakfast was not uncluded during wintertime, but we learned that it is included during summertime. We enjoyed dinner and breakfast at one of the restaurants in the hotel. We will definitely come back!
Stayed in January 2024
Reviewed: 17 January 2024
Scott
United KingdomNo fault found
Ideal location, friendly staff, comfortable hotel.
Stayed in January 2024
Reviewed: 17 January 2024
Darlene
United StatesExpensive and the construction
Beautiful in every way! Staff from valet, front desk, waiter at dinner and night time turn down service personnel was all exceptional. 10/10
Stayed in January 2024
Reviewed: 16 January 2024
Philip
United StatesRooms were a bit expensive
Great location. Beautiful building
Stayed in January 2024
Reviewed: 7 January 2024
Robin
United KingdomGiven the state of the planet perhaps we could do without the electric, heated, massage toilet and the electric shades and curtains. The light switches in the bedroom were practically invisible and largely inscrutable. Please simplify!
Excellent staff and fabulous room. Thank you for extra feather pillows! And the free drinks and snacks in the room were an unexpected treat.
Stayed in January 2024
Reviewed: 31 December 2023
Krabbypantz
United StatesBar is a bit loud
Very elegantly renovated.
Stayed in December 2023
Reviewed: 21 December 2023
Alisa
United StatesEverything
Stayed in December 2023
Reviewed: 9 December 2023
Susan
United StatesGreat location. Well staffed. Exceeded expectations for service.
Stayed in November 2023
Reviewed: 13 November 2023
Rebecca
United StatesNot crowded. Valet Was super easy Restaurant inside Everyone was so convenient
Stayed in November 2023
Reviewed: 20 October 2023
Nicole
United StatesThe fridge could have been colder but that's literally it. Everything was perfect!
What isn't to love about this place?!?!?! It's incredible, from the beds, to the staff, to all the little details. It's amazing and you need to treat yourself every once in a while. Just do it!
Stayed in October 2023
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