St. Charles, 63301, United States
#21 of 26 hotels in St. Charles
Guests' ChoiceBased on 7 apartment reviews
6.3Cleanliness
7.1
Comfort
7.1
Location
8.2
Facilities
7.1
Staff
8.6
Value for money
7.5
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Showing 1 – 7
Reviewed: 21 February 2024
Kimberly
United StatesCleanliness - the bathroom didn’t feel clean, the grout lines in the shower hadn’t been cleaned in a while and were very dirty. The soap / shampoo dispenser was gross and not not clean - soap residue was visible. The cloth shower curtain was filthy at the bottom and smelled. The fridge was not clean and had frozen green ice cubes in the freezer and something had obviously spilled in the fridge and was not thoroughly cleaned. The blinds and window sills were visibly dusty. This could be a very nice accommodation but the cleaning service needs to do a better job of maintaining the home between guests.
The property was in a great location. Nice neighborhood, close to Main Street. The beds and pillows were comfortable. It had the space we needed for our group. This was a charming vintage home with the fun quirks of original wood floors, doors and windows.
Stayed in February 2024
Reviewed: 28 December 2023
Karen
United Statesmaybe a bit more in the kitchen
TVs have plenty of options, enough amenities ie linens, dishes
Stayed in December 2023
Reviewed: 22 December 2023
Janice
United StatesThey double booked this property and when we arrived someone was already in the property. We were offered two options. One was to separate our family group into 2 separate locations or travel 20 minutes from our event in order to keep our group together. We chose the property where our family could stay together as we were all traveling to spend one evening together and attend event. We were promised a 50% refund that we have never received. We have reached out several times without a response from owner. I do not recommend renting from this owner.
Stayed in December 2023
Reviewed: 10 December 2023
Kelly
United StatesCouldn’t find extra toilet paper
Very nice. Perfect for our girls trip. It was a nice surprise that there was a half bath on the main floor, somehow I missed that when planning. Nicely stocked kitchen. Beds were soooo comfy. Extension cords in every bedroom Lots of off road parking Communication was amazing. Would absolutely rent again!!
Stayed in December 2023
Reviewed: 20 November 2023
Misty
United StatesBeds were very comfortable and plenty of room for us to be together
Stayed in November 2023
Reviewed: 9 December 2023
Anonymous
United StatesWhen we arrived to the property we found plumbers working on a sewage back up that the house was currently experiencing. Clearly someone knew the house was having problems but we were never notified that we should be finding different lodging for the night. Even if they had managed to fix the backup there was no way someone was going to be able to sleep in that house that night.
The staff supporting this property was really great which we were so thankful for since we needed to get out of our contract with them quickly so we could find other lodging for the night. I also was thankful the owner refunded our money within an hour of our initial phone call because it allowed us to roll that into the price of our new lodging.
Stayed in December 2023
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