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Reviews of Hotel Horizon Entebbe 4 stars

Route aeroport, Entebbe, Uganda

#14 of 49 hotels in Entebbe

Guests' Choice

Review score

Based on 127 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 1 September 2024

    7.0
    A good place to stay if you are coming to Entebbe for work.
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Too loud music being played at rooftop restaurant. Gym facilities are lacking.

    The view from the rooftop is very nice. Room was comfortable. Breakfast was good. Friendly staff.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    the food was just fair, could be better.

    The bed was comfortable

    Stayed in July 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Continuing problems ( lack of) hot water

    Cosy room, nice set of tv options

    Stayed in August 2024

  • Reviewed: 20 July 2024

    8.0
    Very good
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Took a very long time to get hot water in the shower. The breakfast was just fair.

    The bed was very comfortable.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights

    see above please - nothing more to share here

    The kitchen and restaurant staff were lovely and helpful! Generally, the staff was great. The rooms were very well-appointed, the AC was wonderful, patio quite cute, and beds comfortable. Please don't charge guests $15 USD for a trip to the airport that the hotel should comp - this amount is more than it would cost in the US. While the bathroom was nice, the hot water was very inconsistent and did not work on my first night. I know this can happen in Uganda, but I would rather have hot water and a very basic shower than a fancy shower with cold water. Location is a little tricky, especially for foreigners. Crossing the road to go to Victoria Mall is very dangerous.

    Stayed in July 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    It was very convenient from the airport. My family said they would visit again. Thank you

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    I really loved staying there
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everyday there are swimming lessons for children who are not staying at the hotel. This causes that the entire afternoon there is a lot of noise, running, children splashing. So if you want to relax by the pool I don’t recommend this hotel. Also when the sun sets there are like a million spiders coming on your little terrace which makes sitting outside not pleasant. They have a rooftop bar but the seats are very low and not pleasant to eat at. And the spider problem is there as well. So eat at the rooftop restaurant during daylight.

    The rooms were well kept, the WiFi worked great, also the air conditioning was really nice! They have a nice pool as well. There was an issue with my shower and they moved me to another room and upgraded me. The staff was really nice, helpful, always ready to listen or help you with anything. The food was amazing!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff was very polite and customer centered. First time I get a call telling me that breakfast will close shortly and we are waiting for you. Very customer centered.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    7.0
    Nice
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    N/A

    N/A

    Stayed in February 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Not organized well

    The stuff The location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    The staff was excellent. Actually everything was ok apart from the shower and the shower gel
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower wasn't working, the shower gel is too little

    The breakfast was excellent and location also excellent

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    My stay was comfortable and I was well looked after. I enjoyed every moment
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Generally the ambience and convenient location.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Modern hotel room, spacious bathroom, toiletries, roof top bar , diverse breakfast options and good location

    Stayed in February 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very centrally located, great value for money, friendly and supportive staff (we were upgraded to suite rooms at arrival, super nice). The amenities are well maintained and clean. Can only recommend to stay here while in Entebbe.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not clean enoughp

    Stuff Location Food

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    My room faced a building were some work was being done, so it was a bit noisy. The desk chair was a bit dirty.

    All the staff, receptionist, hotel bellboy, and waiters, were very kind and helpful! The food was also great, I tried a paneer tikka masala and it was superb. Across the street you can find a lot of craft shops, very handy for some last-minute shopping. Photos are also very accurate.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Clean, modern, busy
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Extremely busy with events over the weekend. Graduation parties, birthday, parties, etc. Not a restful place in the common area.

    Modern amenities and equipment. Staff were very attentive and professional. The whole hotel is very clean and well-managed, overall.

    Stayed in February 2024

  • Reviewed: 13 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    N.a.

    Staff were excellent

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Nice Hotel & Conveniently located
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    WiFi

    Great staff - delicious breakfast and dinner on the roodtop

    Stayed in November 2023

  • Reviewed: 9 September 2023

    8.0
    Very good choce with fair price/s, close to the airport.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    Limited choice for breakfast. WiFi separated in different areas, not always possible to join and gain access.

    Extremely friendly and dedicated staff. Clean and well organized rooms and spaces. Relatively calm surroundings. Restaurant and bar working late. Walking distance to shops of different kind and a Mall.

    Stayed in September 2023

  • Reviewed: 26 August 2023

    8.0
    Very comfortable stay in a great location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    We would have preferred a walk-in shower instead of the luxurious large bath tub and perhaps more space to put our toiletteries. Also a larger double sink would have been nice.

    The hotel has an excellent location very close to Entebbe airport and near two malls as well as the Botanical Gardens. Our room had a wonderful terrace with a view of Lake Victoria. The staff were very helpful and friendly. The hotel shuttle was punctual and the driver charming and a great help to get in and out of the airport quickly. There is a wonderful terrasse on top of the building with great views and the restaurants serves the most amazing curries. We can't wait to go back!

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    It’s a nice hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Tha parking lot is small

    The location is good

    Stayed in August 2023

  • Reviewed: 26 June 2023

    8.0
    Good value for the price
    • Business trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 6 nights

    Very friendly staff and good service. Breakfast could use some improvement otherwise a very nice stay

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    Pleasant Stay
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    The staff was spectacular! The room had a great AC and was comfortable. The bed seemed to be a little short. Excellent food :) Thank you so much!

    Stayed in May 2023

Showing 1 – 25

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