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Reviews of The Secret Garden Hotel Moshi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mdawi, Moshi, Tanzania

#42 of 71 hotels in Moshi

Guests' Choice

Review Score

Based on 33 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.4

  • Location

    7.5

  • Facilities

    7.8

  • Staff

    9.3

  • Value for money

    9.0

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: March 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    It was a nice place with very friendly and helpful staff. We only stayed one night but our stay there was nice and we had no issues :)

    Stayed in January 2024

  • Reviewed: February 16, 2024

    9.0
    Relaxed peaceful and friendly environment.
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a bit difficult to find first time when you arrive by public transport as it’s quite away from the main road

    The staff were helpful and friendly and attentive.

    Stayed in February 2024

  • Reviewed: October 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights

    Not much to say really.

    The breakfast was really good. Staff were extremely helpful, the manager even helped us get SIM cards for our phones and a new backpack for one of our group after it was damaged in transit.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    I really enjoyed the place, staff and their behaviour.
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night

    Improvement in the bathroom would be good.

    The owner Daudi is very kind and supporting. He is well known how to make the clients comfortable. The staffs are so kind, and the breakfast was above my expectation. As I was with my family I can reccoment this place to go with families, because they have plenty of space for the kids to play and the compund is secure and safe.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower splashes all over

    Very nice place with extremly kind staff, who helped us with everything. The room looks exactly like the pictures, there is a hot shower and Moskito nets. Fresh fruit, Crepe, Toast and Eggs (Omelett, boiled, fried), coffee and homemade juice for breakfast. We had to leave very early but they arranged it for us anyways. The place is a little outside town, but you can catch a Dalladalla to the center (500 TZS), the "bus stop" is directly at the big street and it will take you about 15 minutes.

    Stayed in August 2023

  • Reviewed: July 15, 2023

    9.0
    Good base for tours outside of Moshi
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel was reopened and is not at the same location and not the same place as in the Google reviews, be aware of that. 15 min by car from Moshi Town. Room was a bit dark

    Owner was very proactive, good businessman, has a lot of offers for people wanting to book any kind of trip, one day or multi day trips. The hotel was very clean, these people know how to run a hotel. Even small water boiler and tee cups. Very friendly staff, good value for money

    Stayed in July 2023

  • Reviewed: June 14, 2023

    9.0
    I would go back as well as recommend to my friends
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The mattress could have been better, but still had a comfortable stay

    The staff were very friendly, polite and super helpful

    Stayed in June 2023

  • Reviewed: June 13, 2023

    9.0
    I like the location is very Comfort and Quite, the services are really good 👍, we had a lot of Fun!
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The services are Amazing good hospitality, and very delicious African dishes

    Stayed in June 2023

  • Reviewed: June 26, 2024

    1.0
    Avoid Avoid Avoid - This property is nothing like the photos.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The photos that we viewed on booking this property were absolutely nothing like the property we arrived at. The room was dark and dirty. En-suite was disgusting and the mosquito nets had large holes in them. There was a lizard on the wall and a large spider in the corner above one of the beds. The property looked dilapidated. I can’t reconcile the reviews we read about this property with our experience. We stayed less than an hour and booked another hotel. Before we left the young man who had met us at reception handed me a phone. It was the owner (I believe) who challenged us as to why we were leaving. This spooked us quite a bit so we made up a story and got out of there as quickly as we could. If we’d been offered this room for free we wouldn’t have taken it even as a last resort.

    Absolutely nothing.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    100% recommendable!!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Nothing!

    We loved our stay at The Secret Garden Hotel . Daudi were wonderful hosts ever, helping answer all of our questions and making our stay extremely comfortable. The wifi was also strong, rooms were clean Would highly recommend staying here - especially for a relaxing few days before or after a safari - also Daudi helped coordinate the safari for five days through their Sister Company Nomad Explorer Tours. It is really amazing. Is easy to book the hotel and safari at The Secret Garden Hotel. What I love is ! Really comfortable bed Close to town 10 to 15 min drive to the city Daudi (what a funny, friendly, interesting guy - thanks again for the cool evening Amazing breakfast Hot water shower Looking to come back again kaka!

    Stayed in June 2024

  • Reviewed: April 30, 2024

    10
    Best hotel in Moshi
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staff ,food and breakfast are really nice! I recommend to everyone, Yes the distance from the city, but only place to relax and enjoy your weekend!.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The I no hotel for me is a scam. You need to investigate

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    Nice look, food is very very good ! Very Nice employees of the hotel! Nice rooms!
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    was really cool to be there
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    juice was amaizing and fruits was cool

    Stayed in March 2024

  • Reviewed: February 26, 2024

    2.0
    Secret Garden - better keep it a secret indeed.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The beds were small, hard, with very hard pillows. The shower had no pressure at all (see picture). The bathroom is not en-suite, as the door leading to the bedroom in front and to the bathroom on the right can not be locked. Worst of all is that after I had settled in and taken a "shower", someone came to ask me if they could put in some stranger in the same room on the extra bed, which I obviously refused. Next, the manager came in around 9pm telling me that there had been an issue with booking.com and that reservation had been cancelled. And he dares telling me this despite me having texted him a couple of hours earlier stating that I would be checking in late. I refused to move out, and I never heard any word from the manager thereafter.

    The waiter for breakfast was very much willing to help and prepare the breakfast at 5AM as requested.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    The accommodation was really nice, everything was clean and food was delicious. Also the owner was super friendly, he pi
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The accommodation was really nice, everything was clean and food was delicious. Also the owner was super friendly, he picked us up from Moshi in 2am from bus station. He made our stay very comfortable. Thank you.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    6.0
    it was fair
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 2 nights

    The location of the hotel was far and the road was crammed up

    The staff were very friendly and accommodated us well

    Stayed in February 2024

  • Reviewed: January 11, 2024

    10
    Superb - 10/10 would recommend them
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Nothing

    My wife and I spent just one night at The Secret Garden hotel but we were absolutely impressed by the personal approach and warm welcome delivered to us by the host. He was extremely kind, helped us with sorting out our 4 days safaris, through their Sister company, Nomad Explorer Tours as well pointed us to a great place nearby where we had lunch and went the extra mile so that we feel great. The Secret Garden hotel itself was extremely stylish and cozy, Delicious Dinner and Breakfast - amazing value for money. Thanks Daudi and his team, we will come back again soon

    Stayed in January 2024

  • Reviewed: December 3, 2023

    10
    My second home
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    Nothing

    The staff were so helpful and food was absolutely delicious,

    Stayed in December 2023

  • Reviewed: November 19, 2023

    3.0
    We left after two days of a five day stay and had to pay the full amount (2 rooms).
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    One bar phone reception (Vodacom) Generator used intermittently only during daily power outages Wi-Fi reception poor and intermittent Room was small, limited access around bed. Neighbour’s big dog barking between 8:00pm and 11:00 pm (literally next door) Manager offered various compensatory deals but retracted them as I accepted Fifteen to twenty minutes from town Food was very ordinary, breakfast ok Definitely cannot recommend if you have to work/stay there during the day. Night time wasn’t much better.

    Staff were friendly, manager seemed that way, but see below

    Stayed in November 2023

  • Reviewed: November 19, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff are amazing!! Maka our stya so comfortable!

    Nothing

    Stayed in October 2023

  • Reviewed: November 12, 2023

    10
    Pleasant stay, as expected
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 2 nights

    power shortages (even though not fault of the guest house). a generator is available that is turned on in case of power outages in the evenings)

    We had an excellent stay! Good price value. Very friendly staff and a nice common area to meet other travellers. Good food. Place is about 15minutes outside of Moshi (road from main road to guesthouse quite bumpy)

    Stayed in November 2023

  • Reviewed: October 1, 2023

    10
    Excellent value and really friendly staff
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location wasn’t good, nothing nearby but was only a stopover for one night

    Excellent value and very clean

    Stayed in September 2023

  • Reviewed: August 30, 2023

    10
    Beautiful small hotel in moshi
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful hotel hidden outside of moshi town. The host daudi will organise and accommodate every need during your stay. Rooms are spacious and dinner is delicious and good value!

    Stayed in July 2023

Showing 1 - 25

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