No.93, Guolian 1st Road, Hualien City, 970 Hualien City, Taiwan
#12 of 86 hotels in Hualien City
Guests' ChoiceBased on 52 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.9
Free WiFi
8.7
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Showing 1 – 25
Reviewed: 30 August 2024
Mireille
United StatesNothing
Kindness of staff
Stayed in August 2024
Reviewed: 18 August 2024
Qiuling
Netherlands-
It was very clean, building is very new (3 years) and staff was super helpful. We experienced some earthquakes there and felt safe. Parking fee was included. Hotel offers a wide variety of choice and is presented as pictures.
Stayed in August 2024
Reviewed: 20 June 2024
Mireille
United StatesNothing
The attention of the staff to all details was amazing, great service, and the location walking distance to train station and restaurant and shopping areas was convemient
Stayed in June 2024
Reviewed: 31 March 2024
Di
CanadaRoom was a bit humid but not concerning
Location was perfect, next to the train station. Renovated and updated rooms and public area. Has a rooftop with scenic views. Water machine was very convenient on each floor. Gourmet breakfast freshly made daily.
Stayed in March 2024
Reviewed: 16 March 2024
Seongcheol
South KoreaVery clean and close location from the station
Stayed in March 2024
Reviewed: 3 March 2024
Gyu
South KoreaNothing. Everything was fine.
The was clean and renovated. The staff were kind and informative. The breakfast was decent. It's located near the bus terminal for taroko gorge.
Stayed in January 2024
Reviewed: 2 March 2024
William
ThailandIt was everything we wanted it to be. The room was clean and comfortable and the service was friendly and helpful. The hotel is just steps from the train station. We were only there for one night, to visit Taroko Gorge, so the location was perfect. Gave us a good dinner recommendation nearby, and arranged for a driver to the gorge for the following day.
Stayed in February 2024
Reviewed: 5 February 2024
Travellotsofplaces
CanadaSafe was very small. Would have preferred western options for breakfast.
Modern spacious rooms. Convenient location as Hotel is close to train station. Room was quiet at the back. Friendly helpful staff.
Stayed in February 2024
Reviewed: 4 February 2024
Peter
United StatesIt was a little difficult at first communicating with most of the staff. The slippers were too small for my big feet. The light switches for the room are all the way at the beds, which seems counter intuitive.
The breakfast was delicious; truly it was the highlight of the stay and the beverage selection was great. The location is super convenient for the mall and super close to the train station too. The staff were all friendly and the amenities were exactly what we needed. One staff in particular, the breakfast attendant (don't know name or title), was very conversational and helpful, she was so helpful to make sure the stains in one of our garments didn't derail our plans.
Stayed in February 2024
Reviewed: 19 January 2024
Yh
SingaporeNice and very helpful staff.
Stayed in January 2024
Reviewed: 7 January 2024
Wai
SingaporeNIL
The hotel was just opposite the train & bus station. A small hotel but it is comfortable & with friendly staffs. The room is big & clean. There are 5 types of breakfast to select with buffet cereals, bread, coffee & tea. There is also free snack after 8pm.
Stayed in December 2023
Reviewed: 5 January 2024
Tyler
AustraliaAll good
Awesome location, great condition and wonderful staff.
Stayed in January 2024
Reviewed: 14 December 2023
Yee
SingaporeNothing
Room is spacious and beds are comfortable. Breakfast is good too.
Stayed in December 2023
Reviewed: 14 December 2023
Kanchana
ThailandN/A
Cleanliness Helpful staff Location Price
Stayed in December 2023
Reviewed: 3 December 2023
Qiulin
SingaporeIt's not near to the main shopping and food areas so nearby restaurant options are poor. However, it's near to the train station (1 block away) so it's easy to get a taxi from the train station to the shopping area rather than try to hail a cab from the street. It will help if reception can have a map showing the town, food area, night market and places where it's easier to get a taxi, etc.
Reception staff's English is ok. They will ask you to choose your breakfast option the night before which cuts down on waiting time in the morning. However, any special request for breakfast might get lost between communications from reception to kitchen staff.
Stayed in November 2023
Reviewed: 1 December 2023
Emily
SingaporeIt was just a short walk from the train station, room was large and clean, very comfortable. Staff were lovely!
Stayed in November 2023
Reviewed: 27 November 2023
Suan
Singaporeno coffee machine
Convenience to the train station, room facilities and breakfast, reasonable price
Stayed in November 2023
Reviewed: 17 November 2023
Luft
United StatesEnglish instructions for the laundry would have been helpful.
The room size, the bathroom, the service, the communication, the rooftop area, location and breakfast.
Stayed in November 2023
Reviewed: 16 November 2023
Desrene
SingaporeGood location, yummy breakfast and friendly staff!
Stayed in November 2023
Reviewed: 17 October 2023
Mama
ThailandOur room was a bit smelly but once we opened the window to let the air flow, it was ok.
The staff are very friendly. They cant speak English much but trying to help us using Google Translate. The breakfast is wonderful and yummy. The room is spacious.
Stayed in October 2023
Reviewed: 15 July 2023
Tongfei
Singaporebed was a little soft for liking but it’s a personal preference
room was clean and neat; walking distance from hualien train station so super convenient. breakfast provided by the hotel was simple but hearty.
Stayed in July 2023
Reviewed: 22 June 2023
Ming-chieh
Germanynone
clean, new, nice atmosphere, great breakfast midnight snacks are very thoughtful
Stayed in June 2023
Reviewed: 6 June 2023
Dennis
Singaporenil
near to the train station breakfast is good. room is big, nice and clean have water dispenser in the lobby so no need to buy mineral water
Stayed in May 2023
Reviewed: 19 April 2023
Luisa
SingaporeWould have appreciated more options on the breakfast menu. 5 fixed menu items were available (some could be made vegetarian), and our family of 4 stayed 3 nights so we pretty much exhausted the menu by the 2nd morning. The food was definitely decent, and they had a mini bar of drinks/cereals/plain bread with spread available.
Location was great - you can see it the moment you get out of the train station, perfect if you're traveling with family/ or have a tight train schedule to keep. The room itself was clean and pleasant to stay in. The staff was also very responsive to any issues I had throughout my stay.
Stayed in April 2023
Showing 1 – 25
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