The breakfast was great well done 👏 great staff

Stayed in September 2022

Staff at checking desk was not hospitable also online specials stated breakfast included,but upon checking we were told breakfast was not included,poor advertising

Accommodations was great

Stayed in September 2022

no house keep / having to place ware outside door to be remove

room was 10+ didn't partake in breakfast dinner was good but felt rushed

Stayed in August 2022

paint on the bed head board was flaking off, plus there was a sock left by a previous guest so the housekeeping team need to do an additional check before rooms should be should by front desk

bed was very comfortable, very lovely view. enjoyed the in room coffee and room furnishings including extra chairs for seating and additional charging outlets

Stayed in July 2022

The rooms look old and the common areas too. We have problems with one of the two reservations using the Booking.com. but both helped us to resolve

It is a good location, central with easy entry. The staff was very friendly and the hotel has a good restaurant.

Stayed in May 2022

Water in the tap was brown and the toilet didn’t flush well. Room view was the highway .

Large room and confortable bed. Very helpful and friendly staff

Stayed in April 2022

The furnitures are just too old. It feels like you’re staying in an old place.

The location is good. Just in downtown.

Stayed in February 2022

There weren't any social events

I got complimentary breakfast and it was delicious. The linens and sheets were clean.

Stayed in April 2022

Parking was to far from check in

Breakfast

Stayed in March 2022

The pool was dirty and my daughter couldn't go in it .

The staff was very pleasant and kind 😊

Stayed in February 2022

1 staff member was not sure about his role in providing service. Everyone else was great.

Everything was fine.

Stayed in February 2022

Our room door was not opening easily or smoothly; it was very inconvenient and no one came to see about it when we advised staff. The staff did not ask us about our stay when we checked out.

The breakfast was great. The hotel was clean and well equipped as it pertained to covid 19 protocols. The Christmas decorations were beautiful.

Stayed in January 2022

1. Some of the staff/security personnel were not friendly. 2. Limited choices for breakfast/dinner. Had to purchase food externally. 3. Lighting was poor. 4. Limited TV channels. 5. Room smelled stuffy upon entry. 6. Pillows were uncomfortable.

1. One of the kitchen staff went out of their way to get the chef to make scrambled eggs after they were finished. 2. Easy access to nearby facilities.

Stayed in January 2022

That there wasn't even a bottle of water in the room to drink also I think a meal could have been offered eg breakfast or lunch even if it's at half price

The staff was friendly and courteous The room very clean and welcoming

Stayed in January 2022

There were burst balloons on the floor and a leaking ac

I loved the location and the friendly staff

Stayed in November 2021

Needed more towels

Didnt take breakfast Probably next time

Stayed in October 2021

I didn't like that breakfast wasn't included and when purchased it was over priced

I like the room

Stayed in October 2021

I didn't like that I couldn't use the pool at all. They could've said something beforehand, and not to mention the excuse they gave. Also some of the things example for a bottle of water is really overpriced.

I liked that the room was spacious and comfortable. The staff was most pleasant as well.

Stayed in November 2021

The breakfast could have been a bit better; however, it's understandably difficult to serve breakfast during the pandemic.

Initially, my room lights did not work properly. The night staff tried to help but it did not work. The next morning they moved me to a nice new room. Staff were kind and the location is good.

Stayed in October 2021

the hot wst

location was good, as it was central

Stayed in October 2021

This is the worst time to go during Covid.

Stayed in October 2021

The curtain was not closing so light came through

Excellent room bed bathroom was very clean

Stayed in October 2021

Room didn't have microwave oven and had a stale smell on entry. Not enough options for breakfast.

Hospitable staff. Good location.

Stayed in October 2021

I wouldve liked a little fridge in the room to keep our waters chilled but it qas not a big deal

the breakfast was delicious and the location was convenient.

Stayed in September 2021

The way they brought me the meals Due to the covid restrictions it was not allowed to eat at the restaurant. You had to order your meals through a form and deliver it into the reception. That's ok. The problem is that they brought the meals inside a sort of Tupper ware with all the different dishes together. They charged around 30 US$ per meal for a type of food you could find anywhere in the street for much lesser money and more quality. As a comparison, I was a few weeks after in Barbados and they brought me the meals in different recipients so they would not mix, and good quality food. Really big difference. You can see the difference in the pics. The plastic bag and the tupper ware are from Radisson in Trinidad. The rest from Barbados The staff in general were not quite kind and the service room was quite messy in my opinion Swimming pool and gym were closed. Any entertainment at the hotel

The room was nice, but I had one of the best ones. It was old but good. It was big and the bed was comfortable

Stayed in September 2021