Maybe provide the housekeeping with a checklist so that they do not forgot things when cleaning rooms. It happened to us multiple times that we either did not have toilet paper or towel or soap. Also check the towels for stains.

Very good location, close to Taksim but in a quiet area. Staff are nice. Good breakfast.

Stayed in October 2024

It would be nice if the hotel provides the housekeeping service with a checklist that they follow everyday for every room. We stayed for 7 days and almost every day there was something missing: one day not enough towels, the other day no toilet paper, then no soap etc. Also, the hotel might want to check the towels: half of the times there were stains on the towels, it gives very bad impression of the cleanness (see photo). Please note that details matter: we had a very bad hand soap in our room (or it was diluted with water), I have a video of that but apparently I cannot upload it here... Note that providing normal soap is not something expensive but not providing that leaves very bad experience. Another example is the hair dryer which was half melted (see photo), they may wanna start thinking about these small details. As mentioned, details matter!

The view is amazing if you're getting a room with sea view (see photo). The location cannot be better, close to Taksim but very quiet.

Stayed in October 2024

Especially Fatih and the waiter in the restaurant were very kind, humble and helpful.

Stayed in October 2024

we booked two rooms, one was a pretty small, where there was limited space to walk at the bottom of the bed, at one time the shower box was clogged in both of our rooms, but they addressed the issue swiftly so that was good. we kinda missed a charging cord and one of the mugs we got with us from home, but that could be a mistake. they didn't vaccume the carpet until we requested that, even tho we stayed for 16 days. all in all, these things are nothing compared to how much we enjoyed our stay there

breakfast was great, the morning staff, Mr. Naji, was friendly and very attentive he made the whole experience worth it to wake up at 8am to have breakfas., the rooms were clean when we arrived, they didn't have any weird smell like most hotels do. and the check in was super fast and not complicated at all, the area is calm the soundproofed windows worked like a charm, the staff in general were friendly and very respectful to our privacy. the housekeeping staff was also friendly and professional whenever we ran into them

Stayed in October 2024

Close to Taksim Square and the commercial center, even with a sea view. Totally worth the price!

Stayed in September 2024

Location is uncomfortable: no taxi could find the place .

Super close to the main street in Taksim.

Stayed in September 2024

The outstanding part of this stay is excellent customer service by Fatih who has been so helpful through out our stay and guide us. Thank you Fatih

Stayed in September 2024

Steep streets from to hotel, but this normal for istanbul,,some bad smell in the room may be from outside exhaust fans being on the top floor!!!

Location, staff, view

Stayed in September 2024

Room and view of the Bosphorus from it exceeded expectations.

Stayed in September 2024

Facilities

Good location & friendly staff

Stayed in September 2024

Facilities are relatively old and not maintained well. Makeups mirror is restroom is broken, the toilet bidet is not working properly. The drainage in shower room is also stucked. Ironer is not setup in the room ( I guess it's upon request). Breakfast hot dishes variety is quite simple.

The view from the balcony is amazing. Staffs are friendly ans helpful.

Stayed in September 2024

Cleanliness could be better.

Great location and staff, good breakfast. We arrived at dawn but they gave us our room straight away and offered us to come down and have breakfast.

Stayed in May 2024

Nothing

Location great. Near metro. Very chic area down to the bosphorus. Clean. Friendly staff. Good air con. Tea coffee free water. Big breakfast.

Stayed in August 2024

Room was slightly stuffy and hotel is at the end of an alley.

Modern, clean, comfortable.

Stayed in July 2024

The staffs are very kind and helpful. The breakfast was very good. The guides that we recieved from the reception staffs and madam Selver for the attractions, touristic places, shopping centres and how to reach those locations were great and appreciated. I strongly advise the tourists to consult with the reception from the first day. In general we are very happy from choosing this hotel.

Stayed in July 2024

Towels

The location is amazing

Stayed in June 2024

Very friendly staff Stunning view

Stayed in May 2024

Nothing

Good location and very quiet considering how close it is to Taksim Square.

Stayed in May 2024

I didnt like the coffee. Please find a way to improve this!

Everything was very nice and the braskfast tasty

Stayed in May 2024

The coffee from the breakfast was no good. The bar with a good caffe was opened only from ten a clock in the morning

Location, the view to Bosfor

Stayed in May 2024

Beds are a bit too soft. Good breakfast overall with a nice view over the bosphorus but the coffee is not good, there is no dairy free or gluten free options and there is cheese everywhere even if the cooked eggs. No fruits either.

Good value for money (includes breakfast). Location is good, up on the hill. Staff is good. Good brekkie overall. The WiFi is not strong but enough to browse on your phone

Stayed in May 2024

I know that usually the coffee is not great in most hotels, but at least it tastes like coffee. Here, the coffee was like a coloured water, even the turkish tea was darker than the coffee. I don't ask to have choices (like espresso, capuccino, latte machiatto etc), but the least they can do is offer some decent coffee at breakfast.

We reserved a room with a view over Bosphorus and the asian side of Istanbul, and it was spectacular! The room was big enough, with a comfortable bed and a generous terrace. The breakfast was also very good, with a nice variety of foods every day. The bathroom was equiped with soap, shampoo, conditioner and shower gel, in big, refillable recipients, and also with some other products.

Stayed in May 2024

Our bathroom had two small issues: - Water in the dousche was either too hot or cold, it was not calibrated well. - There was an unpleasant smell coming from the bathroom pipes.

We stayed in this hotel for the second time. It has a great location, very friendly, kind and helpful staff, convenient and clean rooms and breakfast.

Stayed in May 2024

Rooms are small, slightly difficult to find

Great location,

Stayed in April 2024