Gumusceken Cad. No:6, Heykel, 16050 Bursa, Turkey
#52 of 80 hotels in Bursa
Guests' ChoiceBased on 219 hotel reviews
7.5Cleanliness
7.7
Comfort
7.6
Location
9.3
Facilities
7.2
Staff
8.8
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
Afroz
BahrainFacilities
Location
Stayed in June 2024
Reviewed: 16 June 2024
Boris
SwedenBesides our (resolved) issues with the AC, the hotel would need an upgrade at some point: bathroom, furniture, decoration etc was already quite old. Also, a bit more cleanliness would be pleasant for guest. Nevertheless! One big "no go" was the electric installation in the bath room. The cover for a power outlet was missing(!) in face height, close to the sink. This is potentially danger if you get close by accident. Also, some other electric installation looked bad in the sleeping room. At least those were hidden/covered by the fridge...
Hotel Cesmeli is located close to the markets and the inner city, everything there is within walking distance. You find a lot of shops and restaurants around and there is also park house close by (not possible to park outside on the street). Staff in the hotel was helpful to resolve issues with the air conditioning and we were able to switch rooms. Breakfast choices were simple but good. There is a welcoming atmosphere in the lobby with all the books.
Stayed in June 2024
Reviewed: 11 June 2024
Kazi
PakistanNA
Location was perfect and hotel staff is cooperative. In breakfast they only served Turkish food. Usman Ghazi, Bursa chair lift and other famous places are near to hotel.
Stayed in June 2024
Reviewed: 7 April 2024
Barbara
United StatesThis is a very basic hotel. You are not getting anything deluxe here, but if you are just interested in a place to stay, it is adequate.
The location is super, just a short walk to the silk market and the train station. Mehmet was wonderful. He went to the trouble to write out detailed directions for me to get to Istanbul both in English and Turkish so I could show people if I needed help along the way. He even gave me his phone number so I could call if I needed help. I was so grateful and it made the trip very easy.
Stayed in April 2024
Reviewed: 14 March 2024
Najihah
MalaysiaThe hotel is quite old but it doesn't bother me at all. I came here just for a comfortable sleep.
The location is strategic. Koza Han and Ulu Cami are just in walking distance. Staff were really helpful and attentive helping me finding taxi to feribot.
Stayed in March 2024
Reviewed: 10 March 2024
Rahyiu
SingaporeToilet did not have hot water most times. It was quite dingy too and the room was pretty small
Counter staff was always on hand and friendly. There is a lift that made things more accessible
Stayed in March 2024
Reviewed: 8 March 2024
Jameel
South AfricaAwful smell in room like an insecticide
Very central, close to grand bazaar, grand mosque and other attractions
Stayed in March 2024
Reviewed: 2 February 2024
Zoltan
Hungaryhad to wait for the breakfast bread, so we had to eat the previous day's bread. a lot of Turkish books on the shelves in the hall. a city map could be useful on the reception desk. we had to hunt for it at the tourist office. but the hotel is nice, next to the main bazaar
close to real center. receptionist is nice and nice and nice.
Stayed in December 2023
Reviewed: 1 February 2024
Abdurove
South AfricaWhen we arrived, there were no rooms available at hotel.
There were no rooms available at hotel Cesmeli and they put us up in another hotel slightly more expensive hotel down the street and the price difference was covered by Hotel Cesmeli
Stayed in January 2024
Reviewed: 28 January 2024
Nazli
South AfricaLocation is excellent Staff friendly and helpful
Stayed in January 2024
Reviewed: 8 January 2024
Abdurove
South AfricaGreat location
Stayed in January 2024
Reviewed: 27 October 2023
Muzamil
United KingdomThe toilet seat was broken. I identified it and it was repaired the next day. I would expect it to be checked and repaired before guests arrive. I asked for a bin for the roof of the room but it was never provided. There is one bin in the bathroom.
Best staff, best location. Good breakfast Little gift before departure was nice gesture.
Stayed in October 2023
Reviewed: 10 October 2023
Ummi
MalaysiaProbably the room fridge can be upgraded and to have extra or bigger bins with plastic for the room.
Rooms are clean and breakfast is basic but filling. Hotel is near to main attractions and eateries. Staff are friendly and helpful.
Stayed in October 2023
Reviewed: 5 October 2023
Khalid
MoroccoThe air conditioning was making an unbearable noise, so you can't sleep if you turn it on. The property is a bit old and in need of renovation. The center room light takes 10 seconds to turn on (after clicking the switch)
The location of the hotel is perfect, it is just a few meters from the bus station, the Grand Bazaar and the Grand Mosque.
Stayed in October 2023
Reviewed: 29 September 2023
Behrooz
IranBreakfast was no good Hotel was not very clean
it was very near to downtown
Stayed in September 2023
Reviewed: 21 September 2023
Mouhcine
MoroccoEarly check in at 8h00 Position Staff
Stayed in September 2023
Reviewed: 11 September 2023
George
RomaniaBreakfast was too poor. For kids no cereals, no omlet, no milk. Beds mattresses are terrible. Some minor problems on reception.
Locatia
Stayed in July 2023
Reviewed: 21 August 2023
Georgiana
RomaniaOld property, it needs renovation The bed was taking up too much space in the room
Good location and breakfast Friendly, helpful staff Prayer mat
Stayed in August 2023
Reviewed: 14 August 2023
Hazim
Saudi ArabiaGood hotel and reception very good and helpful
Stayed in August 2023
Reviewed: 29 July 2023
Enisa
Bosnia and HerzegovinaHotel je na odličnoj lokaciji, ali star. Osoblje je veoma ljubazno. Sobe su čiste, doručak je bio dobar.
Stayed in July 2023
Reviewed: 27 July 2023
Mohammmad
Saudi ArabiaNILL
Location,Receptionist’s MOHAMMAD the Excellent guy. Breakfast , wifi, comfortable neat and clean mattress , Towels .
Stayed in July 2023
Reviewed: 20 July 2023
Adel
LebanonNothing
Location
Stayed in July 2023
Reviewed: 12 July 2023
Syed
PakistanBreakfast could be improved
Excellent location in the heart of city. Reasonable facility good value for money.
Stayed in July 2023
Reviewed: 6 June 2023
Abdul
MalaysiaAcceptable
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content