Pomelan Cad. No:32 Yalı Bitez, 48400 Bitez, Turkey
#17 of 21 hotels in Bitez
Guests' ChoiceBased on 126 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
8.9
Facilities
7.4
Staff
7.8
Value for money
7.7
Free WiFi
6.6
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End of dialog contentReviewed: 14 July 2022
Dhari
KuwaitThe bathrooms needs some refurbishing and the rooms need to include a kettle and some complimentary water, coffee and tea.
The breeze inside the building is amazing. The plants and landscaping inside the building is magical. The bed was really comfy. I couldn’t get enough of the hammocks. The beach is right there. the staff are very helpful and super friendly. A very big thank you to Abdullah Vural for magically finding my lost phone at 1am, he is a legend. And thank you Farhat Özcan for your amazing service. And of course, thank you Mr. Whatever for being an amazing human being and your treatment with your guests. Thank you for a lovely experience.
Stayed in July 2022
Reviewed: 12 July 2022
Darine
United KingdomThis has been the worst hotel experience ever. The rooms are dark and dirty. Towels often unavailable and smelly. Room fridges are so old that they barely cool. Cockroaches around the pool area and in the pool. There was no internet connection, although they promised it will be fixed daily. Staff are incompetent. The hotel manager spends all of her day at the beach bar instead of managing the staff and all the mess the hotel is in. During breakfast buffet, people would pick up food from the buffet with their bare hands. Lunch/dinner food is very basic. We ended up serving it to the street dogs. Lounge chairs are half broken.
Location close to the sailing school.
Stayed in July 2022
Reviewed: 4 July 2022
Damla
GermanyThe check-in time was 14:00. We arrived at the hotel at 17:00 and our room was not ready. We waited for around 30 minutes for the room to be cleaned, were not offered a coffee while waiting nor an apology. The toilet flush was leaking water. We informed the reception twice, each time we were told that a maintenance staff would come over to check but nobody attended at all.
The location was superb and the beach was nice. We enjoyed the breakfast; there were plenty of food options, the staff at the breakfast was very friendly and helpful.
Stayed in June 2022
Reviewed: 4 July 2022
Rajan
United KingdomWiFi did not work for 5 days My fridge was not working so I had problem storing insulin as I am diabetic Air Conditioning was not working last 2 days No staff undertsand English especially night shift who were using Google translate on Android Breakfast was a very low quality
Stayed in July 2022
Reviewed: 3 July 2022
Sebnem
United Kingdomwifi was poor i could nt benefit from it
location is so convenient
Stayed in July 2022
Reviewed: 2 July 2022
Venu
Indianothing at all considering the price
there was nothing I did not like about this hotel , everything was superb as it should be in a beach hotel , I was actually concerned in the beginning bcos of some bad reviews we read about the property, I am beginning to think that the comments were more personal than the property actually, my advise to everyone booking this hotel , please book it considering the price and the location , it is an exceptional beach hotel , beach access , good vibe and very chilled out staff , you cannot except a 7 star hotel at this price , so please go and see for yourself , I’m currently at the airport and can’t even wait to rate this beautiful and excellent property
Stayed in July 2022
Reviewed: 29 June 2022
Sebnem
United Kingdomlocation is amazing right on the beach
Stayed in June 2022
Reviewed: 28 June 2022
Yuliya
BelarusProblems with WI-FI (there is almost no internet), no teapot and glasses in the room..
I like our stay at the hotel. It is comfortable, not big, with great and very beautiful lobby. Beach is the biggest at the Bitez sea line, near the Beach is Shamrock bar, where you can find food and drinks, guys there are very communicative and friendly. Opposite the hotel there is a bus stop to get to Bodrum. Breakfast is the same, but you can find all you need.
Stayed in June 2022
Reviewed: 24 June 2022
Stephen
United KingdomLack of bars and restaurant in resort itself means eating in hotel restaurants along a beach strip, food in hotel not bad, but not great
The location is simply stunning, great to just get away and relax, perfect holiday for a couple who just want to chill and receive great customer focused service
Stayed in June 2022
Reviewed: 15 June 2022
Med
UkraineNothing to say
Everything is good
Stayed in June 2022
Reviewed: 10 June 2022
Hassan
United Arab Emiratesthe food was very bad
location only ,
Stayed in June 2022
Reviewed: 10 June 2022
Lucy
United KingdomHalf board isnt half board, waiting over 1 hour for food waiting a while to just get served and its not even busy, rooms were horrendous my family had to be moved 3 times my bed didnt get changed for 15 days, been coming here for a while and it has changed so much, reception staff rude, however we spent the majority of our holiday at the manuela who welcomed us more then the hotel we stayed in....
Stayed in June 2022
Reviewed: 8 June 2022
Hala
Jordanhotel is below expectaion , not clean at all and room was dirty , food was out door exposed to sun and dirt
location only
Stayed in May 2022
Reviewed: 7 June 2022
Anne
IrelandThe aircon went off on our last night and bar food could be better.
Love this hotel and it’s staff. Location is perfect.
Stayed in June 2022
Reviewed: 5 June 2022
Mary
IrelandI just have one criticism or suggestion in relation to breakfast, it was the lack of fresh fruit, there was lots of variety with cooked breakfast, breads, continental breakfast, cakes etc. the fruit selection was poor in my opinion.
We've just returned from an amazing week at this hotel, The location of the hotel is just perfect, right beside the beach. The staff are exceptional from the hotel staff and management to the bar & restaurant staff, Mr Whatever, Yucel and Ahmet could not do enough for us, they are very hard working & always smiling. Thank you all for making our week so memorable, we will be back.
Stayed in June 2022
Reviewed: 24 May 2022
Deepti
IndiaEverything was perfect
Ambience Service Hospitality
Stayed in May 2022
Reviewed: 22 May 2022
Gerard
Irelandbrilliant location
Stayed in May 2022
Reviewed: 15 May 2022
Vance
United KingdomIf the hotel was in the middle of Bitez Bay, I would pay more to stay there. Location let’s it down a bit.
Rooms were great. Staff in the restaurant were excellent.
Stayed in May 2022
Reviewed: 14 May 2022
Camilo
ColombiaGym was only open from 9am until 18hr. It's just too little when you want to spend the day outside and train in the evenings
Mostly everything. Highly recommend
Stayed in April 2022
Reviewed: 13 May 2022
Graeme
United KingdomNo tea or coffee making facilities in room and WiFi was very poor. Also bathroom basin leaked and shower water continually lost pressure. In evening restaurant band could be heard throughout hotel until after midnight.
Breakfast was average.
Stayed in May 2022
Reviewed: 12 May 2022
Sølvi
NorwayWiFi did not function. No cleaning the two first days. We had to ask for toilet paper three times. Very few spoke english.
Good breakfast, nice buildings and it was quiet. Comfortablle beds.Nice pool area.
Stayed in May 2022
Reviewed: 10 May 2022
Tamer
CanadaIf I can give below one star I will do that. We had the worst experience ever. I do not think I have been in the worst hotel more than this one. We checked in the room was very dirty, AC wasn't working, and there were ants everywhere. Water was liking from the shower, etc etc
The restaurant staff were very friendly.
Stayed in May 2022
Reviewed: 3 May 2022
Otto
Germanythere was one guy at the reception in evening hours who was extremly unfriendly and inappropriate to my wife. My wife filed a complaint and the management already knew about his harsh and inappropriate behaviour... apart from that guy all the staff was amazing and very helpful and friendly
Stayed in May 2022
Reviewed: 19 April 2022
Niall
Irelandrooms where bad everything broken toilet/sink /telephone /fridge /pillows bed had to move on 2nd day .new room no better just smaller with the same problems plus water pouring out of the bottom of the sink everytime you turned it on and flooded the bathroom and smelt like sewers .hotel not really ready for guests think it was too early in the season .felt like we were in the middle of renovations and spring cleaning .no sun beds on beach and not many around the pool.
staff were really nice at reception and beach restaurant
Stayed in April 2022
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