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Reviews of Hotel Les Palmiers 3 stars

Route Touristique Monastir, 5000 Monastir, Tunisia

#38 of 50 hotels in Monastir

Guests' Choice

Review score

Based on 68 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    7.8

  • Facilities

    6.0

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    4.9

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Showing 1 – 25

  • Reviewed: 1 August 2024

    5.0
    Not comfortable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not comfortable

    Location

    Stayed in July 2024

  • Reviewed: 18 July 2024

    5.0
    Property under renovation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price is very high

    The swimming pool was good

    Stayed in July 2024

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely view, nice location

    Stayed in September 2023

  • Reviewed: 12 September 2023

    5.0
    the hotel and the staff were very good I liked everything except the nutrition
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    the nutrition was poor and there was no bottled water or coffee machine

    the breakfast, the dinner was so bad

    Stayed in September 2023

  • Reviewed: 13 August 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Foods

    Stayed in August 2023

  • Reviewed: 10 July 2023

    5.0
    Nothing special!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast disgusting AC switched off from morning till 2pm !!!!! Dress code in the swimming pool was very strange. What is the reason to ban T-shirts or women hijab dress in the pool?

    Medium swimming pool. Location was great.

    Stayed in July 2023

  • Reviewed: 24 October 2022

    7.0
    Good
    • People with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms looking a bit old

    The staff was great and welcoming

    Stayed in October 2022

  • Reviewed: 4 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I checked in late at night. The staff available was almost half asleep. He was not in a good mood. Was totally unaware of english

    The room was spacious. Place was good to stay. Variety of breakfast.

    Stayed in September 2022

  • Reviewed: 4 October 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    not clean

    location

    Stayed in October 2024

  • Reviewed: 28 September 2024

    3.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room is very hot, phone and AC are not working, I went to the reception many times to fix the issue. They gave me ventilator but nothing changed. It was very bad experience.

    The swimming pool also the view are very nice

    Stayed in September 2024

  • Reviewed: 16 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No AC, the room was dirty, bad breakfast

    The location was good

    Stayed in July 2024

  • Reviewed: 11 September 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are not accomodating, and not flexible.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    1.0
    incredibly rude staff, very dirty, catfish and disgusting
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I liked absolutely nothing there—the worst and most disgusting hotel I've ever stayed at. In the pictures, the hotel looks brand new, incredibly nice pool, and the rooms were modern and nice. I got an incredibly horrible room; it was nothing like the pictures at all. I started complaining at the reception and said that when I booked, I expected to get a modern room like in the pictures, but he said the hotel is divided into two sections: a newly renovated one and an old one that hasn't been updated. I got a room on the old side; it looked absolutely terrible. It was incredibly dirty and extremely disgusting. The bed was just on the floor, without a real bed frame. The sheets were dirty; there was dust and a lot of dirt on the floor everywhere. The toilet seat was broken, so it was painful to use the toilet because I had to sit on it. Three of the lamps in the room were broken, and the outlet didn’t work in certain places. They haven’t posted any pictures of this room on their website, and half of the hotel offers rooms like this, so stay away from this hotel. They were incredibly rude when I tried to complain and ask for a new room, extremely disrespectful and not helpful at all, so I didn’t get any help. The pool was also incredibly dirty and full of junk inside; I felt sick from swimming there. But the pool was the only nice thing about the hotel, and yet it was ugly and disgusting in reality. I complained so much that they threatened to call the police on me if I didn't get the hell out of here Bad food, i didnt like the breakfast and the dinner wasnt good. I unfortunately didn’t Take any pictures of the room because I was so disgusting to be in there. The beach didnt look like that at all, all the pictures they have in their website looks fake and catfish. In reql life the beach was dirty and it was only like 5-8 sunbeds there. If your a Tourist I really dont recommend you going here.

    Nothing at all!! ASBOLUTLY A NIGHTMARE! . If your a Tourist I really dont recommend you going here. It will ruin your whole Tunisia experience and you will hate the country just because of the bad experience you Will get of this hotel it really ruined my trip to Monastir, I was So excited and expected a lot because of the pictures looked very good, but absolutely not at all in real life!

    Stayed in August 2024

  • Reviewed: 26 July 2024

    1.0
    Very bad experince
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a mistake coming here. The staff was not very serviceminded. The facilities were worn down and destroyed. And the beach was dirty.

    Stayed in July 2024

  • Reviewed: 25 September 2023

    8.0
    Relax time
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    nothing

    Swimming pool

    Stayed in September 2023

  • Reviewed: 30 August 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The sea was not clean, and there was no designated area for hotel guests to swim in the sea. This was not a problem for me personally. I also did not like the receptionist and their approach in trying to overlook my request for a sea-view room. As for the city, it is worth visiting, but I would recommend avoiding this hotel as much as possible.

    I simply loved the cleaning staff and their dedication to work. There were no activities for children or tourist entertainment. The rooms with a sea view were reserved for foreigners coming to Tunisia through travel agencies on installment plans.

    Stayed in July 2023

  • Reviewed: 8 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    air conditioner is not working

    The bar and the pool are so good

    Stayed in August 2023

  • Reviewed: 31 July 2023

    1.0
    Bad hotel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    AC is not working. It just a fan makes sound without effect.

    Nothing

    Stayed in July 2023

  • Reviewed: 27 July 2023

    1.0
    Advisable for sleeping only
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cockroach inside the room. Very poor food quality and diversity. Very week WiFi signal in the room. Very expensive quality/money

    The AC of the room. The room closed to the swimming pool.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    it's a great place right in front of the beach.

    Stayed in June 2023

  • Reviewed: 9 May 2023

    9.0
    I'd recommend it to customerd
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No.

    N/A

    Stayed in May 2023

  • Reviewed: 8 May 2023

    3.0
    Hope this hotel will get better in Summer
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price is quite expensive for what we found. The garden and pool were not in service, it's empty and there was a lot of maintenance work. The breakfast was so poor, no croissant no juice no crepe .. no one in the restaurant to at least say good morning and be there in case you need something.

    The room is clean and comfortable, but unfortunately the light was not enough and one lamp was broken and thanks to the receptionist who fixed it for us. private parking and the location are good.

    Stayed in May 2023

  • Reviewed: 4 January 2023

    1.0
    dirty room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    dirty, old, not maintained and pretty much rundown

    location was ok

    Stayed in December 2022

  • Reviewed: 1 October 2022

    10
    amazing accommodation
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 16 nights
    • Submitted via mobile

    all was perfect

    i like how friendly the stuff was❤️

    Stayed in September 2022

Showing 1 – 25

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