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Reviews of Le Sultan 4 stars

Route Touristique Bp 11, 8050 Hammamet, Tunisia

#14 of 54 hotels in Hammamet

Guests' Choice

Review score

Based on 288 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 13 November 2024

    8.0
    A lovely stay
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    location on the beach, beautiful views,very clean and Morden and an indoor heated pool.

    Stayed in November 2024

  • Reviewed: 1 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The A/C in the room and the entire hotel was not good enough. We felt constantly too hot and it affected our sleep as well. The lighting was not sufficient in the room and the reception area also had reduced lighting. It seems like the hotel management is trying to reduce their electricity bill. These 2 issues are not acceptable at all and considering how much we paid for our stay we feel ripped off. Even 1 star hotels we have stayed in Mediterranean countries have better functioning air conditioning than this hotel. Another issue is that breakfast started at 7 am, however the staff did not finish essential preparations and setting up for breakfast until 7.20-30 am.

    Beachfront hotel with beautiful pool area. Staff very friendly and the food was varied and delicious.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    7.0
    Good
    • Business trip
    • Group
    • Single Room with Garden View
    • Stayed 4 nights

    Couldn't have a glass of wine with my evening meal, as I was told I wasn't all inclusive so I had no wine all week. its always been charged to my room in the past when staying at the hotel for work

    Room good didn't use the pool as I was here for work, breakfast lovely lovely omelette every day

    Stayed in October 2024

  • Reviewed: 21 August 2024

    7.0
    Okayish but can be better
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    It is a disgrace that the hotel specifically disallows Burkinis in the pool, this kind of religious based discrimination is just shameful.

    The food and location were great.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    • Leisure trip
    • Couple
    • Single Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 5 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Peomptness for room cleaning

    Great service

    Stayed in July 2024

  • Reviewed: 6 June 2024

    8.0
    Good hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The drinks at the bar were very basic, and the card was useless as the staff didn't know how to make them. Example: the card has a list of Mocktails, and when we tried to order one, the only thing the team knew how to do was the virgin mojito. In the end, they served us a basic juice instead. In general, I think you could do better and this will improve the experience at the bar immensely. .

    The cleanliness is exceptional. The staff is very polite, respectful, and helpful, always with the smile. The variety of the food is remarkable.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed (my back still hurts) No elevator to get to my floor Hallway also needs renovating

    One of the best dinner buffets I ever had Beautiful and secluded beach Renovated rooms Price

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The lack of technology in the room, no smart TV, AC is a bit outdated

    The consistency of the hotel. Throughout the years quality is maintained The food was delicious, adapted for all needs

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    nice stay with excellent view and very nice staff
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 3 nights

    the building was a bit run down and old unfortunately

    loved the view, the pools and the kindness of the staff the hotel is excellent for small children, lots of activities

    Stayed in April 2024

  • Reviewed: 14 January 2024

    9.0
    Amazing service
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Quality of service

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Double Room with Garden View
    • Stayed 5 nights

    Wifi

    Pool, food.

    Stayed in October 2023

  • Reviewed: 10 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Garden View
    • Stayed 1 night

    We only had breakfast as we ate outside the rest of the time. More fresh fruits and pressed juices would be great. Poney ride was great but was not easy to book I had to go around in circles for a while. Wifi in the first room (6) was good but was very poor in room 32

    Nice hotel and a nice location. Clean and spacious room for the 3 of us. Check in was smooth and the room was ready upon arrival. The beach is really good , transparent water and fine sand. The mini club and mini disco for kids were great . Special mention to Tata and Mona who took good care of the little one. They also have a ranch with beautiful horses and poneys which the little one loved.

    Stayed in October 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    Beach was close to hotel. Food on restaurant is so good

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 7 nights

    There a lot of flies - they can look into burning incense/oils to keep the flies away, especially in the dining hall.

    I stayed for a week and have taken half board, this is the second time I've stayed at this resort. The rooms are comfortably and the staff are friendly and helpful (they helped us to rent a car on our previous stay)

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Small, waiting queues for food

    Clean , food , beach access

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Great location for a hotel with all necessary luxury
    • Business trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 2 nights

    Wifi

    The pool is really great and beautiful located, the nearby beach is a good surplus. Food is brilliant and the rooms are comfortable, wifi is not good.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Amazing atmosphere
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The customer service was really good

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Lovely relaxing stay
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Indoor pool and jacuzzi not clean

    Spacious room, clean and comfortable. Excellent breakfast and dinner buffet.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The security staff at the main gate were very rude 😕. The that they comunicate with us was very tough. They should do their job in a more politely like their colleagues in the other hotels.

    Stayed in September 2023

  • Reviewed: 4 October 2023

    8.0
    Relaxing few days !!
    • Leisure trip
    • People with friends
    • Standard Triple Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were a bit old and tired. Our shower was a challenge , the water goes through cycles of extreme hot to cold to being the right temperature you set it at. It was a challenge to shower without burning yourself. We had to also pay in cash for our car rental so make sure you bring along enough as cash is king in Tunisia.

    We only stayed for two nights , the hotel was beautiful with nice ocean views. Breakfast and dinner had ample choices , bedrooms were a little old on the decor side but still comfortable and clean. The reception helped us rent a car on short notice which was very helpful. It was safe and secure , and they do have ample free parking.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    7.0
    comfortable hotel with nice beach and garden, suitable for families
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sea View
    • Stayed 1 night

    We did not like : - loud and horrible music in afternoon around the pool : how to explain this .... in the day time, you can listen to well selected trip hop and lounge music from well designed speakers on the grass, thats ok ... but then in the afternoon, starts the aerobic time, aquagym, and several other activites around the pool that actually is the main agora of the hotel ... and it seems that every coach brings its own sound system, put it loud without any consideration of the global result ... at the end, from your room you will listen to 2 or 3 music at the same time, all horrible, all loud, all corny and old fashioned ... same problem in several hotels in Tunisia - buffet of the breakfast is quite monotone, lacks creativity and healthy products - hotel had 2 nights minimal booking policy in september - when you ask for beers or wine bottle around the pool or in the room, you have no nuts or chips with it. Nothing.

    What we loved more : - the magnificient trees everypart, especially those around the pool - the sea is full of little fishes that could be well seen in snorkeling, the beach is thin yes but that's ok - the children club with the two ladies (Miss Tata and her collegue) that really take care of the kids and make interesting activities (including painting, music, poney ride, ...)

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Lunch and dinner buffet needs to be improved; limited choices compared to other hotels.

    The staff is very friendly and professional, excellent service.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Excellent Hôtel very kind staff
    • Business trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff

    Stayed in August 2023

Showing 1 – 25

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