Chalok Baan Kao Koh Tao, Chalok Baan Kao, 84360 Koh Tao, Thailand
#12 of 143 hotels in Koh Tao
Guests' ChoiceBased on 339 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Nicole
AustraliaEverything. The location oceanfront was stunning. The food was amazing consistently breakfast, lunch and dinner. What really made it exceptional though was the staff. All extremely patient, friendly and kind. Unfortunately there was a group staying at the same time as us who were consistently demanding, rude and void of any common decency. They spoke terrible to the staff and not once said please or thank you. The staff smiled and continued on serving them with grace and immense patience whilst being so professional. I applaud them. We have just rebooked to return next year.
Stayed in June 2024
Reviewed: 20 June 2024
Samantha
South AfricaBathroom smelt a bit damp from being closed up. Could benefit from an extractor fan. Only one hanging rail for clothing, some shelves would be great. Sun loungers at the pool area were a bit shabby. Gardens could do with a bit more upkeep.
Views for days. Our sea view room was very comfortable and had a fantastic view. Very comfortable room, very clean. Lovely pool area with a great view. Staff were very friendly and helpful. Great breakfast with a view you can’t beat.
Stayed in June 2024
Reviewed: 19 June 2024
Stephanie
AustraliaA bit tricky to get into main area of Ko Tao but not really an issue as hotel taxi service was great.
Beautiful resort, great private area with amazing restaurant and pool. Staff were very friendly and helpful
Stayed in June 2024
Reviewed: 17 June 2024
Jade
AustraliaCouldn’t leave the aircon on when not in the room - would take a while to cool down when coming back
Amazing location, great breakfast, lovely staff, room was perfect
Stayed in April 2024
Reviewed: 16 June 2024
Megan
United KingdomNot an issue for us but there are a lot of steps especially down to the restaurant and communal pool/ beach
Such a unique experience, I loved how secured each room was so felt totally private, hotel has its own taxi service, staff were super friendly and helpful and the food was really good
Stayed in June 2024
Reviewed: 13 June 2024
Olivia
United KingdomAmazing value for money , lovely staff, very nice views
Stayed in June 2024
Reviewed: 11 June 2024
Gingergeezer79
ThailandLoved it all
We had a bad experience checking in at an Air BnB villa where we had to check out straight away and then i found this resort and it accepted my small dog The staff were great, the room was perfect and i had the best sleep in weeks Its just 5 minutes from everything you need an amazing spot and views just to chill
Stayed in June 2024
Reviewed: 6 June 2024
Jake
United KingdomBeautiful hotel with a great pool and private beach! Taxi service was cheap and convenient to get around the island
Stayed in May 2024
Reviewed: 30 May 2024
Fernando
United KingdomNothing, it was all great
The location is amazing, its looks like in the middle of a jungle. I don’t drive a motorbike but you can book taxis with them very cheap. The pool is amazing too. Yes to everything
Stayed in May 2024
Reviewed: 26 May 2024
Ioana
RomaniaThe resort is pretty isolated, you have to climb some hills to get there. So if you want to explore the island a little bit you need for sure to rent a bike. The reception is very helpful and can do this for you. Otherwise, they can also call a cab and you pay around 150-200 bath for a trip/ person. The rooms are very nice, but take into consideration that you are surrounded by island vegetation so a lot of mosquitoes are present during night. The room is not so big and the bathroom smells a little bit because there is no ventilation there.
The resort is very nice, the restaurant has delicious food and the staff is friendly and polite. We had a seaview room and the balcony was big and lovely. Breakfast is very good and you have a variety of food cause is not the same every day. The pool is excellent for the hot weather in Thailand. Very charming resort overall.
Stayed in May 2024
Reviewed: 25 May 2024
Tina
SwitzerlandNo shelves to put things away, no large mirror, just a small one in the bathroom, weak water pressure in the shower.
Convenient location, beautiful view, comfortable bed, very kind staff, great wifi.
Stayed in May 2024
Reviewed: 8 May 2024
Dale
United KingdomNothing at all!
Loved everything about it. Rooms were stunning, location is amazing, staff super friendly. 10/10 experience!! Only had 3 days here could have easily done 2 weeks!!
Stayed in May 2024
Reviewed: 7 May 2024
Charlie
United KingdomNothing.
The grounds and staff
Stayed in April 2024
Reviewed: 5 May 2024
Dagmara
PolandEverything was great. Amazing view, excellent helpful staff 👌
Stayed in May 2024
Reviewed: 1 May 2024
Bennyben
New ZealandIt's just perfect. I have nothing to say. This is the nicest place I've ever stayed and I stayed in so many! This is the perfect place. We can't wait to go back
Stayed in April 2024
Reviewed: 29 April 2024
Kathleen
CanadaNothing we didn't like. Would be lovely if the walking path to Chalok Bay was repaired and safely passable. It is a quick 5 minute walk from the restaurant/beach into the town, but the path crosses a number of properties and the once useable pathway has become dangerous to use. Would greatly improve the quality of the guest experience and location if the community could work together to solve the walking access to the village.
The pool villas are wonderful. A tropical oasis. The breakfast and restaurant had great food and the staff were friendly and attentive. The property is absolutely beautiful and very well maintained. Well situated for diving with companies out of Chalok Bay. Car available for transportation around the island as needed, which made going out and getting back a breeze. We would highly recommend and would return.
Stayed in April 2024
Reviewed: 29 April 2024
Larson
United StatesPool Villia views
Stayed in April 2024
Reviewed: 28 April 2024
David
United KingdomGreat location, restaurant good, helpful and friendly staff
Stayed in March 2024
Reviewed: 26 April 2024
David
IsraelThe stream in the shower was weak
Amazing view, nice pool and very good breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Richard
United KingdomWe were in a garden view cottage which is very nice but the bathroom is connected to the room via an outside space so gets very hot as no AC. Nice terrace but mozzies an issue so not used. I think the sea view accommodation is better and probably worth the extra
Lovely location about a 10min walk to Charlok Bay if you go via the beach path. Food, service are excellent. Breakfast looking out to sea was wonderful
Stayed in April 2024
Reviewed: 21 April 2024
Harvey
United KingdomLocation is very hilly all around so you have to get a moped or a cab, there is no way you’re walking to get to places. Also forgot to say to reception but B1 electrics kept cutting out every few hours, but they came back on after 5 minutes which i didn’t mind.
This resort was one of the best I’ve ever stayed in, the views were incredible, restaurant was great and the bbq night they had i would highly recommend. They offer kayaks, snorkels from their private beach which is only a short kayak journey from shark bay. Rooms also exceeded expectations.
Stayed in April 2024
Reviewed: 20 April 2024
Vera
BrazilReception was very professional but a bit cold!
Location and facilities
Stayed in April 2024
Reviewed: 14 April 2024
Christophe
Francerien/ nothing
tout etait parfait, le resort , la villa l acces a la plage everything was amazing! wonderfull pool villa et easy access to a snorkling site
Stayed in April 2024
Reviewed: 8 April 2024
Mirco
United KingdomThe only issue we had here is that I got injured to a shoulder during a Thai massage at the facility. So just be aware of that!
Everything was fantastic about our stay here, one of the best places we stayed at during our trip. Great staff and an absolutely incredible location for good value!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content