The food and staff were amazing.

Stayed in April 2024

Super clean. Super friendly and helpful staff. The direct pool access. Nice, comfortable and perfectly clean rooms. Super delicious all day breakfast a la carte. Would definitely choose this place again on Koh Chang

Stayed in April 2024

-

This accommodation has been excellent and beyond that. The location, the people, the facilities - everything about it was right and thoughtfully put together.

Stayed in April 2024

The staff was exceptional, exceeding all our expectations. The staff went above and beyond to ensure that every aspect of my stay was perfect. From the warm welcome at check-in to the attentive assistance throughout my visit, I felt truly valued as a guest. Special thanks to Ped from the reception and Veea from the service for making our stay truly memorable. Moreover, the hotel itself is stylish and chic. The modern design and attention to detail create a luxurious atmosphere that is both inviting and sophisticated. From the elegant lobby to the beautifully appointed rooms, every corner of the hotel exudes elegance and class.

Stayed in April 2024

nothing

stylish, timeless design. wonderful pool area, everything around you is green. rooms are spacious , balcony with sunbeds. allday breakfast is beyond. best hotel i ever stayed in

Stayed in March 2024

The design and architecture and grounds were beautiful. Staff and service went above and beyond - a true five star treatment. Special thanks to Lyu for our breakfast. Great view from the gym

Stayed in March 2024

The only downside is that it does not have a beach. But we new that before choosing.

Facilities, food, staff everything is perfect

Stayed in March 2024

Nothing I can think of…

The hotel is beautiful and we loved everything about it. Rooms were clean and beautifully decorated. The details: lovely postcards, hats, sandals, bag to use during our stay to take things to the pool. Breakfast from 7 to 9 in the evening was also something different that we loved. The team working in the hotel was also kind and super helpful.

Stayed in February 2024

More families with children of all ages than you would imagine at such a lovely spa hotel

Very friendly staff, beautiful hotel, lovely surroundings and arcitecture. Great healthy breakfast. Total zen!

Stayed in January 2024

Everything was just perfect! From the staff to the room to the location! We had an amazing stay and would always come back!

Stayed in February 2024

Everything perfect -the staff -the food -the vibe -the styling of the hotel -the pools

Stayed in February 2024

NA

The rooms are beautifully decorated, I loved the local Batik art in my room. Everything was spotless. The staff are really friendly and the location is wonderful. Perfect pool and great breakfast choice. There could be a few more plant-based options on the menu.

Stayed in February 2024

Nothing! It was perfect!

We had an outstanding stay in this beautiful resort! Everything perfectly clean, the breakfast and the Restaurant are simply amazing. Everything extremely tasty and well prepared. The pool is beautiful und very quiet, perfect to relax. Also activities around the resort are plenty and easy accessible. Literally a perfect stay! A special thank you to May, Ninh, Vee and Amm for your outstanding kindness and the help you provided for making our stay even better!! We will be back!

Stayed in February 2024

Nothing

The hotel is actually stunning. This could well be the most beautiful hotel I have stayed or may ever stay in! We had an incredible swim-up room with a gorgeous bathroom with great lighting. The hotel has exceptional quality of rooms, the bedding and the lush landscaping and overall polish of the hotel grounds has a wow factor. Wonderful to have all-day a-la-carte breakfast available. It’s no problem to have a morning coffee and return for something more substantial once you’ve woken up! Perfect evening cocktails but price is high comparatively than if you venture out, but great to take in the sunsets before heading out for dinner. The area has plenty going on just outside the hotel grounds, there are bars and restaurants just at the end of the driveway and a good buzz in the evening. The pool was never too crowded, with plenty of space to relax and unwind. While not many people were ordering poolside drinks, a member of staff would periodically bring bottles of still water for all guests. There's a great little glass box with a gym with the latest equipment including a good weighs selection. The staff are truly exceptional and offer a very personal service, you definitely feel like a person with a name and not a room number. A special shoutout to Vee and Maly who were so pleasant and welcoming and made our experience even better.

Stayed in January 2024

Everything was perfect !!! A spécial mention to the amazing breakfast in the morning and the kindness of the staff !!!

Stayed in January 2024

Nothing

The best resort in Koh Chang. 5 star for a reason. This place is incredible. From the moment I checked in I felt like I was in paradise. The staff here are incredibly attentive especially the female manager (who wears The Chill Uniform) her and the staff make for an incredible experience. The breakfast staff are incredible. I have never experience and food like this in all my years travelling the world. Without these staff the hotel wouldn’t function, absolutely incredible. If you’re looking for 5 star luxury, hospitality and food the look no further. The Retreat has broken all barriers In Koh Chang

Stayed in January 2024

-noisy rooms when you have any neighbors

Pretty much everything was perfect. Had the best stay we’ve ever had in any hotel. Hotel is beautiful, especially the inner block and the beachfront. +staff +breakfast +rooms +pools +location

Stayed in December 2023

Nothing

It was one of the nicest places we’ve ever stayed. Gorgeous rooms and the pool was lovely. Perfect view for sunset and staff went above and beyond. A little nook in the middle of a busy area. Couldn’t recommend more!

Stayed in November 2023

Nothing, everything was great!

Best hotel I’ve ever been too, super nice restaurant and very nice staff! Highly recommend!

Stayed in December 2023

everything! The retreat was truly that - a retreat in every sense. The rooms are spacious and clean and beautifully designed, the pool was nice and breakfast at the Oceanview Terrace was stunning! A la carte menu that was the best we had during our whole stay in Thailand. Would recommend 10/10!

Stayed in November 2023

Nothing

Everything: excellent service, very kind staff, wonderdul room, amazing fresh and varies breakfast and the view is just magical!

Stayed in November 2023

A good resort

Stayed in October 2023

The hotel was lightly staffed and occupied, probably because of still being in the soft opening phase. It would have been nice if it had been a bit more lively, but I'm sure that will be the case after official opening.

It's clear that the the hotel is brand new, the room was top notch and perfectly comfortable. All staff was very friendly and did their best to cater to our every need.

Stayed in June 2023

no

bedroom bathroom pool restaurant view

Stayed in April 2023