Please move the books out of the “library” where they are now. They got all moldy. Last year as the books were in the lobby area, they did not smell moldy at all. Hoping to have more Pilates in the program and maybe Zumba class too. Thank you.

Loved it. All of it. We had great rainy days there. The pool is huge, beach was very private at this time of the year. Awesome breakfast, big rooms and seating area.

Stayed in August 2024

Little bit too far from village.

Great

Stayed in August 2024

Alot of stairs. Not alot of shady places to sit. Best sun lounges often reserved by people all day.

The 8am classes on the beach with Boy or Dern were a highlight. Yoga, stretching, Pilates or Tai chi. Large pool , great for laps

Stayed in August 2024

The beach was beautiful but litted with plastic but not your responsabilities

All were great, the atmosphere, pool area, the room was clean and amazing, restaurants were great with very welcoming staff, food was fresh, very good and good value

Stayed in July 2024

Everything was great, we just didn't realize how far from the main strip of restaurants and shops, no problem though we just booked scooters for the days we were there to make it easier.

The pool and facilities were fantastic, pool bar service was great.

Stayed in August 2024

I wish the pillows are better.

We enjoyed the breakfast buffet, offered activities, and the friendly staff.

Stayed in July 2024

Really can’t think of any

Everything was wonderful. Facilities all great. Staff just wonderful, extremely friendly and helpful. We had 2 weeks there and never a dull moment. All activities were great, enjoyed all the classes

Stayed in June 2024

The lovely swim up pool from room

Stayed in March 2024

We had as an couple an excellent and very friendly stay at the Haven Khao Lak. Hotel itself is beautiful and the general feeling was very peaceful and there was this sense of serenity. Pool is excellent, very large and you definitely can do long distance swimming practice there if you want. Pool was clean also. Enjoyed it a lot. Room was beautiful and good quality. Beds gave us lovely sleeps. Air-conditioning works very well and you can adjust it how you like. We didn't hear any noises from other rooms, it was peaceful and nice. Gym was good. Hotel activities were excellent and fun, highly recommend having them, you can get to know with other hotel visitors that way also if you want. Breakfast was well made, coffee is served to the table. Service excellent! I liked this restaurant a lot, food had very good taste. Thanks to the chefs. We actually visited this hotel's restaurant quite often while staying in the hotel, excellent surroundings and service again. You also get free ride to certain restaurant from the hotel if you want to visit other places also. There are also few other places to eat 500m walk from the hotel. We didn't go to them but heard that those are good options also. One of the best things is the beach, it's so peaceful and quiet, there is in front of the hotel on the beach some benches and hammocks and swings, think about watching the sunset there without any restaurant buzzing or other things, just peace and a painting that slowly changes, light breeze and ocean making it's sounds. You can rent a scooter from the hotel like we did, no problems, easy and quiet drive to the main road. There are some rental firms at Khao Lak that also deliver scooter to the hotel for little price if you like that option. Good secure parking for the scooter. The staff deserves extra mention as they were very friendly and helpful, if we had any problems they were very willingly to help us out.

Stayed in June 2024

Excellent hotel. The rooms are very spacious and comfortable, the bathroom was also very clean. Eveything you needed was provided free of cost - beach towels, beach mat, beach bag, drinking water, sandals etc. Breakfast was as great, fresh eggs made as you like and lots of sweet and savoury options and barista style coffee! The pool for the rooms and the main pool were kept clean and bug free. The evening restaurant food was lovely with a range of options, the Thai food was delicious but there were also more western options. The staff were fantastic - specifically a gentleman name William (a member of the bar staff) was exceptionally friendly and made our stay. Free shuttle bus that took you into the centre or to the market was really appreciated. Couldn’t recommend this hotel enough!

Stayed in May 2024

We were there for our honeymoon and right next door was ongoing building work onsite every day.

The pool was amazing, could enter from our room. The food was good and a very extensive selection and choice. The room was comfortable and air conditioned.

Stayed in May 2024

I can’t think of anything, it was perfect.

The pool was the best we have ever seen, wonderful!

Stayed in May 2024

Outdoor bar could be more accessible

Great location and super staff

Stayed in April 2024

Location and outside natural aesthetics. Spacious rooms and terrace. Wonderful long swimming pool

Stayed in April 2024

It was a bit out of the way but we were able to get taxis into town, it was only 5-10 minutes but there and back cost £12 each night. Also there was nowhere to store your clothes. There was a small wardrobe with a few hooks but no drawers at all.

The pool was big and there were always sunbeds available

Stayed in March 2024

Bar was small and lacking in atmosphere. Only one restaurant and very little choice of food at lunch unless you ate in the same restaurant as evening.

The pools were amazing. Rooms were nice and beach was beautiful.

Stayed in February 2024

Rude other Guests

Staff and Accommodation

Stayed in February 2024

Food was expensive and really sub par- we felt given the price it should be all inclusive or really improve on quality. While the beach was gorgeous, there was some trash we felt the resorts should try and clean up in order to be eco responsible. I’m sure it’s from tourists, but just a thought.

Beautiful sunsets, not crowded and amazing sand. Walking distance to Bang Niang town and beach from the beach Extremely friendly staff and easy check in process. Went above and beyond to help us and give a great stay. Such good coffee!

Stayed in January 2024

nothing

best place i've ever stayed. property was breathtaking and staff were extremely helpful and made me feel like royalty

Stayed in January 2024

The hotel itself needs renovation. The room is huge but there is no socket on the bedside table to charge, the furniture looks old but otherwise comfortable. The pool tiles have some rusty spots and missing tile but manageable when you are already enjoying the warm salt water and the sun!

The staff there were lovely, especially L. J. and Jake. Also the thai lady manager at reception, sorry I forgot your name :( They were very accommodating and courteous. We had a pool access room which is the best, it's like your own private pool because everyone else is going to the main pool. The in room dining food was surprisingly good. Even breakfast was good! I loved the chocolate waffles the best :) The bed was comfortable but it's even better when you have the topper! The room is huge and has balcony to relax. Housekeeping staff are always smiling and so friendly. The pool water has the perfect temperature for a swim. It was so peaceful in that hotel, so quiet and nature all around the buildings. Overall, a very nice adult only hotel. We are already planning to come back and this time, for a longer stay! Thank you for a wonderful experience :)

Stayed in January 2024

Guests are allowed to leave towels on loungers then leave, many whom are gone for hours. This ruins and limits the use of the pool for others. A simple policy would to remove towels after 15 minutes.

Nice facilities, clean rooms, helpful staff.

Stayed in January 2024

It was hard to find 2 lounges together in the shade at the same time. As >70 aged person, the stairs were a bit difficult to contend with going to and from the room and to and from the eating areas. Poolside, it was a bit hard to get to the toilets.

I liked the pool area and the long meandering pool which was able to give privacy in he water because of its design. Te staff were very pleasant and helpful. The rooms were large and spacious. There was a large library of holiday reading books, though most were in German. There was a swim-up bar.

Stayed in January 2024

Large pool area but sun lounges too close together. Felt a bit cluttered.

Nice property in a quiet location. Beautiful beach for walks. Nice little restaurants nearby.

Stayed in November 2023

Loved the swimming pools! Loved that the resort is for adults, so no bothersome kids in the pools. Excellent breakfast buffet with many international food choices. We used the bicycles (they need some maintenance) to explore the area. Staff helped us organize drivers for sightseeing.

Stayed in December 2023