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Reviews of SO/ Sofitel Hua Hin 5 stars

115 Moo.7 Tambol Bangkao Cha Am, 76120 Cha Am, Thailand

#16 of 68 hotels in Cha Am

Guests' Choice

Review score

Based on 135 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    7.9

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 26 September 2024

    10
    Always memorable memories.
    • Leisure trip
    • Family with young children
    • SO Comfy King
    • Stayed 2 nights
    • Submitted via mobile

    My family has been to this place since the old name, this place always impressed me with its iconic design architecture and the environment. Moreover the best part is in the services and staffs. This is the place for family unforgettable memories.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • SO Comfy King
    • Stayed 2 nights
    • Submitted via mobile

    Car park is very dirty

    Swimming pool and bicycle activity

    Stayed in September 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • So Family with Children Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    At the moment nothing 😊

    BF has always been great every time I stay.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Lovely, will come back here
    • Leisure trip
    • Family with young children
    • SO Comfy King
    • Stayed 2 nights
    • Submitted via mobile

    Aircon isn’t consistent, barely work at night

    Lots of kids activities

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    We will come back
    • Leisure trip
    • Couple
    • So Comfy King or Twin Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    -

    The staff was amazing. The room looked like designed by interior designer. It was also specious. The bed was super comfortable. All-in-all another level on 5-star hotel. We definitely coming back

    Stayed in July 2024

  • Reviewed: 24 June 2024

    8.0
    Fun for families that just want to stay at resort and not venture out much
    • Leisure trip
    • Family with young children
    • So Family Kids House
    • Stayed 2 nights
    • Submitted via mobile

    Isolated and terrible basic gym

    Good facilities and nice rooms

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • So Lofty King or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    We love this place. We hope to come back again soon.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    Great stay and worth my money.
    • Leisure trip
    • Family with young children
    • So Family with Children Bunk Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nil.

    There are many good facilities and I like the signature pool the most. Good for family activities. The staff were all very helpful and good especially the manager Pui.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    A wonderful experience
    • Leisure trip
    • Couple
    • So Twin Studio with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    All excellent. Perfect for kids but relaxing for adults also

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Over all is good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    TV channel is not many and poor quality of pictures.

    Breakfast is quite good and kid facilities is very amazing.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    We are happy to stay here in overall.
    • Leisure trip
    • Family with young children
    • So Family with Children Bunk Bed
    • Stayed 2 nights

    "Despite the commendable aspects of this hotel, such as the delicious breakfast options, engaging activities, and inviting pool area, our overall experience was somewhat marred by the lack of soundproofing, which led to disturbances during our restful moments. Additionally, while the breakfast was satisfying, the dinner options left much to be desired. Furthermore, the outdated facilities detracted from the overall ambiance of the hotel, leaving us wishing for a more modern and up-to-date environment to complement the otherwise enjoyable aspects of our stay."

    "From the moment we stepped into the lobby to the day of our departure, our experience at this hotel was nothing short of exceptional; the sumptuous breakfast spread offered a delightful start to each day, the array of activities provided endless entertainment, the refreshing pool served as a tranquil oasis amidst our adventures, and the attentive staff, with their warm smiles and impeccable service, truly made us feel like valued guests throughout our entire stay."

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Amazing Property 👍, but nowhere near civilisation :(
    • Leisure trip
    • Family with young children
    • So Family with Children Bunk Bed
    • Stayed 3 nights

    1. Food: Overall, needs a new look on the food menu because very limited options and types of cuisines. It's clearly catered to the Thai/Asian travellers, but does very little for travellers from other nationalities. Buffet was average. Very limited options and within 2 days, we were bored of the breakfast buffet so we didn't even eat on day 3. 2. Location: Once you're in here, it's amazing. But getting to any place outside is almost impossible. Hua Hin is easily 45 minutes away, and Cha Am is about 20+ so you'll be doing a trip every time you need to step out. Even to get something as simple as some chips or some sodas, we need to go 10-15 minutes (4-5km) out. DO NOT STAY HERE if you want to explore the towns. Small things: Beds could be a little more softer - maybe our mattress needs a replacement. TV in-room could do with more channels.

    1. Staff: Every single one of them was great. Super friendly, helpful and kind, all the way from Check-in to room service to restaurants and transport. 2. Property and amenities: Made for kids. So many amazing facilities for kids to enjoy, and adults to just relax. Very well thought out to have private adult pools away from the noise of the kids play areas etc. The scooter ride, Play tent and WiBit were amazing, well maintained and great fun! 3. Rooms: Huge, stunning and beautiful! Pool access rooms were awesome. Bathrooms were a treat. Bunk beds were amazing fun for the kids in the family room :) (we took 2 rooms). Overall, great place to spend a good few days!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • So Comfy Twin
    • Stayed 2 nights
    • Submitted via mobile

    Very nice home and cleanliness and comfort

    Stayed in March 2024

  • Reviewed: 21 April 2024

    10
    Excellent for our kids
    • Family with young children
    • SO Comfy King
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Very good hotel for family activity esp. for kids.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • So King Studio with Pool View
    • Stayed 2 nights

    No refund after canceling one night

    Excellent breakfast

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • SO Comfy King
    • Stayed 1 night
    • Submitted via mobile

    If u get a room upper floor No lift for old people

    Room...food...facility for kids

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • SO Comfy King
    • Stayed 2 nights

    no lift.

    I used to stay at new building and this time I stayed at old building. Frankly, there's no different between them in term of design but you pay less in the old building. Room is very spacious. There are new activities for kids. Overall is great. The area of improvement would be there's no lift and we stayed on the 3rd Floor so you have to walk up and down several times a day. Hotel is not 100% neat as 5star hotel. F&B is good but not that great i.e. Thai food is not delicious. It's matched with value of money.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Very relaxing and fun.
    • Leisure trip
    • Family with young children
    • So Family Kids House
    • Stayed 5 nights

    A little far from Hua Hin, but we knew that going in.

    We never wanted to leave the resort because there was so much to do as a family. The kids played on the Wibit endlessly (and won the wibit challange!), we played mini golf and pickleball, jumped in the waves on the beach, and enjoyed the game room. Also, the breakfast was INCREDIBLE! The staff were super friendly and cheerful. We were switched to a different room halfway during our stay and both rooms were AMAZING.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    8.0
    Hotel for kids
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Old hotel room, no beach

    Kids facility

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Relaxing!
    • Leisure trip
    • People with friends
    • So Comfy Twin
    • Stayed 2 nights
    • Submitted via mobile

    -

    Large room with plenty of space Staffs are very nice, good service mind and very helpful Breakfast is excellent! Plenty of choices to choose Lots of activities to do in the hotel

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Good for your children
    • Leisure trip
    • Family with young children
    • So Family Kids House
    • Stayed 2 nights

    Coffee in breakfast is not good.

    Room is quite large than we expected. All facilities fit for children and family.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • So Family Kids House
    • Stayed 2 nights
    • Submitted via mobile

    What we don't like It is the activity price that makes Kids Club not a Net price. And it's a pity that the family room has little soundproofing.

    This is our family's first time staying here. I was impressed by the variety of activities available to children, the safety, life guards, and all the employees. The service was very good. My children do activities Many pieces of art in the Kids Club. I would like the price of the activities to be Net prices. It would be very good because the children will be staying for several days and Do quite a lot of activities every day. Unfortunately, on the day we went, the PS4 device broke. My husband was impressed by the taste of the food. Whether it's breakfast There are many varieties, grilled pork or pizza, it's very delicious. However, we will definitely come back to stay again.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    definitely a new mainstay for weekends away from bangkok with baby
    • Leisure trip
    • Family with young children
    • So King Studio with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    the quality of food is pretty basic - but appreciate the variety note : no lifts to reach higher floors or to/from reception (so not so stroller friendly)

    Loads to do on grounds : minigolf, bicycle or scooter rental to tour the beautiful garden at sunset, various pool options for swimming, etc. we likes the location - not as developed as further south (hua hin), with small local restaurants and rice paddies and a forest park for walks all within a few minutes of the propoerty

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    So impress and wanna come back again
    • Family with young children
    • So King Studio with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Very good place for family , more activity , very nice services , comfortable , delicious breakfast , so appreciate and very good experience.

    Stayed in November 2023

Showing 1 – 25

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