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Reviews of Smile Residence 3 stars

135/318 Patak Rd, T.Rawai, A.Meung, Phuket (135/318 ถ.ปฏัก ต.ราไวย์ อ.เมือง จ.ภูเก็ต), 83130 Rawai Beach, Thailand

#20 of 55 hotels in Rawai Beach

Guests' Choice

Review score

Based on 163 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.1

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 7 April 2024

    7.0
    Clean room. Inconvenient location.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There's not much to do nearby. If you do not have a motor bike, car, or specific reason to stay in the area, getting around will be a challenge.

    The staff was really nice and the roomm was clean.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Great value for money, very friendly staff, big rooms.
    • Leisure trip
    • Family with young children
    • Superior Double Pool View
    • Stayed 17 nights
    • Submitted via mobile

    The mattress was very hard and wasn't really comfortable. The location made it hard sometimes to order a taxi due to the continuous very big traffic (especially in peak hours).

    Very loud with all the traffic 24/7. Hardly any quiet hours. Especially all the scooters and motorcycles with the custom exhaust. Our room were very noisy.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Thank you very much
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    The place meets the expectations for the price.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 12 nights

    There were a lot of ants. The cleaning lady came every day and sprayed them with something, after what there were a lot of dead ants lying around the beds. Wifi is working but not very good.

    Overall we had only good impressions of this place. Quite a good hotel, not too noisy, great pool and staff ready to help. We stayed for two weeks, the room was cleaned every day, towels were changed.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    All good except the wi-fi
    • Leisure trip
    • Solo traveller
    • Superior Double Room - Pool Side
    • Stayed 6 nights
    • Submitted via mobile

    Wi-fi

    All good except the wi-fi which was terrible.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Would go back
    • Leisure trip
    • Solo traveller
    • Superior Double Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Crossing the main road to turn right towards Rawai

    Staff, good room, balcony, pool, elevator, price

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast in Hotel possible but next to it many options.

    Very clean and friendly place! Pool also very clean and big! More than I expected because it was not expensive :€

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Good value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 12 nights
    • Submitted via mobile

    Twice we had to ask for toilet paper because the cleaner forgot to replenish. The pool furniture needs updating. Not enough beds and those that remain had broken slats. I was disappointed they tried to blame us for a torn old towel which was caused by a damaged bed.

    Nice big room with a big fridge and kettle. Plenty of free water. Big bathroom and nice shower. Good aircon and Wi-Fi. Very nice pool with free towels. Not near beach but 1km from Chalong pier. It’s about 5km to Rawai beach which is very nice and has lots of boat trips going to other islands.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Not much

    Very friendly staff, very nice room, exce Facilities.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Was amazing would stay again
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Was on busy road. But not really a big deal

    Pool was great, fresh pool towels every day. They let us chill by the pool before we checked in. Room was spacious and clean, really nice. Was close to a coffee stall and not too far from 7/11. There was restaurants and bars close by. Cab ride away from beaches and markets.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice and comfy place , lovely staffs and so close to amenities . I will definitely recommend this place and looking forward to stay again.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    I recommend the place,It was great, unfortunately the poor internet broke some great moment
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 24 nights

    The place is great for families to stay but if they don't improve the internet they will lose customers. I recommend the place, everyone is friendly, helpful and great service especially the cleanliness and service.It was great, unfortunately the poor internet can ruin the excellent quality of the place

    Cleaning is great

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Pool View
    • Stayed 1 night
    • Submitted via mobile

    Found black long hair in bed and all over the floor do not properly cleaned

    The pool and big room with a really good bathroom

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    good
    • Leisure trip
    • Solo traveller
    • Superior Double Pool View
    • Stayed 3 nights

    just overall good value for money

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Very nice and family friendly residence
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I wish they had a microwave inside the room

    The staff, the manager and the cleanliness of the hotel was awesome

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Pool View
    • Stayed 15 nights
    • Submitted via mobile

    Air conditioning a bit loud but you get used to it.

    Clean, good location, friendly and helpful staff.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Our room was toward the road, and it was noisy for the nights.

    The staff is great, facility was good as well. Restaurants and groceries are in walking distance.

    Stayed in November 2023

  • Reviewed: 20 December 2023

    10
    Recommend for a great value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Price and cleanliness

    Was a great value and very clean. The staff were excellent very friendly and helpful.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Very friendly staff very helpful bike rental was a great option to the stay location from big Buddha tiger park temple

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Pool View
    • Stayed 1 night
    • Submitted via mobile

    At least there was a bed in which I could sleep. Last four of ten times I booked in booking.com I couldn't sleep in the place as they said they don't work with booking no more. No apologies from booking.com, no devolution of any money after paying ,no help with finding any other option. To be honest no customer service from booking.com AT ALL. Very bad way of treating customers using your service for 20 years. Sad to see such a big company full of SCAMS. I won't be using booking.com till they apologize and compensate their mistakes and lack of attention.

    Stayed in November 2023

  • Reviewed: 9 December 2023

    8.0
    good for the money, but nothing special
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The AC was very loud, either you turn off for the night, or use ear plugs.

    Close to the pier, if you want to get there. Veryclose to a very good massage place (Ked) and scuba diver school (kiwi). Very far from Phuket city if you want to spend time there, you need a taxi, but there is a frequent traffic jam, so might take a lot of time, so depends on where you want to be, if location is good or bad

    Stayed in December 2023

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room - Pool Side
    • Stayed 11 nights
    • Submitted via mobile

    Too Many Russians

    Nice Pool

    Stayed in November 2023

  • Reviewed: 6 August 2023

    8.0
    Great Staff, Super Clean But.... Updated 8/6/2023
    • Leisure trip
    • Couple
    • Deluxe Double Pool View
    • Stayed 12 nights

    no mattress, only a box spring - very uncomfortable. Fortunately, my fiancé needed a bed topper. We bought one for our stay which helped alot. Our room was facing a main street so it was a noisy location. HOWEVER, We are going to return again. The price is good, the staff was outstanding. I recommend this hotel.

    Friendly staff Super Clean room Room was nice and large Updated August 6th - Staff was Really Great and Helpful! We plan on returning... in November

    Stayed in July 2023

  • Reviewed: 24 May 2023

    10
    Value for money
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The outdoor aircon unit was facing in the balcony and when we sit outside is very hot due to air-cond outdoor unit

    Room is spacious and very clean the hot shower work well

    Stayed in May 2023

Showing 1 – 25

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