The fluctuating water temperature. At least it never got cold like other places. I will accept warm to hot water any day.

The hotel was easy to find and close to the beach, restaurants, shopping, laundry and convenient stores. I like how friendly the staff are and they provide beach towels. The room was quiet from the hustle of downtown which surprised me. It rained during my stay and I was even provided an umbrella to use for free This place could definitely charge more, but I loved that it was VERY economical. I would easily stay again.

Stayed in August 2023

To be honest, I don't think there is even one.

Everything was good. I have no complaints about the hospitality. You taught me various things carefully and it was easy to understand. I would like to make a reservation again the next time I go to Phuket.

Stayed in August 2023

None

We had an excellent stay at this hotel! The location was fantastic, making it easy to explore the city. The cleanliness of the rooms and common areas impressed me, and the staff were incredibly friendly and attentive. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Stayed in August 2023

Amazing room & location - within walking distance to Patong Beach & Bangla Road, with 7-11 & Family Mart literally right beside it. Staff are so friendly and so helpful - you’ll always be greeted with a big smile and an offer to help with whatever you need. Room cleanings are exceptional, and I guarantee you’ll be very happy with your stay!

Stayed in August 2023

- The bed would be more comfortable but I don’t see this as a downside since I didn’t book 5 star hotel.

- The room was so clean and they run housekeeping everyday. - Free extra towel service for the beach. - Stuff is extremely helpful and friendly. - The owner, Rafet, also helped me out the solve my minor problems for my next stops, really appreciated it!

Stayed in August 2023

There was no lift.

This place is in the center of Patong beach area and every single store you name it and you have it. All good joints, 7*11, market, Bangla street is at walking distance between 8-10mims

Stayed in July 2023

I recently had the pleasure of staying at Hotel Ruen Buatong during my trip to Thailand, and I must say, it was a truly delightful experience. From the moment I stepped into the hotel, I was warmly welcomed by the reception staff. Their friendly demeanor and genuine hospitality made me feel instantly at home. One of the standout features of this hotel is the owner's exceptional care for their guests. Upon check-in, I was pleasantly surprised when the owner personally handed me a form that allowed me to easily extend my stay with the immigration authorities. This thoughtful gesture reflects the owner's dedication to ensuring a hassle-free experience for all guests. Speaking of the owner, their kindness and attentiveness were evident throughout my stay. They were always available to answer any questions I had and provided valuable insights into local attractions and activities. It's evident that the owner takes great pride in their establishment and goes above and beyond to make guests feel comfortable. The cleanliness of the hotel also deserves commendation. The cleaning staff demonstrated impressive attention to detail, ensuring that my room was spotless and tidy throughout my stay. Not only were they efficient in their work, but they also managed to maintain a high level of professionalism while remaining discreet and respectful of guests' privacy. The overall ambiance of Hotel Ruen Buatong was serene and inviting, allowing for a peaceful retreat after a day of exploration. The hotel's location provided convenient access to various attractions, making it a perfect base for sightseeing. In conclusion, my experience at Hotel Ruen Buatong was nothing short of excellent. The friendly reception, the owner's kindness and assistance, and the meticulous work of the cleaning staff left a lasting impression on me.

Stayed in July 2023

I did kill one cockroach during my one-week stay, which was not a big problem for me.

The room was comfortable, the shower was good, the AC worked well and the bed was soft and big. I was also given a free upgrade of the room, which was very nice. (Maybe, because my room wasn’t available, I don’t know). The overall stay was great and I was happy to come back to my room to sleep every night.

Stayed in July 2023

Everything was amazing! It has been the best place that I've stayed in Thailand so far! The room was even better than the pictures and the staff was more than kind to me, specially Nana!! Soooo friendly! That she even braided my hair! And also helped me to get some discounts for my tours hehe. Whenever I go back to Phuket I'll stay there for sure. 100% recommended!

Stayed in July 2023

It could be better if there was a breakfast oportunity at the hotel.

Hotel is clean and has big rooms. Location is good. Staff is helpful and kind especially owner who helped me to find a doctor since I was sick when I arrived there. There is tea and coffe at the lobby for free which is a bonus.

Stayed in July 2023

Worth for the money you are paying ,Nothing I disliked about

The room were clean and decent ,The staffs were so friendly and helpful ,Her name was May and one more cute lady who always had a smiling face I felt so comfortable over ,It’s a walking distance to Bangla just 800m but you won’t feel you are walking far,there are lots of restaurants ,shops and Thai massage centres around ,I love this place I will stay here one more time and the best thing no noises around the hotel

Stayed in July 2023

Nothing , everything was good

Everything

Stayed in July 2023

The toilet is a bit small but it is okay.

Staff were friendly. Near to everything you need, beach, massage, restaurants and convenience stores.

Stayed in July 2023

Nothing

Clean and comfortable

Stayed in July 2023

The room has a window but it’s facing the really close to the wall of the next building. I couldn’t even figure if it’s sunny or cloudy outside.

Location is great. It’s 3-6 mins walk to the beach.

Stayed in July 2023

Nice room. and accommodating staff.

Stayed in July 2023

Very satisfied, completely exceeded expectations! The room is spacious and comfortable, free coffee and tea are provided in the lobby, and beach towels can be borrowed, which is very convenient. The surrounding area is also very lively. The Turkish food in the alley next door is very delicious. It is worth a try. You can get a 15% discount if you bring your room card.

Stayed in July 2023

Nice Hotel, I enjoyed may stay. But About 10 min walk from Bangla waling street & beach,

Stayed in June 2023

Staff were amazing, place was clean too. Will definitely recommend

Stayed in June 2023

It was in a very central location, walking distance to the beach and entertainment centers, the staff was very friendly and helpful.

Stayed in June 2023

The matress solid and small size, staff does not spk goood english but very nice, they help. Other things such as window view, elevator, size of room...ect are not perfect, but the price is amazing. Bcz the last ones can be found but u need to hv a good budget. But mattress is the only thing i did not like. Even though, it was goood for me as it is clean.

The hotel is clean and simple, very satisfied with the amount paid. Cheap hotel for a comfortable stay. Shower very clean nd many towels, perfect location, all shops resto nearby، beach very close, no noise, calm, you feel safe......for anyone going first time,i highly recommend. I will certainly come back to same hotel next time.

Stayed in May 2023

It’s close to the beach. There’s nearby Family Mart and 7 Eleven.

Stayed in June 2023

Amazing location, super clean rooms, very friendly and helpful staff! Would absolutely recommend.

Stayed in June 2023

Nothing

Free tea and coffee 24hrs Excellent location Value for money Exceptionally clean

Stayed in June 2023

Nothing

Great location, friendly staff close to the beach and Bangla Road and yet it is so quiet, everyday i slept there like a baby. Best value for money. I stayed 6 days and i would definetely stay there again. Owner of the hotel is a great man, i forget my wallet in the room and he tried to reach me and he well managed to send my wallet to my hotel in Pattaya. Special thanks to him🙏

Stayed in May 2023