Nothing - loved all of it.

The property was gorgeous - grounds really stunning with river view. Pool was great. Restaurant had a great choice of Asian and Western cuisine, plenty to choose from. The room was really spacious with a beautiful balcony. Complimentary bottles of water every day and afternoon biscuits was a lovely touch. The staff was amazing and made our stay really lovely.

Stayed in May 2024

N/A

Clean, nice staff, nice view

Stayed in May 2024

Location

Swimming pool & great food

Stayed in May 2024

nothing

Hotel was perfect. Staff was extremely accommodating The hotel was clean and vey spacious My family loved it! Overall it lived up to the expectations and everyone was really happy! We will revisit again!

Stayed in March 2024

the music in the pool was a bit to much for me, but that is just me :-)

Beautiful hotel. the design is very invested and calming. makes you forget you are in the middle of the city. the staff is very kind and helpful. the spa is beyond words. Beautiful and professional. i had a wonderful stay.

Stayed in April 2024

Nothing

Everything was fine, everything was acceptable for any breakfast

Stayed in April 2024

It was fantastic

Stayed in April 2024

This was an absolutely stunning hotel decorated in the traditional Thai style with so many elements of nature beautifully woven into the design. From the moment we arrived, we were welcomed by friendly and attentive staff who were lovely throughout our stay. The layout of the hotel is open, with an indoor/outdoor space that flows well and naturally draws you from one space to the next. From the large, centrally located Buddha statue to the outdoor dining area to the pool, the space is beautiful, impressive and extremely peaceful. The gym has everything you need and I highly recommend you take advantage of the spa services. 10/10 I would absolutely return on my next trip back to Chiang Mai!

Stayed in March 2024

Only two bottles of water were complementary and the mini bar/chips and snack had separate fee.

The facilities are really nice and clean. Breakfast was good, there was variety. Staff was super friendly. Location was perfect, five minutes from night market, 10min from airport. I was hesitant to book because some reviews said it was too far from downtown but it really wasn’t.

Stayed in April 2024

We had an excellent stay at the RatiLanna , we were very fortunate that they upgraded us to a suite on arrival which was fabulous . It was decorated in a beautiful Thai style .

Stayed in March 2024

It would be nice if the hotel had a free shuttle to and from the airport as they are so close.

Beautiful hotel, friendly staff, comfortable beds, close to airport, nice breakfast. Nice gym and got the best massage I've ever had in the spa!

Stayed in January 2024

Nothing

Amazing stay. Clean. Good food. Nice pool.

Stayed in December 2023

Nothing

Everything! Seth was delightful

Stayed in November 2023

Spa down stairs with no elevator access

Beautiful setting on the river

Stayed in November 2023

Staff friendless

Big and clean room, nice bed

Stayed in October 2023

None

‏Fantastic staff, hotel was clean and facilities had everything we needed, The Room was big . Free transport to the local night market too.

Stayed in November 2023

Nothing

Very good value for money

Stayed in August 2023

- The Location.

- The hotel atmosphere was unique & perfect. - The view was awesome. - Well-equipped apartment. - The breakfast was diversified. - The staff are cooperative.

Stayed in July 2023

-

- Location perfect & quit. - Uniquen & well-developed atmosphere of the Hotel. - Cleaning & Comfortable. - Well-designed, wide & full equipped rooms. - Cooperative Staff.

Stayed in August 2023

Renovation works happening when we were there. Not as peaceful as it could have been at the pool. Couple of issues with facilities: a) walk to the room a little depressing (dirty windows facing a depressingly looking health center); b) area in between pool and river needs a lot of work as it's non-utilised completely lacks charm Breakfast nothing to write home about. Sub-par versus other Thai hotels we've been to.

Very friendly staff; room is very good (quiet at night, great bed); nice pool, decent gym (for hotel standards).

Stayed in July 2023

l don’t have anything to write l love this resort and have stayed many times

everything from the staff to the swimming pool, other guest are friendly food and close to night markets

Stayed in March 2023

Nothing, it was spectacular

Staff was phenomenal. I got sick while I was there and they took care of me, checking in on my condition and making sure I had everything I needed. One of the receptionists placed an order for delivery from 7-11 on her personal phone to make sure I had the supplies I needed. Professional, kind, respectful and accommodating staff, coupled with a beautiful facility and excellent air conditioning.

Stayed in April 2023

We have spent a few days at another hotel of similar scale. Comparing to the other hotel that charged me half the price, few things obviously needed to be improved: 1. the choices for breakfast is poor 2. English for receptionist is a bit hard to understand. 3. receptionists are not familiar with information of tourist attractions,

Classic Thailand resort, Enjoy the relaxing afternoons at the swimming pool. My husband loves the fact that they don't put chemicals in the water. Spa is good. Room is spacious. Staff are friendly and helpful.

Stayed in April 2023

Just a little thing - the light switch was far too complicated!

Peaceful retreat to come back to every day. Great to escape the hassle and bussle of Chiang Mai itself, and only a 90 bhat Grab taxi from centre of town. Will definitely recommend to friends for the future.

Stayed in April 2023