Nothing.

Exceptional hotel in every aspect. 6 restaurants/cafes, housekeeping available any time of the day, in room dining is delicious! Amenities in the hotel are unlimited, and taxi stand available infront of the hotel. Amazing stay.

Stayed in June 2024

Far from Phuket activities

3 swimming pool and a beach, restaurants are not very far from each other, kids club,

Stayed in June 2024

One of the best hotels I have ever stayed in and I have been in a few. The hotel has more than you can ask for, the staff are amazing and the location is outstanding. Specialy watch out for the staff Jhom, Mook and Joomie as they are the best people.

Stayed in June 2024

Location is good but not easy to go in and out. 10 minutes of uphills and downhills to Patong downtown. However if you plan to spend the whole day in the hotel or to limit your trips to one trip, then this will not be an issue. Beach is not for swimming, however you can swim but you need to watch for rocks.

Big hotel with spacious bedrooms, 3 swimming pools and private beach. Couple of big restaurants with variety of delicious food and drinks. Kids friendly with plenty of activities, kids club and kids swimming pool. Staff are super nice and friendly, they will make their best to make sure you enjoy your stay. Check in was fast and easy and Mia from reception was amazing, she explained everything to us, took us around hotel all the way to our room and we felt welcomed from first minute. Thank you Mia and thank you Marriott, we will see you again.

Stayed in June 2024

Nothing.

I liked everything this hotel has like the staff, location, facilities, the beach, the pools everything.

Stayed in June 2024

The kids indoor play area needs a bit of an upgrade

Exceptional Stay at Marriott Merlin Beach Resort! Rating: 5/5 stars "I recently had the pleasure of staying at the Marriott Merlin Beach Resort, and it was an incredible experience! The resort's stunning architecture, beautifully landscaped gardens, and pristine beachfront location made my stay truly unforgettable. But what truly made my stay exceptional was the outstanding service provided by the staff, particularly Mai at the front desk who is super sweet and Sun, who was absolutely fantastic with kids! The resort is a paradise for kids, with plenty of activities and games to keep them entertained. Sun's love for kids is evident in the way he interacts with them, making them feel special and valued. He went out of his way to ensure my little ones had an amazing time, from organizing beach games to providing them with special treats. His kindness and patience with kids are truly commendable! The resort's facilities, including the pool, fitness center, and restaurants, were top-notch and well-maintained. The room was spacious, clean, and stylishly designed. Overall, I highly recommend the Marriott Merlin Beach Resort for its exceptional service, luxurious amenities, and stunning location. It's a perfect destination for families, and Sun's love for kids makes it a truly special place. Thank you, Mai Sun, and the entire team, for an unforgettable stay!"

Stayed in June 2024

Soundproofing need to improve

Love this hotel with nice beach where you can snorkelling with lots of fishes & patong beach is 20 mins away by taxi. Very friendly & helpful staff

Stayed in June 2024

The reception was not very accommodating at check in. We arrived at 12 with a baby with a request to check in early but was denied and after a long flight it was frustrating

I really liked the fact that the resort is so kid friendly with lots of fun and activities. The resort was quiet and nice with an astonishing private beach.

Stayed in June 2024

Very far from Patong Beach

Breakfast was amazing Rooms are accepted , building looks very old from outside , from inside its renovated, beach is breath taking

Stayed in June 2024

Nothing, everything was perfect!

Great pool, many activities for kids, comfy beds, good breakfast spread at both restaurants

Stayed in June 2024

Quite far from parks, shops and other locations

Food and activities

Stayed in June 2024

Love the kids facilities and the activities they arranged. My boys enjoyed themselves very much Hotel staff was very friendly and helped us to arrange breakfast package since we leave early for airport.

Stayed in June 2024

Bit worn out ,old hotel,still great,but not really high end ,more for group tourism

The location ,and private beach. Great for family with kids I guess

Stayed in May 2024

Impeccably maintained, beautiful modern rooms, friendly and attentive staff.

Stayed in June 2024

I liked everything.

I loved tis hotel. Best in Phuket. Breakfast was excellent.

Stayed in May 2024

- Sadly the beach was very dirty and had rubbish all over. Last time we visited 4 years ago it wasn’t like this - The room wasn’t cleaned properly - We asked before we arrived to stay at a room away from noise as we have 2x small children but we were put in a room with traffic noise and building works in the late night/early morning which disturbed us

- You just can’t fault the staff, they were all amazing and would go above and beyond for you. Special thanks to Nina mrg , patty and James at breakfast/dinner time. Always greeting with a smile , holding our little baby sometimes so we could eat , asking if there was anything we needed. Also the lovely lady working behind the bar at the lobby (I forgot her name but she had round glasses with a long pony tail) - The food was delicious, albeit it at breakfast time was a bit repetitive & some restaurants would close to cater for corporate events. - Kids club was the best we’ve experienced at a hotel. Special thanks to Ann, Opea , Aunpun, Tan, Mita, Cream, Nue & Un. I felt completely safe leaving my 4 year old in their good hands. As well as the interesting crafts my child made there to bring back home . - Great variety of pools

Stayed in May 2024

Pool , Bar , Food , Room and Restaurant was amazing. Had an experience of beachfront massages… unforgettable memories. Recommend 👌

Stayed in May 2024

Not specifically something we 'didn't like', but the dinner at the Italian restaurant was fairly standard.

This resort was fantastic. We stayed in the "Larger Guest Room with Ocean View" and it was spectacular. The room was clean, modern, and had a wonderful view of Merlin beach. The resort was fantastic, with plenty of space for guests at the private beach - where we spent most of our days - as well as the various pools. The beach has its own reef and guests can snorkel during high tide or walk out and view the rock pools that form during low tide (which were teeming with wildlife). There was a wide range of food / restaurants to choose from, and the breakfast buffet was a highlight. We needed to check out in the early morning for a flight and the staff were able to organise a taxi and provided us with a large take-away breakfast. The cocktails were amazing and "happy hour" (2 for 1 drinks) essentially ran from 4-10 PM depending on which bar you attended.

Stayed in May 2024

Nothing

The three pools at the resort are lovely - the design of them is really pleasing to the eye. The staff are friendly and helpful. Emmy, in the main dining area is a credit to the hotel. She is very welcoming, friendly and accommodating and nothing is ever a problem. The bedrooms are very comfortable and includes every amenity you could want.

Stayed in May 2024

The staff were out of this world. The food and drinks were delicious and we loved the white sandy beach. The pool was massive and there were plenty of bar situated around the pool and beach. The rooms were very modern and spacious and were always left spotless after the daily housekeeping visit.

The location was perfect, situated near Patong and Karon beach but tucked away on Merlin beach made it feel like we were on our own little paradise island!

Stayed in May 2024

Should have at least one Aircon supplied bar.

My stay at Marriott Merlin Beach in Patong, Phuket, was unforgettable. The staff was exceptional, providing top-notch service from check-in to check-out. The resort's facilities, including stunning pools, a fitness center, and immaculate grounds, were superb. Our spacious room offered breathtaking ocean views and luxurious amenities. A special highlight was the Rum Shack, a beachside bar with a perfect tropical ambiance. MJ and Nina, the bartenders, made our visits memorable with their friendly service and amazing cocktails. Dining at the resort's restaurants was also a delight, with a diverse and delicious menu. Overall, Marriott Merlin Beach is a paradise in Phuket. I highly recommend it for an extraordinary getaway.

Stayed in May 2024

location was little bit far and breakfast was ok

Normally I have high standards for hotels to like but this resort have met my expectations, the staff are wonderful, thanks to the Manager Ms. Natty she was so caring and helpful, the room location is very nice and quiet the pools are exceptional, the beach is amazing for snorkeling we booked PhiPhi island trip to snorkel but we realize that the resort has the best snorkeling to see and lovely coral reef the location was little bit isolated but they offer you paid shuttle to Patong, I wished there were more things to walk to near the resort, the breakfast was ok but overall experience everything was lovely we had our second honeymoon here and we loved it yeah also the bed you ll have the best sleep

Stayed in May 2024

The breakfast buffet wasn’t the best, huge selection however I found the hot breakfast foods a little tasteless/the same food each day. The buffet dinners were great with the exception of the seafood night, the seafood was definitely not fresh and quite disappointing. The beds were quite hard but not uncomfortable.

Excellent hotel, with everything you need, 3 pools, ice cream shop, coffee shop, multiple restaurants, private beach with activities, kids club, activities for adults. This resort has everything you need that leaving is not a necessity. Staff are incredibly friendly. A wonderful stay that we hope to return to soon.

Stayed in May 2024

Difficult to get into the Thai restaurant. Needed bookings several days in advance. The swimming pools throughout could do with a little more cleaning and/or maintenance, showing its age in many spots as well as the slide.

Everything is well presented and organised. Excellent, friendly staff throughout. Will definitely be coming back.

Stayed in May 2024