125/148 Koh Phi Phi, Moo 7 Tambon Ao-Nang, Muang, 81000 Phi Phi Don, Thailand
#94 of 131 hotels in Phi Phi Don
Guests' ChoiceBased on 622 hotel reviews
6.9Cleanliness
7.1
Comfort
7.0
Location
6.9
Facilities
6.9
Staff
8.1
Value for money
7.2
Free WiFi
7.8
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End of dialog contentReviewed: 18 April 2022
Jessica
United KingdomRoom wasn’t particularly clean, we had to ask twice before they cleaned it (hairs on the floor, dirty bathroom etc). Bedding was quite stained and old, I think they just need to invest in some new sheets.
View from the room was amazing, room was good value. We saw reviews mentioning the many steps up to the property but that’s what you expect in return for a great high-up view, and the exercise is good!
Stayed in April 2022
Reviewed: 18 April 2022
Victor
FranceTo access the hotel you need to walk for 200 meters through stairs which is exhausting when you do it 4 times a day under hot weather ! We were young so it wasn't a problem for us. The reception maid us paid for two cups of coffee (80 bath/unit).
The view from the room was spectacular ! We could see the two bays of the island from our balcony. The restaurant of the hotel is a bit expensive but good. We recommend you to eat there during the day to enjoy the view.
Stayed in April 2022
Reviewed: 15 April 2022
Tobias
DenmarkThe sheets had some stains and so did the beach towels. The receptionist told us that the stains didn’t wash since they come from sunscreen and makeup - I don’t know about that, but either way, it didn’t feel that clean to sleep in.
Very beautiful view - yes many stairs, but is impossible to get a view like this on this island without walking up many stairs. The room was nice, you get new water every day. Staff was very helpfully when my girlfriend needed to see a doctor.
Stayed in April 2022
Reviewed: 15 April 2022
Frank
CanadaBed not that comfy. Some musty smell in room.
Great view over island from balcony.
Stayed in February 2022
Reviewed: 14 April 2022
Thomas
United Kingdomquite a walk up steep steps towards viewpoint and far away from village shops, can be annoying to do several times a day
great room size, cheap stay, great service and daily room cleaning, good air con and Wi-Fi
Stayed in April 2022
Reviewed: 7 April 2022
Anna
NetherlandsBefore arrival, we have received an email that the hotel staff will be waiting for us at the pier to help with the luggage. This made us very happy, because we had an extra large bag full of diving gear. However, no one was there, although I messaged them in advance the exact time of our arrival. We waited for 30 minutes, tried to call them 9 times, but no one picked up the phone. So we ended up carrying three large bags through the village and up the stairs in 40-degree heat. The room could have been cleaner - the toilet seat was dirty when we arrived.
The location was great, and taking the stairs was not as challenging as we expected. Comfortable bed, quiet area, far away from all the parties.
Stayed in April 2022
Reviewed: 6 April 2022
Lily
ThailandThe safe in our room didn’t work even after getting it reset by the hotel staff.
The location was great however it was difficult to find when coming from the pier. Directions could be given by the hotel to head towards the viewpoint.
Stayed in April 2022
Reviewed: 31 March 2022
Renata
United KingdomThe stairs are killer! The restaurant staff were kind of slow...bizzare customer service. The axl grinder in the morning was really annoying
The view from the restaurant is exactly like you can see on the pictures, gorgeous.
Stayed in March 2022
Reviewed: 26 March 2022
Настасья
Qatarit was so hot, and we couldn’t leave A/C turned on when we left for swimming, because it was against their policy. so the first 15 mins was disaster. too many stairs to get to the hotel, but staff helped us with our bags. but again, after the night out it was very hard to go back to our room with so many stairs on the way
the view is totally amazing!and the staff was sooo nice. it was our honey moon so the woman put flowers and balloons on our bed, and made a special thing with our towels so it looks like an animal :) also, our tv didn’t work at the beginning, but we asked them to check, so they fixed that. the staff is totally amazing!
Stayed in March 2022
Reviewed: 25 March 2022
Kirsty
United KingdomView from the room/balcony was superb. Nice and quiet. The steps to the property were not as bad as some of the reviews made out.
Stayed in March 2022
Reviewed: 21 March 2022
Bethan
United KingdomThey were fixing up rooms near ours so we could hear building work in the early morning and evening.
Great view from the hotel restaurant and nice area to sit in and relax outside our room.
Stayed in March 2022
Reviewed: 19 March 2022
Louis
United Kingdomhave to walk up like 200 steps
great view
Stayed in March 2022
Reviewed: 5 March 2022
Jack
United Kingdomthe steps up to the property, bed not very comfy
very quiet, out the way of the noise. nice view of both beaches, good value for money
Stayed in March 2022
Reviewed: 27 February 2022
Stefanie
GermanyView is amazing. Room was clean.
Stayed in February 2022
Reviewed: 14 February 2022
Utsa
ThailandAlot of a cat make noise at nice time some time.
Good view and good stuff. ❣
Stayed in February 2022
Reviewed: 17 October 2024
Harriet
United KingdomThe water was not clean, it was bright yellow. When we complained we were offered an upgrade but this didn’t help the water situation. they agreed to provide us a full refund and we found another hotel
Nice friendly staff very attentive, amazing views
Stayed in October 2024
Reviewed: 4 October 2024
Afroz
ThailandGood for family
Perfect for enjoying vacations
Stayed in October 2024
Reviewed: 4 October 2024
Afroz
ThailandPerfect location
Good
Stayed in October 2024
Reviewed: 20 September 2024
Ruben
United KingdomThe view from the balcony was amazing we could see the beach and amazing sunsets. It was also a huge bonus that they had drinkable tap water.
The location and the staff were great and friendly
Stayed in July 2024
Reviewed: 18 September 2024
Bryan
AustraliaI didn't like anything
Stayed in September 2024
Reviewed: 9 September 2024
Joel
United StatesHORRIBLE LOCATION BED BUGS. FRONT DESK WAS TERRIBLE CUSTOMER SERVICE Breakfast not too good
The View
Stayed in September 2024
Reviewed: 24 August 2024
Alice
United KingdomWe had an ant infestation on our bed and there just seemed to be sand everywhere when we hadn’t touched the beach or any sand. It was ok for 2 nights and we didn’t stay long in the room at all but would check the bed first t
No fault to the staff at all, they were very nice. Beautiful views
Stayed in August 2024
Reviewed: 7 August 2024
Sterre
NetherlandsReally good service and amazing view, view and rooms were even better than the pictures!
Stayed in August 2024
Reviewed: 6 August 2024
Cara
IrelandIt wasn’t clean nor was cleaned properly by staff at all.
The view was amazing.
Stayed in August 2024
Reviewed: 21 July 2024
Maria
PolandDirty, broken TV, broken safe, window didn’t close in 100%, dirty duvet and pillows, cold water, a lot of stairs to get into the room
Nice view
Stayed in July 2024
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