107 Moo7 Phi Phi Island, Ao Nang, Muang Krabi, 81210 Phi Phi Don, Thailand
#123 of 129 hotels in Phi Phi Don
Guests' ChoiceBased on 185 hotel reviews
5.4Cleanliness
5.7
Comfort
5.6
Location
7.1
Facilities
5.5
Staff
6.8
Value for money
5.7
Free WiFi
4.5
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End of dialog contentReviewed: 8 July 2024
Luke
IrelandCleanliness of room - bed sheets were stained and were never washed during our stay and there was a gap above the door so constantly had bugs/lizards in our room. Bathroom facilities were out dated. Pool was warm and sun beds weren’t clean.
Helpful staff, great location and air conditioning
Stayed in July 2024
Reviewed: 26 February 2024
Artem
RussiaSpent 3 nights, couldn’t stay longer, and probably wouldn’t have wanted to. Maybe for these islands, $50 is not a lot of money for a spacious room with a large bed and a small extra bed and its own shower and toilet, but it is still expensive and the price does not correspond to the inconvenience received - the bed has no switch above the head, the linen on the bed is stained and stains, the mattress seemed soft, but old and with small springs sticking out here and there. The room and everything in it are quite old - urgently needs updating. water flows in the sink only when you hold the button on the tap with one hand - this is the first time I’ve encountered this, it’s very inconvenient - you can’t even wash your hands without additional difficulties!!! ((( such difficulties can be justified - saving water on the island. The shower warms the water a little. The toilet barely washes off the water - keep in mind when you want to not only pee!!! The walls of the room are thin - the neighbors often listened to music and talked loudly - you can hear everything.
I was pleased with the good air conditioning in the room and water in the refrigerator by the bottle. At the reception you can buy tickets for the ferry and bus and order tourist services, as well as drink tea and cookies. The hotel has a small swimming pool with a beautiful view of the beach and the mountains opposite.
Stayed in February 2024
Reviewed: 24 February 2024
Niechwiadowicz
PolandOld equipment, air conditioning works but cannot be adjusted, no kettle, poor sound insulation in the rooms.
Location
Stayed in February 2024
Reviewed: 16 February 2024
Velvet
AustraliaDirty facilities
Can’t beat the view
Stayed in February 2024
Reviewed: 13 February 2024
Anna
United KingdomI was quite disappointed in this property. For the money we paid, I do not think it was good value for money! The rooms were very basic and not the cleanest. The “resort” did not reflect the pictures and there was an awful smell of sewers and stagnant water around the resort and surrounding areas. Therefore we did not use the pool or facilities as this made us feel sick!
Good location and staff were helpful.
Stayed in February 2024
Reviewed: 12 February 2024
Catherine
United KingdomVery Uncomfortable bed, loud party music went on until after 3am, very basic room, lots of stains on bedding, very hard bed, rude receptionist
Absolutely loved the view of the pool and it was close to shops and local stalls and the pier
Stayed in February 2024
Reviewed: 8 February 2024
David
United StatesLong climb to rooms. Run down rooms. Gardens feel unkept. Been in better for less
Beautiful views. Staff was good. Pool was nice. Rooms were big.
Stayed in February 2024
Reviewed: 8 February 2024
Jockod
AustraliaRooms are dated and everything needs a thorough clean. The price was too high and photos online are not accurate.
The view of the island from the room was nice. The staff also were helpful when my partner fell sick.
Stayed in February 2024
Reviewed: 6 February 2024
Simon
AustraliaOverpriced. Very smelly drains. No tea / coffee in room. All facilities need updating.
Disappointed
Stayed in January 2024
Reviewed: 31 January 2024
Lydia
United KingdomThe swimming pool parasols need securing down. One flew out in the wind and hit my friend in the head. Hotel owners were very unfazed by the incident and when we asked for ice, it was done so begrudgingly. Room was not cleaned during our stay and water not refreshed.
The view and location were lovely.
Stayed in January 2024
Reviewed: 28 January 2024
Dorota
PolandNot cleaning, super noisy during night, broken air condition
Close to parties
Stayed in January 2024
Reviewed: 22 January 2024
Emil
United Kingdombathroom set up was pretty bad, with shower being directly over the toilet.
good view from the pool
Stayed in January 2024
Reviewed: 7 December 2023
Carolina
PortugalAt night you can hear the noise from the bars.
Stayed in November 2023
Reviewed: 25 November 2023
Thorben
GermanyAt evening loud music from the party beach Very old equipped room
Close to shops and restaurants. You dont need taxi boat to get here
Stayed in November 2023
Reviewed: 6 October 2023
Mohammed
BangladeshPoor staff
Stayed in October 2023
Reviewed: 24 July 2023
Joao
PortugalThe cockroaches and lizards I shared the bed with
Locaction
Stayed in July 2023
Reviewed: 3 April 2023
Maik
GermanyThe lady wanted to organize the transfer from Koh Phi Phi to Phuket for 1600 Baht per person. We went to the port ourselves and paid 650 baht per person. The room was very dirty and as soon as the tide goes out it stinks everywhere. After the tide comes again it fits. The TV in the room is from the 90s. The beds were uncomfortable
We booked the room spontaneously and did not expect much. The pool with infinity view has something.
Stayed in March 2023
Reviewed: 20 March 2023
So-so
FranceThe rooms were full of insects..not so clean..we saw lizards inside. Amnesties way too basic.and receptionist was cheaky
Not too far from city center...quiet ..has a great viewpoint
Stayed in March 2023
Reviewed: 2 March 2023
Margaret
CanadaWas not very clean, toilet was falling apart, nasty shower, bird poop on the pillow, floors were gross, pool was ok but closed very early (8pm?), path leading up to the resort is dark and dirty and always smells like sewage. There is also very loud music playing across the beach until 2am every night (not their fault but something to keep in mind).
Nice view, pool was ok.
Stayed in February 2023
Reviewed: 17 February 2023
Kaitlyn
Canadanot clean at all. under the best has at least a layer of dirt had to ask to be cleaned. shower was dirty and gross. one light only worked. no room service and the bugs were unruly. front desk lady was also a pain to talk to as she wasn’t very pleasant
the view and the muggy pool. that was it
Stayed in February 2023
Reviewed: 6 February 2023
Amir
IsraelThe place is O.K well located, staff doesn't do much, mostly interested in selling additional services for a fee. The room was never cleaned up in 8 days, we had to ask for toilet paper time and time again. The matrass was broken and the did replaced it after a day, they simply taken a better one from another room and left the broken one for new arrivals to enjoy.
Stayed in February 2023
Reviewed: 3 January 2023
Hannah
United Kingdomthe room was not cleaned through the whole 3 nights of being there. the music was very loud and on until 6am in the morning some nights so hardly any sleep. the shower was not separated from the bathroom so when your showering it sprays all over the toilet and sink etc. lots of mosquitoes around.
the swimming pool & view. 5 minute walk from the beach & shops
Stayed in January 2023
Reviewed: 2 January 2023
Animesh
IndiaThe receptionist wanted to con us by saying only one seafront room is available. When we challenged the price, immediately the booked rooms were given to us. The AC had water dropping onto the floors and we had to keep a towel only to absorb it. After asking to fix it, it was never done. The hotel is about 20 mins walk from the Tonsai Pier. We had heavy luggages to carry. This hotel did not arrange for a luggage trolley and pickup which other hotels provided.
The view outside of the room is quite good. You can see the whole beach as the location is a bit above the beach and at the edge. The access to the beach and market is very good. All within just a few steps.
Stayed in December 2022
Reviewed: 17 December 2022
Liam
IrelandThe bed was terrible broken legs and very uncomfortable, room and bathroom full of ants and we had lizards and centipedes in there too. Mini fridge in the room was also dirty inside.
It was a nice view and close enough walk maybe like 10 minutes too the pier.
Stayed in December 2022
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