Everything was great, just don’t flush your mouth with the water. The taste is terrible but that’s how it is on an island in the middle of the sea :)

The location is perfect, close to the harbour and a lot of food places. There were also a few very clingy cats, good guys. The room was beautiful, very white, great lighting, good AC, amazing bed and a nice view. This was our favourite place to stay in Phi Phi. We will return for more!

Stayed in June 2024

It was very loud at night because of adjacent facilities. We could hear the beach music most of the night.

Stayed in June 2024

Nothing

Great location only a short walk from the pier and ideally located to walk everywhere on the island. The air conditioning in the room was unreal. The pool was very clean and is a sun trap during the day.

Stayed in June 2024

You can hear everyone walking up and down or slamming/closing doors so a bit difficult to get a good sleep. Many young people who just want to have fun and don’t care about others. You can also hear the music from the nearby bar at night. The toilet was making weird noises, sometimes wasn’t able to flush.

Looks pretty modern, not many places like this in phi phi. The price is very good, staff kind and helpful. Pool is actually nice.

Stayed in June 2024

Room was nice but needed some touch ups

Great location, loved the pool, good value for money, comfy bed

Stayed in April 2024

Everything. Wonderful and new hotel. We really loved it. We are very happy that we chose Ton Sai for our 5 days stay. Highly recommended place. Five stars ⭐️

Stayed in June 2024

Lots lots of mosquitoes in the room, they should have some bug spray available

Beautiful place

Stayed in May 2024

Welcoming staff, perfect room with partial sea view, swimming pool was nice, clean

Stayed in May 2024

Swimming pool Our room facing the pool Clean Friendly staff

Stayed in May 2024

I had difficulties with the toilet that sometimes didn’t flush..

The location is amazing, super central and the stuff is very nice

Stayed in May 2024

Clean, spacious, beautiful room design, central location, nice little pool area. Bathroom is in very good condition. Loved everything about the place. If we ever come back to Phi Phi we will stay here again.

Stayed in May 2024

I liked everything

I really enjoyed this place. It's nice and modern, very clean. Check in was fast. The conditioner worked excellent. And the view from balcony was very nice. The location is perfect, it's close to everything. I really recommend this place to stay. I felt sorry leaving this place so soon, it's worth to stay more than 3 nights.

Stayed in April 2024

Excellent stay. Staff were very friendly and helpful. Room comfortable, clean and big.

Stayed in May 2024

The staff were amazing. I decided to spend 3 nights in there because of my mom’s birthday. They prepared our room with some balloons and flowers for the occasion. Also, another day I went to the recepción at night because I lost my headphones. They help me to find them.

Very comfortable! Near to everything. Far from any noise.

Stayed in May 2024

Some construction noise a little early like 8:30 am It was fine, knowing how hot it gets in the middle of the day just a heads up

Great stay! They even left me extra towels when I didn’t need my room cleaned

Stayed in May 2024

A little bit loud at night from surrounding bars and clubs, but that was to be expected.

Large, clean and comfortable room. Nice central location, close to everything you need and walking distance from the port.

Stayed in May 2024

I loved the room, the location is amazing, the staff were super helpful and friendly - will stay again next time I come to phi phi

Stayed in May 2024

Nothing :)

Loved the rooms, they were really spacious and nicely designed. Nice pool area and the place was spotless - staff were also lovely and served delicious teas/ coffees!

Stayed in May 2024

There was a strange smell in our room. Almost a damp smell with lots of cleaning products trying to cover it up. Every time you entered the room it was very strong.

Excellent value for a large comfy room. Well air-conditioned and modern. The pool area is clean and the place is very modern. About a 5 minute walk from the pier

Stayed in May 2024

All was good

The room was very modern, pool amazing and bed very comfy.

Stayed in May 2024

When showering the water easily got the rest of the bathroom wet, but it’s just a minor inconvenience Not the cheapest hotel around, but acceptable

Amazing beds, bathroom, balcony and views Quite good WiFi Everything felt really brand new and there was no foul smell like many other hotels in Phuket Location is great and secluded from the noisy streets Swimming pool is a plus although on the smaller side Nice and caring staff with extraordinary English

Stayed in April 2024

Clean, comfortable and nicely decorated rooms in a great location! The room was in a perfect location as it was only a short walk to beaches and to the town. The room was very clean and the bed was so so comfy. The owner was also so lovely too and delivered fresh towels and water everyday. The pool was also lovely. Would definitely recommend staying here there’s nothing to dislike!

Stayed in April 2024

The location is so good. Beside everything. It is in an area that is run down but its safe and so close to e everything

Stayed in April 2024

Nothing!

The stay was brilliant. Staff was really helpful, the swimming pool is great and the bedroom quite comfortable. It is in a central location but still totally silent, we couldn't hear anything. Would definitely stay again.

Stayed in April 2024