the very hard mattress and the smell of sewers

location, pool and staff

Stayed in June 2024

The room's floor is always sticky, and there is a lot of sands around. But We can understand that the hotel is so near to the beach, so no choice. And the water for shower is salty, we cannot get used with it. And there is a lot of mosquitoes

The hotel air-con is so cool. And the location is just at the centre of Phi Phi Island. Hotel breakfast is at angkor restaurant. Choices variety a lot. and delicious. And the hotel allow us to check in earlier, is this very kind.

Stayed in May 2024

The beds were very hard not the most comfortable few nights, the breakfast was very basic and didn’t enjoy at all. There could be more sun loungers but there isn’t much lounging space but was okay as we wasn’t there much.

The location was brilliant was just as you get off the harbour, lots of eateries around and on the beach front! The rooms were clean and the pool area was clean! Did the trick for us barely being there.

Stayed in April 2024

The bed was hard, it wasn't so comfortable to sleep on it. Salty water in the shower and sink. The breakfast was average.

The location is great! The pool is really nice. The staff are very nice, and the room is good.

Stayed in April 2024

No steps from the end of the long pool to get out to go to the bar or into the other pool. Shower door sticks and my mum couldn’t get out of 1 day without help to push it open.

Good location, right hear harbour and beach. Staff friendly. Was a mix up with rooms on arrival but they moved us straight away.

Stayed in April 2024

The salt water in the bath. The bed is hard and less comfortable. The dining room is located on the beach with a nice view, but lots of flies on all the food. They could have put fans or closed the dining room. It's really unpleasant to eat when you have to get rid of flies with every bite.

The location is excellent. The exit from the room to the swimming pool.

Stayed in April 2024

Hard beds, salt water shower, smelly AC

Excellent location, shady swimming pool

Stayed in April 2024

Pool access - no stairs to access, to go down you need to jump, to go up, you need to climb. (If I knew that this is the case I wouldn't have ordered pull access rooms) Staff - you need to call and ask for cleaning service, you need to go to the reception to get beach towels (and to rtirn them).. feels like a bit of a lazy staff! Water - salty water to shower with Hooks - If I would rate the hotel the same as the numbers of hooks, the rate would be 1! Nowhere to hang anything, not even a hand towel Curtains - only dark curtains, would be great if had two layers of curtains. Humid - since it is very humid the floor is wet at the morning and at night (I don't really know if there's anything the hotel can do to prevent that) Bottom line - the location, the pools and the beach are great, its not worth paying this price but the others are either worse than that or pricey, hence the hotel knows you will be there no matter its score and they don't need to invest anything more than what they already doing

Location - 2 min walk from the harbor, located on the beach has exit from the pool area directly to the beach. Pools - two pools, one long pool- 1.3m depth, another one 1.7m depth pool with kids pool and (non working) jacuzzi Spacious room good breakfast - variety, vegetables and fruits, Thai food, an omelette station.

Stayed in April 2024

Salt water showers (they are hot but not clean water).

Great location. Good breakfast location right in the beach.

Stayed in March 2024

The rock hard beds, No vibe at main pool needs some music. Maintenance needs to be done to this hotel needs a good paint. Little things would make s huge change. The room pool is amazing but big pool very hot. The pool bar have no idea how to attract people or serve people.

The staff were amazing, we enjoyed our pool access room. Breakfast was okay would love some bacon The cleaning lady was amazing .

Stayed in April 2024

Bed is very hard and uncomfortable. Room wasn’t particularly clean - lots of dust! So many mosquito’s - after our stay we had lots of bites.

Location was great! Loved the swim up pool. Staff were extremely accommodating and helpful on arrival.

Stayed in March 2024

The pool Acces room I liked The only good thing in the hotel is the pool access room Dirty Beach Dirty chairs at pool

Stayed in March 2024

The cleaning The salty water in the tabs and showers. It’s quite annoying

Great location. The pool outside the room and the view to the see Breakfast was ok. A lot of vegetables and warm dishes. The coffee is not good.

Stayed in March 2024

Hotel is a little old. Bed mattress is too hard

Great location. Decent breakfast. Pool side rooms are a nice touch.

Stayed in March 2024

Well, we did go to reception at 1am to say we can't sleep in our bed as it was too hard. We have stayed in many hotels in Thailand, and I know a lot of people complain about the beds being too hard. Normally, I don't. However, these beds are very hard. They were helpful and put two bed toppers over the mattress. This made the beds a lot more comfortable. If you're Western, we like softer beds. Asians like hard beds. If you prefer soft beds, definitely ask for bed toppers. Our friends did the same. They have plenty of them. I can't complain about anything else as we enjoyed our stay and would stay again.

We stayed at quite a few hotels in Kho Phi Phi from cheap to expensive. The pool access is amazing and makes you feel like you're stepping into paradise. The water is clean and the staff are very helpful. The location is great, being just off the ferry. Kho phi phi can be very noisy. However, this hotel was well placed, being just off the noisy bars. Breakfast was also great. I highly recommend using Kao for long tale boat trips. Used him twice and he is located just infront on the hotel on the beach. Boat number 1. Humble nice guy that will look after you well. Rooms are very clean, modern and have good space. The ground floor rooms all open onto the pools. One side gets morning sun and the other afternoon sun. They are all great.

Stayed in March 2024

Nothing

Hotel cats!😻

Stayed in February 2024

Bathroom needs update Poor breakfast aimed all Asian I mean I would at least expect granula

Location and friendly Nice room balcony

Stayed in February 2024

Bed was a little hard, breakfast not a great selection and gym was unusable as had no AC.

Loved the location, pool and room.

Stayed in February 2024

Feel the room could have been cleaner. The floor made my feet dirty on the first night. The hotel overall was a little tired. Location was 4 star but i would of rate this more of a 3/4 star

Great location, lovely attentive staff and made us feel special dressing our room for our celebrations

Stayed in February 2024

Beds were not the softest but not a huge deal breaker. Maybe a little expensive for fhe lack of comfort.

Location was amazing! Pool side villa was great also.

Stayed in February 2024

could do with ventilation

very good but aircon made it very damp in room.

Stayed in February 2024

Nothing not like, it was sound.

The pool overlooking the sea was nice and it’s also a great location

Stayed in February 2024

No clotheshorse for wet swimwear or towels. It was not possible to book pool access room so we had to stay in the 2nd floor.

On the nice beach, nice pool, breakfast was super, great selection and sea view, spacious room with the balcony. Nice stuff. Few steps from the harbour.

Stayed in February 2024

The cost was higher than warranted. The bed were very hard but the hotel did provide mattress toppers when requested and this helped

The staff, the room’s location size and convenience

Stayed in January 2024