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Reviews of Phi Phi Harbour View Hotel-SHA Extra Plus 4 stars

58/1 moo.7 T.Aonang, Muang, Krabi, 81210 Phi Phi Don, Thailand

#63 of 128 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 511 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.6

  • Location

    9.4

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 2 September 2024

    6.0
    Sorry- but this resort isn’t worth the money that they are charging
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Old hotel Very basic And mold, mold, mold everywhere!!!! We took a room with access to the pool - and we simply suffered at the level that all the clothes, even those left in the suitcases, were damp and wet - and the mold didn't let us sleep and caused endless coughing.

    The location is perfect The staff is amazing From the out side the resort look wow.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    6.0
    Wouldn't go back but can't really complain.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was like something from the 80s. Everything worked OK and it was clean and tidy but it was very dated. The pool bar was never open during our stay.

    The location was brilliant. Very close to the pier and on the opposite side you had a beautiful view of the bay from the pool. The beach side has good bars a stroll away.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    Nice hotel and Good location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Clean and friendly staffs

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Very good, would recommend
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    We just wished the pool stayed open later.

    We liked that the nightlife was not too far from the hotel. We liked the concierge helping us book different activities

    Stayed in July 2024

  • Reviewed: 23 July 2024

    7.0
    Great location, super friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No slippers, no dressing gowns, no soap bars, only enough toiletries for two persons despite booking a room for three, area can be a little noisy at night time with music and some partying which is to be expected in most areas of ko phi phi.

    Breakfast provided a wide choice of items with friendly staff on hand.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    It was a brief stay and met all requirements.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Location was excellent, very central. Its a little tired, but no different from all the places on Phi Phi. The staff were so lovely and helpful. We would stay here again.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    7.0
    Great location, helpful staff, unnecessary pool limitations.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    The pool is the main feature of the property, yet it closed at 7 PM. We literally got this hotel because of the room’s direct pool access, but because it closed at 7, we were unable to use it. Why limit the hotel’s feature like that? It sure would have been nice to retake a dip after a day of touring the area.

    Location was great. Also, the concierge was very helpful and friendly.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Loved our phi phi stay very restful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Hotel is a little run down but if it’s more about location then this is the hotel and a great price too

    Location is amazing we booked swim up pool rooms definitely worth doing as not much more to pay. Access to beach and water sports straight from pool side onto beach which was perfect.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    the very hard mattress and the smell of sewers

    location, pool and staff

    Stayed in June 2024

  • Reviewed: 1 June 2024

    6.0
    Great location. staffs good.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    The room's floor is always sticky, and there is a lot of sands around. But We can understand that the hotel is so near to the beach, so no choice. And the water for shower is salty, we cannot get used with it. And there is a lot of mosquitoes

    The hotel air-con is so cool. And the location is just at the centre of Phi Phi Island. Hotel breakfast is at angkor restaurant. Choices variety a lot. and delicious. And the hotel allow us to check in earlier, is this very kind.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Average stay!
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very hard not the most comfortable few nights, the breakfast was very basic and didn’t enjoy at all. There could be more sun loungers but there isn’t much lounging space but was okay as we wasn’t there much.

    The location was brilliant was just as you get off the harbour, lots of eateries around and on the beach front! The rooms were clean and the pool area was clean! Did the trick for us barely being there.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    It was a really nice experience, but the facilities needed to be improved
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    The bed was hard, it wasn't so comfortable to sleep on it. Salty water in the shower and sink. The breakfast was average.

    The location is great! The pool is really nice. The staff are very nice, and the room is good.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Friendly, relaxed hotel near the beachfront and harbour.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    No steps from the end of the long pool to get out to go to the bar or into the other pool. Shower door sticks and my mum couldn’t get out of 1 day without help to push it open.

    Good location, right hear harbour and beach. Staff friendly. Was a mix up with rooms on arrival but they moved us straight away.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Triple Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    The salt water in the bath. The bed is hard and less comfortable. The dining room is located on the beach with a nice view, but lots of flies on all the food. They could have put fans or closed the dining room. It's really unpleasant to eat when you have to get rid of flies with every bite.

    The location is excellent. The exit from the room to the swimming pool.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Excellent location, lovely staff. Nice cool swimming g pool.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Hard beds, salt water shower, smelly AC

    Excellent location, shady swimming pool

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    No matter what I will write, you will book it..
    • Leisure trip
    • Group
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Pool access - no stairs to access, to go down you need to jump, to go up, you need to climb. (If I knew that this is the case I wouldn't have ordered pull access rooms) Staff - you need to call and ask for cleaning service, you need to go to the reception to get beach towels (and to rtirn them).. feels like a bit of a lazy staff! Water - salty water to shower with Hooks - If I would rate the hotel the same as the numbers of hooks, the rate would be 1! Nowhere to hang anything, not even a hand towel Curtains - only dark curtains, would be great if had two layers of curtains. Humid - since it is very humid the floor is wet at the morning and at night (I don't really know if there's anything the hotel can do to prevent that) Bottom line - the location, the pools and the beach are great, its not worth paying this price but the others are either worse than that or pricey, hence the hotel knows you will be there no matter its score and they don't need to invest anything more than what they already doing

    Location - 2 min walk from the harbor, located on the beach has exit from the pool area directly to the beach. Pools - two pools, one long pool- 1.3m depth, another one 1.7m depth pool with kids pool and (non working) jacuzzi Spacious room good breakfast - variety, vegetables and fruits, Thai food, an omelette station.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Great location and very easy
    • Leisure trip
    • Group
    • Deluxe Triple Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Salt water showers (they are hot but not clean water).

    Great location. Good breakfast location right in the beach.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    6.0
    Could be amazing with some TlC
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 8 nights
    • Submitted via mobile

    The rock hard beds, No vibe at main pool needs some music. Maintenance needs to be done to this hotel needs a good paint. Little things would make s huge change. The room pool is amazing but big pool very hot. The pool bar have no idea how to attract people or serve people.

    The staff were amazing, we enjoyed our pool access room. Breakfast was okay would love some bacon The cleaning lady was amazing .

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Bed is very hard and uncomfortable. Room wasn’t particularly clean - lots of dust! So many mosquito’s - after our stay we had lots of bites.

    Location was great! Loved the swim up pool. Staff were extremely accommodating and helpful on arrival.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    6.0
    Central
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    The pool Acces room I liked The only good thing in the hotel is the pool access room Dirty Beach Dirty chairs at pool

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Good enough. But not for more then 2 nights or for who is looking for luxury
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    The cleaning The salty water in the tabs and showers. It’s quite annoying

    Great location. The pool outside the room and the view to the see Breakfast was ok. A lot of vegetables and warm dishes. The coffee is not good.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is a little old. Bed mattress is too hard

    Great location. Decent breakfast. Pool side rooms are a nice touch.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Triple Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Well, we did go to reception at 1am to say we can't sleep in our bed as it was too hard. We have stayed in many hotels in Thailand, and I know a lot of people complain about the beds being too hard. Normally, I don't. However, these beds are very hard. They were helpful and put two bed toppers over the mattress. This made the beds a lot more comfortable. If you're Western, we like softer beds. Asians like hard beds. If you prefer soft beds, definitely ask for bed toppers. Our friends did the same. They have plenty of them. I can't complain about anything else as we enjoyed our stay and would stay again.

    We stayed at quite a few hotels in Kho Phi Phi from cheap to expensive. The pool access is amazing and makes you feel like you're stepping into paradise. The water is clean and the staff are very helpful. The location is great, being just off the ferry. Kho phi phi can be very noisy. However, this hotel was well placed, being just off the noisy bars. Breakfast was also great. I highly recommend using Kao for long tale boat trips. Used him twice and he is located just infront on the hotel on the beach. Boat number 1. Humble nice guy that will look after you well. Rooms are very clean, modern and have good space. The ground floor rooms all open onto the pools. One side gets morning sun and the other afternoon sun. They are all great.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Outstanding
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Hotel cats!😻

    Stayed in February 2024

Showing 1 – 25

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