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Reviews of New Heaven Dive Resort

48 Moo 3, Chalok Baan Kao, Koh Tao, Chalok Baan Kao, 84360 Koh Tao, Thailand

#90 of 144 hotels in Koh Tao

Guests' Choice

Review score

Based on 105 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 17 June 2024

    8.0
    Request the rooms on the beach unless you want to walk 300m uphill to get to your room each day
    • Leisure trip
    • People with friends
    • Standard Double Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    our room was at the very top of the hill behind the hostel, which is not what was shown in the pictures. we expected to stay beachfront but got there and had to carry our 16kg backpacks up the hill. the fan in the room was not strong and so we did not sleep well in the heat.

    the location was lovely. right off the touristy spots but still busy enough to be fun. shark bay only a short walk away. we enjoyed the pool/beach area and local restaurants too.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very relaxing stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not the most central to the nightlife and main beach. Reception isn’t open after 5pm which was a little inconvenient at times.

    Such a nice and comfortable room to stay in, felt very relaxed. Nice touch that there is a lovely pool you can access too! Great facilities.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    Very nice staff and a awesome diving school

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Amazing place to stay. Located right at the beach and is near to other beaches and bays. They provide a taxi service or bike rental. The restaurant they have is delicious. It's great to have your meal right at the beach. The staff was really helpful and so friendly and open. They tell you everything you need to know about the island and where to go. I highly recommend the diving experience. Despite that my girlfriend is not a good swimmer and it was her first dive, but our dive instructor did his job so well. I would definitely dive here again.

    Stayed in May 2024

  • Reviewed: 9 March 2024

    8.0
    Very nice place and good reataurant with excelent cocktails, but to busy uf you are looking for a quiet stay
    • Leisure trip
    • Group
    • Superior Twin Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Very close to main busy road (main island road runs between the rooms and the restaurant/beach area) with lots of street noise. Not enough places to sit by the beach or the pool as the restaurant is very busy with walk in guests

    The people working there, the restaurant, cocktails, live music some evenings, nice beach when the tide is high.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The stairs to reach to the rooms are not what I expected. Very uncomfortable for a long stay

    Was clean and the location was ok.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Would have been nice with a refrigerator on the room. A little bit hot with only a fan.

    Very friendly and helpful staff. The hotel offered a lot of fun activities like diving and yoga! Walking distance to shark bay and freedom beach which was nice.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Nice, but to busied for me
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 11 nights
    • Submitted via mobile

    Since the rooms are directly above the public and highly frequented restaurant with pool to noisy and crowded for me, music is running from 9 to 9, but I have to admit it was a very tasteful choice of international lounge music :-)

    Nice resort direct on the beach, good restaurant and bar, rooms with seaview, very good cleaning service

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    Nice place and nice room.

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing 😊

    The staff were all very friendly and helpful. Location was amazing and the restaurant /bar attached to the dive school was very nice and comfortable. We did our open diving certification while there and it was great! We had Dia as our instructor and she was amazing! Highly recommend!

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Great!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The wifi could have been better, and I’d suggest a little cabinet to unpack our stuff.

    Beautiful room with ocean view, great aircon, has a mini fridge, there was hot water in the shower. Really close to John-Suwan viewpoint.

    Stayed in January 2024

  • Reviewed: 7 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 4 nights
    • Submitted via mobile

    Beware of the stairs 😄 lots of stairs up to the room

    The room was clean and comfortable, it had a nice little balcony. The staff were very friendly and welcoming. We were able to use the pool at restaurant. The location was great and right on the beach.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Great dive school and hostel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 6 nights
    • Submitted via mobile

    Brilliant dive staff, the whole place was super clean and great vibes. The beach was gorgeous and the restaurant was lovely. Rooms are spacious and have great balconies.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Family with young children
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    It would be nice if the rooms would have air conditioner instead of fan.

    Amazing location and vibe. Very good for diving training. The staff are super nice.

    Stayed in October 2023

  • Reviewed: 6 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing staff! All so friendly and helpful. Food was amazing too!

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    Our room was the very last room at the top of what felt like 100’s of steps which was tough with two big suitcases! And also the no air con made for some nights with little sleep. Felt for the price could have had air con included.

    Really loved being able to use the pool, such a nice setting we used it every day and loved the chill area of the cafe! Room was very nice just way too hot without air on - a fan is not enough in this heat! Lovely staff, would stay again just with air con next time!!

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Peaceful, comfortable, fantastic beachside cafe and pool
    • Leisure trip
    • Group
    • Superior Twin Room with Sea View
    • Stayed 3 nights

    While the beech is fantastic to look at it is no good for swimming / snorkling as it is so shallow. The next bay along is great for snorkling (for a small fee) so not much of a problem.

    What a lovely location - fantastic to have access to the sunbeds, swimming pool, and cafe. Just a short moped ride from the main town. Nice places to eat all around.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    I had a lovely stay
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The front office closes a bit early so you can’t access free water at night

    This is well located, the staff is really nice and helpful. The property have a lot a activites, and a good restaurant nearby.

    Stayed in May 2023

  • Reviewed: 26 May 2023

    8.0
    beautiful stay! the staff were so amazing and friendly, especially the girl on the front desk! the cafe and pool was stu
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 4 nights
    • Submitted via mobile

    no aircon just a fan, a lot of steps up

    the room was clean and the balcony was great!

    Stayed in May 2023

  • Reviewed: 27 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a loud fan, which was not that nice at night + it felt warm during the night with the fan on. Poor wifi connection at times.

    Balcony. Location close to the beach; nice bar/restaurant with a great view and a nice pool. With a motorbike 5min to the pier and different viewpoints. Super friendly staff Free drinking water at reception

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Really good value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Just missing a closet in the room

    Stayed in March 2023

  • Reviewed: 10 April 2023

    9.0
    great
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    The hilltop rooms had a lot of stairs but fine if you are fit and healthy

    We had a room with just a fan (no aircon) and it was too warm (we are from NZ) however the staff happily moved us to a room with aircon and payed the difference (staff very accommodating). Staff were very friendly and offered a lot of suggestions on where to go and what to do. The pool was very clean and a lovely view.

    Stayed in April 2023

  • Reviewed: 25 March 2023

    7.0
    Lovely location!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The room was quite small for travellers, limited space to put anything. The internet was not good in the rooms and the noise from the downstairs cafe was loud throughout the day, but did always end by 10pm.

    Good location right on the beach, bed was comfy and bathroom was good. Good price.

    Stayed in January 2023

  • Reviewed: 17 March 2023

    9.0
    Overall nice! And cheap!
    • Leisure trip
    • Couple
    • Standard Double Room with Fan
    • Stayed 5 nights
    • Submitted via mobile

    A lot of stairs to access the room, kind of small room, the whole bathroom got wet when showering

    friendly staff, close to nice beaches, the food was good. Good value for the money

    Stayed in February 2023

Showing 1 – 25

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