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Reviews of Centerpoint Koh Phangan New 2 stars

26/6 Moo 1 Talad Thongsala Koh Phangan, Surat Thani, 84280 Thongsala, Thailand

#45 of 49 hotels in Thongsala

Guests' Choice

Review score

Based on 78 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    7.6

  • Value for money

    6.8

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Showing 1 – 25

  • Reviewed: 27 April 2024

    7.0
    Kind of a disappointing experience
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I am trying to give a not-that-negative rating because it looks like the place has new owners. The temperature of the room was not good! They don't have air conditioning system only fans. We had only 1 bathroom for 9 beds, it was not easy to have access to the bathroom and the whole time it was full of water (even the toilet) because it was busy. They don't provide lockers. They do have some boxes with lockers but they don't have the keys! I have to say that they tried to find keys in order to support me but they didn't find any. The next time I will try to avoid it except if I see improvements!

    The place is close to the pier. It looks like a place full of activities, since they have a Cafe, Brunch, Playroom etc. You can also rent a moto from there.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    It's an alright place with a great location and lovely staff
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The air-conditioning wasn't great and the room was quite hot during the day. would have preferred to have curtains around the bed in the dorm room.

    It's in a great location near the doc

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Potential and Vision, but Room for Improvement
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The rooms, bedsheets, and bathroom were not clean, and the bedding needs replacement. The staff, both at reception and in the restaurant, do not speak English. There was a miscommunication about the check-in time, resulting in a 90-minute delay. To improve, Centerpoint could hire English-fluent staff or provide training on how to use translation apps. Offering compensation, such as a coffee or water in the nearby restaurant, when mistakes occur, like the delayed check-in. In general to offer better communication. And, aligning Instagram announcements with the staff and guests. I also missed having that free coffee :/

    I stayed at Centerpoint for 4 nights because I was drawn to the project's idea and vision, believing it has great potential. The courtyard features a projector for movies, music, and various rooms for activities like massage, yoga, and dance, which I discovered through Instagram. I appreciated the supportive communication I had through Booking.com chat, I asume with someone from the team. The staff at Centerpoint are sweet, and they try their best to make things good.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Chairs were broken. Staff was cold and unprofessional

    Clean

    Stayed in March 2024

  • Reviewed: 10 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I really liked the place, staff and the location. Only the flush from the toilet didn't work, but I'm sure that was an easy fix after my check-out. Quite pricey tho for Thailand...

    Stayed in December 2023

  • Reviewed: 1 December 2023

    6.0
    Is cheap, feels cheap.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It felt so informal, none of the staff were helpful, no signs for toilets, no one knew were to check in. Just felt odd. Toilets were really dirty and unpleasant.

    Bed was comfy

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Easy to walk from the pier.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Only one toilet/shower room.

    5 minutes walk to the property from the pier. Manager was friendly and efficient and booked me in straight away. Even offered to carry my rucksack to the dormitory and showed me around. The air-con was good and the bed comfortable and I slept well for the night I stayed there. Wi-Fi was strong and there was a balcony where you could sit outside and enjoy a cold beer. Locker provided, small day pack size. Towel also.

    Stayed in October 2023

  • Reviewed: 22 March 2023

    8.0
    Great place walking distance from the ferry
    • Leisure trip
    • Couple
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    We arrived late with the ferry and looked for a place close by. This was perfect. Was 10min walk, spacious rooms, clean, quiet, good airconditioner, lots of cupboards to put things. The place looks like it is undergoing renovation, the room looked good, mattrass good. No noises in the evening and no smells as i read in other comments.

    Stayed in March 2023

  • Reviewed: 11 January 2023

    7.0
    so so
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    it’s still under construction and a little sketchy on the outside definitely not worth the money

    location

    Stayed in January 2023

  • Reviewed: 24 April 2024

    1.0
    Disgusting. Never again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely dirty, not for people with allergies or bad after covid lungs, forgot something and staff does not reply, probably stolen and who cares on that now pretty disgusting island. KPG was nice years ago, now it’s just overpriced and packed with alcoholics, weed smoking people, greed and disrespect. But there are places for everyone. Enjoy!

    Location.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    5.0
    Ok for few night
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The very loud old fashioned AC unit and the broken toliet

    Was close to the pier and local shops

    Stayed in March 2024

  • Reviewed: 27 February 2024

    1.0
    I won’t go back
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It was extremely dirty, the toilet was filthy

    People were kind, location was good

    Stayed in February 2024

  • Reviewed: 14 February 2024

    2.0
    Not worth the money. Worst beds ever.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night

    For the price, it was horrible. Other places for less money has 4 people sharing one room with way nicer beds. This room had 10 people to a room on the cheapest bunk beds known to man. I had a top bunk that felt as though I was sleeping on a plank 6 feet in the air. There is no common room that is indoors (with A/C), just a bunch of tables scattered around the outdoor halls.

    The staff was nice. The location was good.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    1.0
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 January 2024

    10
    I enjoyed my stay because the place is more community orientated, the hotel has great potential for
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They should get a good coffee machine instead of filtered coffee.

    I liked the community atmosphere and friendly volunteers.

    Stayed in January 2024

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice greeting with welcome drink, they rent motorbikes, have game rooms etc. Fridge, free water...

    Stayed in October 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Big room , light and clear.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly and helpful

    Stayed in October 2023

  • Reviewed: 21 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great stay, i had everything I needed and location was perfect. Also cheers to the friendly stuff!

    Stayed in September 2023

  • Reviewed: 11 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night

    Staff is not the nicest. I wouldn't recommend going there as a female solo traveler, I didn't feel very welcomed or comfortable staying there.

    Location near the pier is convenient. The restaurant cook was lovely.

    Stayed in August 2023

  • Reviewed: 29 June 2023

    4.0
    Cheap, but definitely not cheap enough
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    At first a red flag: On Maps it has a suspicious large amount of similar good reviews without any criticism. I even saw a review with a stock picture rating the restaurant haha. Check in was weird no introduction to the place at all. Not exactly welcoming and never saw any staff again. Bathroom/shower not clean. No curtains around the dormbeds. Bathroom was filthy and gets flooded if you shower. Loud bassy music in the inner courtyard until midnight. Thin walls/windows so you hear music, road or people chattering. No useable lockers. Rooms itself also have no locks, everything is open. Ants in the room. No free water and also no outside food or drinks allowed at the whole property!? Only good if you arive late or leave early and don't want to hassle with taxis or scooter rental to get to another place

    Good thing here is the location and some facilities like TV or ping pong table. It's walkable 5-10min from the ferry and with bars and nightmarket around the corner. AC is working fine.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurent was amazing and every thing was great … there is game room , table game and clean restaurent with delicious food . I rent a scooter also and the price was good .. Thanks Centerpoint 🙏

    Stayed in June 2023

  • Reviewed: 31 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are fantastic I would even go as far as to say moderately attractive, 10/10

    Stayed in May 2023

  • Reviewed: 9 March 2023

    1.0
    Dont stay here.
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2023

Showing 1 – 25

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