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Reviews of Centerpoint Koh Phangan New 2 stars

26/6 Moo 1 Talad Thongsala Koh Phangan, Surat Thani, 84280 Thongsala, Thailand

#45 of 51 hotels in Thongsala

Guests' Choice

Review score

Based on 89 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    6.9

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Showing 1 – 25

  • Reviewed: 17 September 2024

    8.0
    Very pleased
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only negative was the blankets were fleece material, so could be hot if in height of summer, but fine for us with a/c on.

    No idea why this place has such a low score. Rooms were huge (booked a twin room). Netflix smart tv, mini fridge, places to hang clothes and put shoes. Great shower and facilities. Beds were comfortable. Had pool table and ping pong if you fancied it. Checked in an hour early as room was ready. 5 minute walk from pier.

    Stayed in September 2024

  • Reviewed: 16 August 2024

    8.0
    Comfortable, convenient- needs a bit of sharpening up, but if you get a good deal it’s worth it.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a little bit on the shabby side- need a lick of paint and a bit of a clean up.

    Location is great- convenient for the town, market, pier etc.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    8.0
    Very good
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Aircon a little noisy in my particular room, but a fan is also provided. No complaints at this price point.

    Walkable location in the town. Near the ferry, and the best food court. Super last minute deals too.

    Stayed in July 2024

  • Reviewed: 27 April 2024

    7.0
    Kind of a disappointing experience
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I am trying to give a not-that-negative rating because it looks like the place has new owners. The temperature of the room was not good! They don't have air conditioning system only fans. We had only 1 bathroom for 9 beds, it was not easy to have access to the bathroom and the whole time it was full of water (even the toilet) because it was busy. They don't provide lockers. They do have some boxes with lockers but they don't have the keys! I have to say that they tried to find keys in order to support me but they didn't find any. The next time I will try to avoid it except if I see improvements!

    The place is close to the pier. It looks like a place full of activities, since they have a Cafe, Brunch, Playroom etc. You can also rent a moto from there.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    It's an alright place with a great location and lovely staff
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The air-conditioning wasn't great and the room was quite hot during the day. would have preferred to have curtains around the bed in the dorm room.

    It's in a great location near the doc

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Potential and Vision, but Room for Improvement
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The rooms, bedsheets, and bathroom were not clean, and the bedding needs replacement. The staff, both at reception and in the restaurant, do not speak English. There was a miscommunication about the check-in time, resulting in a 90-minute delay. To improve, Centerpoint could hire English-fluent staff or provide training on how to use translation apps. Offering compensation, such as a coffee or water in the nearby restaurant, when mistakes occur, like the delayed check-in. In general to offer better communication. And, aligning Instagram announcements with the staff and guests. I also missed having that free coffee :/

    I stayed at Centerpoint for 4 nights because I was drawn to the project's idea and vision, believing it has great potential. The courtyard features a projector for movies, music, and various rooms for activities like massage, yoga, and dance, which I discovered through Instagram. I appreciated the supportive communication I had through Booking.com chat, I asume with someone from the team. The staff at Centerpoint are sweet, and they try their best to make things good.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Chairs were broken. Staff was cold and unprofessional

    Clean

    Stayed in March 2024

  • Reviewed: 10 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I really liked the place, staff and the location. Only the flush from the toilet didn't work, but I'm sure that was an easy fix after my check-out. Quite pricey tho for Thailand...

    Stayed in December 2023

  • Reviewed: 1 December 2023

    6.0
    Is cheap, feels cheap.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It felt so informal, none of the staff were helpful, no signs for toilets, no one knew were to check in. Just felt odd. Toilets were really dirty and unpleasant.

    Bed was comfy

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Easy to walk from the pier.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Only one toilet/shower room.

    5 minutes walk to the property from the pier. Manager was friendly and efficient and booked me in straight away. Even offered to carry my rucksack to the dormitory and showed me around. The air-con was good and the bed comfortable and I slept well for the night I stayed there. Wi-Fi was strong and there was a balcony where you could sit outside and enjoy a cold beer. Locker provided, small day pack size. Towel also.

    Stayed in October 2023

  • Reviewed: 22 March 2023

    8.0
    Great place walking distance from the ferry
    • Leisure trip
    • Couple
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    We arrived late with the ferry and looked for a place close by. This was perfect. Was 10min walk, spacious rooms, clean, quiet, good airconditioner, lots of cupboards to put things. The place looks like it is undergoing renovation, the room looked good, mattrass good. No noises in the evening and no smells as i read in other comments.

    Stayed in March 2023

  • Reviewed: 11 January 2023

    7.0
    so so
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    it’s still under construction and a little sketchy on the outside definitely not worth the money

    location

    Stayed in January 2023

  • Reviewed: 11 October 2024

    4.0
    Never again.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    The room was dirty and the bathroom had a very bad smell (i still cant place the smell, but it did not smell good). The toilet inside was also not very clean. No window in bathroom. The kettle was absolutely disgusting - I was shocked and almost got sick when i opened it... Dirty brown water with insects in it. Shower next to toilet - so everything gets wet. No view from the room, you look onto the reception roof. No TV. WIFI was very poor. Big gap under door. Stained sheets, plaster bagworms on all the walls! Small ant invasion under the desk and + by the kettle. I put my hair-straightener on the drawer, and next morning it was infested with little ants - which was extremely strange. Definitely not value for money. Please note that this place is not locally owned.

    Not much that i can say I liked about this place, so let me think... Room space was good, a place to hang your clothes, bed was comfortable but pillows not so much. There was a desk for me to do some work at. You could open the 2x windows, no mosquitoes. Hairdryer, shampoo, soap, cutlery, cups, plates, drinking water, instant coffee, mini fridge - with chocolate, etc. at an extra cost (but i didnt use those), also towels and toilet paper supplied. Aircon and fan, big moveable mirror and big mirror in bathroom. Power Sockets by the bed (behind the pillow though). Bedside table. Shower water pressure was good, removable showerhead, adjustable temperature setting. 24hour access. And the receptionist helped carry luggage to room - as there are stairs only. Early check-in was possible without an extra charge. They offer bike rental - but I have not read good reviews, so I rented somewhere else.

    Stayed in October 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything:) especially: super comfy and the smell was amazing

    Stayed in August 2024

  • Reviewed: 7 August 2024

    1.0
    Ich vermute Betrug!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    danger!! I booked there and couldn't check in because Google Maps couldn't find the booked accommodation. I contacted the accommodation several times and asked for the exact location (several times!!!) There was no response from the accommodation. In the end I couldn't check in and didn't get my money back from booking (voucher). achtung!! ich habe dort gebucht und konnte nicht einchecken, da die google maps die gebuchte unterkunft nicht finden konnte. habe die Unterkunft mehrmals kontaktiert und um die genauen standort gebeten (mehrmals!!!) es kam von der unterkunft keine reaktion. ich konnte schlussendlich nicht einchecken und habe von booking auch nicht mein Geld zurückbekommen (Gutschein).

    Stayed in July 2024

  • Reviewed: 24 April 2024

    1.0
    Disgusting. Never again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely dirty, not for people with allergies or bad after covid lungs, forgot something and staff does not reply, probably stolen and who cares on that now pretty disgusting island. KPG was nice years ago, now it’s just overpriced and packed with alcoholics, weed smoking people, greed and disrespect. But there are places for everyone. Enjoy!

    Location.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    5.0
    Ok for few night
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The very loud old fashioned AC unit and the broken toliet

    Was close to the pier and local shops

    Stayed in March 2024

  • Reviewed: 27 February 2024

    1.0
    I won’t go back
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It was extremely dirty, the toilet was filthy

    People were kind, location was good

    Stayed in February 2024

  • Reviewed: 14 February 2024

    2.0
    Not worth the money. Worst beds ever.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night

    For the price, it was horrible. Other places for less money has 4 people sharing one room with way nicer beds. This room had 10 people to a room on the cheapest bunk beds known to man. I had a top bunk that felt as though I was sleeping on a plank 6 feet in the air. There is no common room that is indoors (with A/C), just a bunch of tables scattered around the outdoor halls.

    The staff was nice. The location was good.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    1.0
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 January 2024

    10
    I enjoyed my stay because the place is more community orientated, the hotel has great potential for
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They should get a good coffee machine instead of filtered coffee.

    I liked the community atmosphere and friendly volunteers.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Best convenient stay!!
    • Leisure trip
    • People with friends
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    All was good..

    The location and the vibe of the place is amazing. Very close to the best of the restaurants, cafes and Ferry point.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice greeting with welcome drink, they rent motorbikes, have game rooms etc. Fridge, free water...

    Stayed in October 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Big room , light and clear.

    Stayed in November 2023

Showing 1 – 25

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