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  5. Reviews of Napasai, A Belmond Hotel, Koh Samui

Reviews of Napasai, A Belmond Hotel, Koh Samui This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

65/10 Moo 5 Baan Tai , 84330 Mae Nam, Thailand

#5 of 64 hotels in Mae Nam

Guests' Choice

Review Score

Based on 221 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.1

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    The resort is beautiful. There are enough amenities and activities to entertain whilst you are there. The staff are friendly and helpful. They managed to source some mangosteens for us even though they were not yet in season in koh samui.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    10
    Absolutely amazing
    • Leisure trip
    • Family with young children
    • Sea View Villa
    • Stayed 8 nights
    • Submitted from a mobile device

    Absolutely stunning location, amazing staff, and great facilities. Super accommodating staff that have gone above and beyond to cater to our family, including helping me setup a surprise dinner on the beach for my partner and a special meal (lobster) for her bday. On site Restaurants and spa are fantastic! Can’t wait to come back!

    Stayed in June 2024

  • Reviewed: June 17, 2024

    10
    First Class Luxury All the Way
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 6 nights

    Everything for us was perfect. It's worth pointing out that the resort covers quite a wide area and it is on a hillside with some, but not all, villas sitting high above the beach. The walk might not suit everyone. Again, another point that wasn't an issue for us but may be for some, is that the shower was located inside a large stone bath with quite a high step to get into the bath which might not suit some people.

    This place is First Class luxury all the way. We were warmly greeted upon arrival and taken to our beautiful ocean view villa, 30 yards from the shore. The villa was beautiful furnished in a colonial style with ample space and great facilities. The staff were all very attentive and happy to help. The large infinity pool, overlooking the beach, was perfect with plenty of loungers and cabanas around the pool / beach area for all guests. Two restaurants as well as a pool bar dining area were all very good and fairly priced. Breakfast was buffet style and lots to choose from. The resort was spotlessly clean and well staffed. There's plenty of free activities such as Yoga class, paddle board lessons, bicycles, and more. We really were spoiled. It's without doubt the best beach resort that I've stayed in, and looking forward to visiting again sometime. Thank You to all of the wonderful staff. Some other info that may be useful...We arrived by taxi from the airport, booked at the airport and they have set fees for each zone within the island. Taxi price was pretty fair at 800bt, c.£18 for 30 min drive. On returning to the airport we booked via the resort using one of their vehicles. It was a bit more expensive but in a luxury car with refreshments and treats. Napasai is approx 6 or 7 miles from the main resort of Fisherman's village which has lots of really good bars and restaurants (try J's restaurant / lounge on the seafront. It's excellent and great value.) Taxi (via grab app) is approx £8 each way from resort to Fisherman's Village. There are two large beach areas either side of the resort approx 10 mins walk. To the west is Ban Tai beach. The food and drink in the Mimosa beach bar are very good. To the east is Mae Nam and you'll find bars near the beautiful Wat Na Phra Lan temple. There are other bar / restaurants within 10-15mins walk of the resort although we didn't try them.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    9.0
    Book here, you won't regret
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    We had an incident with vegan dish ordered at the pool, something which is a No No go in such a place. It was handled very nicely though.

    Absolutely amazing resort, stunning views and 1st class service

    Stayed in June 2024

  • Reviewed: May 30, 2024

    10
    Perfection
    • Leisure trip
    • Couple
    • Oceanfront Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Complete perfection. The staff is even beyond perfection!! It's an amazing experience to stay in this hotel...

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    We spend a very relaxing and wonderful time at the property
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The property is set in a wonderfully secluded location, with an exclusive beach access to the guests. The views are breathtaking from anywhere from the lobby, Seaview rooms and pool. Food is excellent and staff are very welcoming.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Very nice hotel with incredible view and outstanding staff
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice hotel with nice bungalows and an incredible view. The staff is absolutely outstanding. We have been to several 5 Star hotels during our trip in Thailand. But the staff in this hotel was really doing everything to make our stay unforgettable. The food in the restaurant is delicious, and we have been positively surprised by the pricing. It is very reasonable. The hotel has a nice tennis court, badminton field, table tennis, Billard and all for free. We hope we can visit this nice place once again.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    10
    Absolutely faultless. Incredible hotel with amazing staff!!!
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were incredibly attentive, breakfast was lovely, peaceful and romantic setting, great pool and beach, room was fantastic!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    The oceaonfront residence is the best rooms I’ve stayed in a hotel. By FAR! Worth every penny. Strongly recommended. Als
    • Leisure trip
    • Couple
    • Two Bedroom Oceanfront Pool Residence
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The rooms

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    One of the best hotels we've ever stayed at. Great value for money! Incredible staff.
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 2 nights

    Nothing. Everything was exceptional!

    One of the best hotels we've ever stayed at. Great value for money! Incredible staff.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Outstanding experience
    • Leisure trip
    • Family with young children
    • Sea View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    From check-in to check-out, everything was just perfect. The whole area is fantastically beautiful, the breakfast outstanding and the staff very courteous and friendly. The comfortable beds and the large selection of pillows also deserve special mention. We have been to many places in Thailand in 15 years, but nowhere have we slept as well as here.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    A true gem!
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    This property deserves a rating of 11 out of 10! Everything was fabulous: the villas with super cool bathtubs, the infinity pool, the beach that allowed privacy, water activities, the food!!! Hospitality was also outstanding - I had an unusual request and was treated with empathy and understanding and that really made our holiday special. Many thanks!

    Stayed in March 2024

  • Reviewed: April 11, 2024

    10
    Counting the days to go back.
    • Leisure trip
    • Family with young children
    • Sea View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing.

    Absolutely loved the setting on the water. Each room was a separate cottage and beautifully done. Ours was one row off the water, so there was easy access to the pool, private sandy beach, and restaurant. The breakfast buffet was over the top. We loved the staff and truly hated to leave this very special getaway.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 15 nights

    Our stay at the resort was unforgettable, thanks to the exceptional service that exceeded all our expectations. From the moment we arrived, the staff greeted us with a personal approach that made us feel special and valued. Their attention to detail was impeccable, perfect even in the smallest touches that significantly enhanced our entire experience. The resort’s prime location is unparalleled, set in a picturesque environment that complements its traditional Thai-style villas. These spacious accommodations offered us tranquility and authenticity, with a stunning sea view each morning serving as a daily highlight. Dining was a culinary adventure, featuring haute Thai cuisine and fusion cuisine. The Chef Rong and Chef Mauricio skillfully prepared dishes that were not only delicious but also visually stunning, creating an unforgettable dining experience. The range of complementary activities offered was impressive, from morning yoga sessions with the coach Alisa that started our day with serenity, to Muay Thai boxing classes with Chad coach that were both challenging and fun. The private cooking class with Chef Rong were really a standout experience, allowing us to dive deeper into Thai culture and learn how to create traditional dishes under the guidance of a skilled chef. A heartfelt thanks goes to restaurant and bar personnel: Fon, Smile, Kris, Toy, Ae, Gafew, Han, Nu and others; to reception personnel: Esme, Aoy, Pare, Algen, Aom (sending her our best wishes for a smooth transition into motherhood!); and the management team: Ameur, Alla and others, for their unmatched hospitality and responsive service, truly the heart of the resort. Their warm and attentive service made our stay smooth and enjoyable. We left with beautiful memories and a desire to return. For anyone seeking a luxurious, genuine Thai experience, this resort is a true treasure.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Excellent resort for families, a bit quiet in the evening, however.
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 4 nights

    no direct possibilities for jet skis, pretty long drive to other more entertaining locations

    well maintained and quiet resort, excellent bungalows, everything is in walking distance.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    perfect for a vacation in peace and beauty
    • Business trip
    • Couple
    • Sea View Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything was great beautiful surroundings, friendly staff, comfortable villas with sea view

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Perfection!
    • Leisure trip
    • Family with young children
    • Sea View Villa
    • Stayed 3 nights

    The location, the staff, the ease w. which we could reach everything, the food at the pool bar, the helpful & friendly staff, the buggies that took you up to your villa in the scorching heat, the animals, the gym, etc.!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    excellent
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 4 nights

    We think the bycicles were quire uncomfortable and could be upgraded. Also, the prices of the soft drinks are very high: I was charged 250 bath for a Singha soda water, which was even more expensive than a beer.

    We liked the breakfast very much.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Wonderful!!!
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Everything. Attention to detail is on the next level and it’s everything you would expect and beyond. Wonderful ending for our holiday. Incredible breakfast.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Ideal place for your vacation.
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 3 nights

    Nothing.

    This resort has everything you could think of. Quiet, cozy, peaceful and warm.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sea View Villa
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing

    We were very happy with our stay. The atmosphere that the place and staff create is just inspiring. Very nice breakfast and exceptional Thai food buffet in the beach.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Seaweed don’t really let you to swim close to the shore, but can’t really blame the hotel for this. Air conditioning a bit noisy

    Amazing experience throughout all our stay. Staff and hotel really fulfill every expectation and beyond. Garden, beach and rooms are always very clean Food is amazing and the restaurants have a super tasty selection of both Thai and ordinary cuisine. The hotel is in a quiet area of the island, you need to take a taxi to enjoy night life. Credit to the staff for all their attention and help to partecipate to different activities and experiences even outside Loved the crab egg release

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    The most relaxing hotel in Thailand
    • Leisure trip
    • Couple
    • Sea View Villa
    • Stayed 6 nights

    There is absolutely nothing to dislike there.

    The villas are beautiful, very comfortable and give you maximum privacy. I think all of them have the sea view. The hotel is surrounded by beautiful garden with palm trees, birds and butterflies everywhere. The service and stuff at the hotel is exceptional, they don't help, they simply read your mind and make the stay unforgettable. It is the best hotel in Thailand I have been to and I highly recommend for anyone who would like to switch off and relax. The food is excellent, the activities are not tacky like in other resorts (they have free yoga, tennis, Mai Thai classes, bikes and paddle boards to use, Thai cooking classes etc). We had the most relaxing break, thank you Napasai!

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sea View Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was great, just maybe the variation of food at breakfast and beachfront restaurants could be wider.

    This was definitely our best stay through all traveling experiences. If we could rate hotel stuff, their friendliness and kindness, it would be definitely over 10 points. They carried about us every step of the way, prepared little sweets and fresh fruits everyday. The location of the hotel is also heaven. We will definitely visit Napasai again!

    Stayed in March 2024

Showing 1 - 25

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