The property is on an island. Getting to and from this island could be tedious as they have limited boats. If you plan to explore krabi and travel outside the resort a Lot his place should be avoided. The speed boat timings are not flexible and gets over crowded at times creating lots of confusion. Plan well in advance and make reservations for the boat if you plan to stay here.

Super rooms, great interiors and facilities. Good food and cocktails multiple restaurants inside.

Stayed in June 2023

It was a bit crowded at the pool with lots of children. But that is OK if you are a family.

Room was lovely and the view was terrific. Restaurant food was excellent including breakfast.

Stayed in July 2023

The locational of the hotel is exceptional and the rooms were very nice.

Stayed in June 2023

Staff don’t speak English , made a mess of our booking. Indian restaurant chef needs to Change, nothing we can ate was great.

Location and rooms

Stayed in June 2023

Too much walking & climbing ladders to reach the room from receptionist too far, golf transfer car for guest unavailable most of the time, most of staff not speaking English, another issue for boat not available some days if not good weather so you can't go out of resort except by monkey trail 15 minutes walking, staff is not sufficient to help the guest, check in take a lot of time, ask for 2000 thb hold, wifi not working easily

Beach front & beach access, welcome drink

Stayed in July 2023

none

great room and facilities

Stayed in June 2023

menu in restaurant. need some renovations at room, Friday- Sunday activity at bar near beach . kids bed ok but where is duvet for kid;)). tooth brushes

location, nature

Stayed in May 2023

Our flight was late into Krabi and we then were unable to get the boat to the hotel. The hotel did not help us with this issue and insisted we just waited nearly 3 hours for the next one. Instead we had to walk through the ‘monkey trail’ where we encountered snakes and monkeys, not exactly safe. Being in and isolated location really doesn’t help because the ‘pier’ is a jetty that isn’t stable and is actually very dangerous. My expensive shoes were damaged. In conclusion it felt like it was the staff who let it down because they were the ones unwilling to help and were repeatedly lazy

Beautiful views. Great food. fantastic room and amenities. Modern gym. Massages were top tier.

Stayed in May 2023

I was a little surprised guests must take ferry to the resort - but great way to make grand entrance to lovely resort set at the base of huge mountain backdrop.

View from room on the hill side overlooking Krabi bay was dramatic. Buffet breakfast very complete. Front office staff very helpful and patient.

Stayed in May 2023

A little hard to get to from town but manageable

Beautiful hotel and surroundings, food was terrific

Stayed in March 2023

a few things weren’t explained on arrival so we had to bother reception a few times … it was our honeymoon and they thought it was a birthday :( also there was confusion when we left the boat had been booked but not the private transportation to the airport so lucky we had given ourselves a lot of time otherwise we would’ve missed our flight ..

Having a private beach away from the hustle :)

Stayed in April 2023

The location, even though it was great, I also felt trapped sometimes as there was so “easy” way out.

The hotel is placed on a private beach and it’s very pretty and exclusive. However, it makes things quite challenging if you want to arrange outside activities or simply go to the close Ao Nang. The monkey trail would be the “easiest” option but it can be quite tricky especially at night or if it’s raining. Otherwise there’s also the complimentary speed boat transfer but again, it’s not close to Ao Nang and you will need to get a tuktuk or taxi to get there. If you are looking for a stunning resort and just relax for your holiday, this is your place. However, I felt stuck most of the times as there was no easy way out.

Stayed in May 2023

the price for the is a little bit high and many of the food is not HALAL

very nice atmosphere and welcoming staff

Stayed in May 2023

Rooms need to be refurbished. Also Towels . Cleaning also needs to be up to standard.

amazing location, scenic -something out of a magazine . Friendly stuff and an overall good place to relax .

Stayed in April 2023

some sewerage smells

clean beach friendly staff

Stayed in April 2023

Accessibility is a big problem if you are reaching late.. had to hire a Private boat to reach the property as hotel has their own schedule and ends at 11pm. I booked a boat and regretted after sitting in it thinking whether I will make it or not in such crooked boat.

Amazing island and amazing views.

Stayed in April 2023

needs upkeep. my sliding door had a bent strike plate that should have been replaced. light switches have obsolete buttons. lavatory sink and faucet are rudimentary (if they want to be a “Grand” resort). although the rooms are nice and clean they are more likely a 3star and feel overpriced

the food was good.

Stayed in March 2023

A bit difficult to get in to town, the monkey trail is doable but you get very sweaty. The resort is also very spread out so to get from our room to the beach/pool/breakfast it was a sweaty 5 min walk, with lots of stairs.

Fantastic location, stunning views out across the sea. Really attentive staff. All you could want is on site...canoes, stand up paddling, pool, restaurants, spa etc. really really great place

Stayed in March 2023

locatiom

Stayed in April 2023

that there were too many children and on the booking it did say family resort

love the palm trees and that it had a beach front

Stayed in April 2023

Wish they organised kayaking and paddling for guests free of charge and let the guests know about this if it's already an option upon check-in and in the brochure

This place was the highlight of our trip to Thailand. Separated by a short Monkey trail from Ao Nang beach Centara Grand has a unique atmosphere of privacy and class. We loved the beach and the rooms were beautiful, but most of all loved the long tail monkeys on site. Another great aspect of this hotel is proximity to Railay Beach which is a must visit if you are spending a couple of night at Centara. Book a table by the beach on nights when they have a fire show and on other night venture out to Ao Nang for abundance of street food, markets and decent restaurants.

Stayed in April 2023

Beautiful beach but no sun beds and no shade. Everyone packed into the shade of two small trees.

Perfect

Stayed in March 2023

little bit hard to reach your room sometimes

staff were super helpful, plenty of choices at the breakfast buffet great pool

Stayed in April 2023

The hotel has the potential to be stunning but there are a number of things that let it down. 1. There are not enough sunbeds for the guests. In such circumstances it would be sensible to remove towels from beds that had not been occupied for a certain length of time and to buy more beds. 2. The hotel is only accessible by boat (as clearly noted) which means dinner will be at the hotel. The hotel has four restaurants but with two being Japanese and Indian, specialist tastes? then there is a bistro which was fine and the Thai restaurant which was very disappointing. The setting was fine but the food was the worst we had on our seventeen. Our experience confirmed the poor ratings on trip advisor. 3. The hotel is getting tired.

It is a great setting and the room and views were superb. We had booked an premium deluxe ocean view and were upgraded to include a Jacuzzi which had the benefit of giving us a top floor room and great views. Super for lying by the pool and looing out over the sea.

Stayed in March 2023

You need to be aware that getting to this hotel requires a boat, which the hotel operate from a pier in town. It's a great service and works very well but just be aware that you will be using it. The hotel has a floating jetty so if you struggle with walking or have balance issues it's probably not the easiest entrance. That said the staff are excellent and will assist anyone who needs it to get to the beach. Food is good. The sushi was excellent but the beach bar food was a little mediocre.

The Staff were excellent and very helpful. The property is beautiful and the fact that it is in its own private cove makes it really special.

Stayed in March 2023