145/1 Moo 1, Baan Tai, Koh Phangan, 84280 Ban Tai, Thailand
#31 of 54 hotels in Ban Tai
Guests' ChoiceBased on 179 hotel reviews
8.0Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.7
Staff
9.1
Value for money
8.2
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 14, 2023
Torunn
NorwayThe whole place is quite run-down. The mattress in our room was incredibly uncomfortable, as we could feel all the springs sticking into our bones, woke up with aches and pain all over. It was very old, at least 20 years! We complained, and they suggested to put mattresses from the sun bed on top of it (with a plastic cover)! As we were staying for 10 days that was not acceptable. In the end they brought a new mattress. The new mattress was quite hard, but much better that the torture - springs. The bathroom is very old, and the shower head could not be attached to the wall while showering. We complained about this too, and they fixed the holder on the wall. We were happy they could fix these problems, however the standard of the place does not justify the price. While showering there is water all over the floor. They only came to clean the room when we asked them to. There was a blood stain on the bath mat. There were stains on the bed sheets. The closet provided was very dusty, we had to clean it before putting our clothes in it. The floor under the bed was also extremely dusty. The light bulbs were very bright and uncomfortable for the eyes, also in the restaurant in the evening. The restaurant is not a cozy place to sit in the evening due to the building-site lights, and the food is just average. Recommend to go elsewhere to eat, but it is OK for breakfast. There was a fridge in the room which was very noisy. It was empty, but with house rules saying to not put anything into the fridge as it is a minibar! Maybe time to update their house rules... In addition to these problems, I'm sorry to say that the staff were not particularly friendly. In the reception there was water dripping from the ceiling during our entire stay The sunbeds were quite rusty and could do with an upgrade. We did not try the pool, but it looked OK. For us the stay was OK, but we felt like it was not worth the price, as it was quite expensive for Thailand.
Nice location, away from the busy road. Walking distance to restaurants and shops, while being right on the beach. Beach not the best for swimming as very shallow, but good for a dip to cool down and good for kitesurfing. We stayed in a room in the main house, and had a great sea view from our terrace. Nice pool area.
Stayed in March 2023
Reviewed: February 26, 2023
Steven
United Kingdomnothing
everything ,amazing location ,very quite ,perfect in fact
Stayed in February 2023
Reviewed: February 23, 2023
Sharon
ThailandThe Villa was dirty and Old Fashioned the bathroom was unacceptable
Beach was nice good location very outdated bedroom dirty and dusty beds uncomfortable
Stayed in February 2023
Reviewed: February 9, 2023
Gina
United Kingdomthe only issue was the long walk from the main road to the room, it’s not that long but a shuttle service would have made this abit better.
the rooms had very comfy beds, it felt so clean, enough seats for us to relax outside on the balcony area, the food in the restaurant was lovely! the pool was nice and you get a view of the sunset from the pool !
Stayed in February 2023
Reviewed: February 4, 2023
Steven
United Kingdomnothing
everything was perfect and the staff so helpful and friendly. can’t wait to revisit next winter
Stayed in January 2023
Reviewed: February 2, 2023
Greta
United Kingdomall good!
we only stayed for a night but we enjoyed a more secluded location but still in a walking distance to most restaurants & shops. the room was tidy and spacious. the views were incredible.
Stayed in January 2023
Reviewed: January 30, 2023
Zeev
Israelgreat value for money. great location.
Stayed in January 2023
Reviewed: January 29, 2023
Steven
United Kingdomsuch beautiful gardens on the beach and wonderful staff
Stayed in January 2023
Reviewed: January 2, 2023
George
United KingdomThe shower pressure is pretty poor.
Fantastic accommodation. The facilities are incredible and the service even better. Please be aware the water pressure for showers is almost non existent, if this is resolved the place will be perfect.
Stayed in January 2023
Reviewed: December 12, 2022
Jaroslaw
Poland- Flush in the toilet works horribly bad - One of the younger receptionist wasn't very nice - Room service isn't available daily - Toilets weren't cleaned by the room service - Doors weren't closing properly and required a lot of strength to close and open making a lot of noise
+ Work-friendly terrace near the reception with a great view + Little hut with mattresses where you can chill or workout + The older lady from the reception was extremely nice
Stayed in December 2022
Reviewed: November 12, 2022
Lydia
United Kingdommy room wasn’t cleaned once throughout my stay, despite asking. no hand soap in the bathroom. racist figurines opposite reception. a long poorly lit walk to the hotel that feels unsafe if you’re walking alone at night
great location, super friendly staff and the room was a good size
Stayed in November 2022
Reviewed: October 12, 2022
Alexandra
LuxembourgGreat location, nice staff and comfy accomodation for an amazing price. Swimming pool, sea views and on site restaurant were a big plus. Would definitely go back!
Stayed in September 2022
Reviewed: October 11, 2022
Kanchan
IndiaSerenity
Stayed in October 2022
Reviewed: September 3, 2022
Robert
ThailandCheck all rooms before client arrives. Repair taps, flushing toilets and other minor items.
Problems with flushing toilet. Taps of bathtub was rusted and did not work. Lane leading to the hotel was with many potholes with water inside.
Stayed in August 2022
Reviewed: August 25, 2022
Beth
United Kingdomeverything was amazing
staff were really nice and helpful. Rooms were lovely and spacious with hot water. Good location to bars and restaurants. Pool and sunset absolutely stunning!
Stayed in August 2022
Reviewed: August 24, 2022
Jonathan
Italyeverything was great
beautiful place right on the beach. it's a lovely thai style building resort facing the ocean with an infinity pool and even jacuzzi 😍 the people working there were very kind and helpful. i will definitely stay here again on my next visit to phangan
Stayed in August 2022
Reviewed: August 20, 2022
Thialda
Netherlandsno aircon when airco was promised
no airco when airco was promised
Stayed in August 2022
Reviewed: August 18, 2022
Patrycja
PolandWe asked 3 times for cleaning the room, eventually I had to ASK for litter bags and toilet paper. Restaurant is quite poor - we had breakfast, dinner and some shakes, everything was quite expensive and not very tasty. Pool is dirty, sunbeds are old and destroyed. Whole place is rather old and neglected. It’s very bright in the room at night - lights from the pool from one side and lights from corridor from the other side are turned on the whole night, the curtains are very thin so I couldn’t sleep well.
Beautiful sunset view, comfortable bed, rocking chairs at the balcony. Good A/C. Affordable price for the taxi to Full Moon Party.
Stayed in August 2022
Reviewed: July 26, 2022
Daniel
Germanyclean, helpful & friendly staff, restaurant & service very nice
Stayed in July 2022
Reviewed: July 21, 2022
Charlie
South Korea1.Yong girl staff owners daughter Is so unkind and ignore to guest Try not to face her as much as possible You could be hurt But franch staff and mother is so helpful 2. Swmming pool so bad it need to clean i cannot swim in there 3. Breakfast is so expensive
Price
Stayed in July 2022
Reviewed: July 21, 2022
Michela
ItalyBest bungalow ever, clean and cosy. Good position
Stayed in July 2022
Reviewed: July 17, 2022
Caoimhe
Irelandcold shower, quiet area didn’t clean rooms
pool was fab, right on the beach and nice views, food was nice
Stayed in July 2022
Reviewed: June 13, 2022
Jason
United KingdomYou get what you pay for. Spiders and insects in property, tired “shacks” with terrible waist height showers. Laundry service has caused hundreds of pounds damage with huge stains on garments. Pool is cloudy and dirty. Unhelpful staff, dirty blood stains on sheets.
Stayed in June 2022
Reviewed: May 25, 2022
Lauren
United KingdomGorgeous pool area overlooking the beach. Amazing staff who were very attentive and helped with every need. Hotel food was also great - many thanks!
Stayed in May 2022
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