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Reviews of ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus 4 stars

157/1, Moo 7, Phi Phi Don, Krabi, 81000 Phi Phi Don, Thailand

#51 of 131 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 1139 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 13 November 2024

    9.0
    Only one night
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    On a quieter section of beach but very near the action.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    8.0
    Little piece of paradise
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    We really enjoyed it but found the pool area easily over crowded and lacked privacy once another group became boisterous.

    Location and beautiful setting, luxury feel.

    Stayed in November 2024

  • Reviewed: 4 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 4 nights

    The hotel gowns were awful.

    It was a really pretty well sized room. Very lovely and comfortable. Loved the location totally. the staff were very helpful and no language issues as i speak English.

    Stayed in October 2024

  • Reviewed: 15 September 2024

    7.0
    Good location and nice pool
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Small room, small couch at end of bed in silly location, not comfortable, restaurant food wasn't nice

    Big bed, plenty of lights and sockets, good location

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Central place to stay, very confortable.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night

    Water pressure is weak, but i guess it has nothing to do with the hotel.

    The room is quite big, and beds are very confortable.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The AC, when we entered the room, seemed to be lovely and cool, but during the night, the rooms seemed really warm. I don't know if it is where the AC was situated or is it because of the heat from the roof. We were on the second floor, and obviously, the sun was just beating on the roof all day.

    The hotel was lovely and close to all areas on the island.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Big room and comfortable bed.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Good location and amazing personnel
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 8 nights

    There was no hot water except for one day - fortunately not a big deal in the hot weather. The water in the bathroom tastes a bit salty but it is ok so far. What we didn`t like was a pretty big cockroach in our room and a gecko. Also the room looked a bit more fancy on a picture than in a reality and it didn`t have any chair inside nor outside (at the balcony). After all, these were just little issues.

    Amazing personnel, good location, nice pool and great hotel restaurant. I especially want to say thanks to one the waiters Mr. Bus, who always welcomed us in the restaurant and tried his best to make our dining experience enjoyable and memorable. He even remembered my mom`s allergy and provided gluten-free options.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    It does smell like sewer.

    Great location! The pool was lovely and clean. You can tell they are working hard to update the property.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Lovely hotel! Amazing location! Would definitely recommend!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Reception / pool toilets had a really bad smell

    Fantastic location! Lovely pool

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner seemed to keep turning off during the night and hot water was not available

    Location and pool

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Fantastic short break on Phi Phi, hotel ticks all the boxes for what we were looking for.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing of significance to write about, we could have done with an extra pillow each, but as we were staying 2 nights managed.

    Fantastic location, very close to all amenities and pier. Rooms were clean, plenty of loungers by the pool. Staff were friendly, and checked the rooms before we left. Luckily my son had left his iPad so this was returned to us. Would definitely stay here again.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    7.0
    Peaceful environment in a great location with friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The wooden base around the beds is so uncomfortable could almost guarantee everyone hits their shins on these at least once, the actual mattress itself was comfortable. Beach towels were not allowed to leave the property which was annoying as we hadn’t had to buy our own towels anywhere else in Thailand. Also strong sewerage smell from the toilets and sink but was easily fixed by closing bathroom door

    Excellent location, so glad we stayed in this area, amazing soundproofing in the rooms couldn’t hear a thing despite the hotel being in town. Nice pool and cocktails, facilities were all well kept

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Pool closing early at 8.00pm.

    Great location, clean rooms. Friendly staff.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Nice and confortable
    • Leisure trip
    • Couple
    • Deluxe Villa with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Very weak wi fi signal

    Breakfast and swimming pool

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    It was nice enough had everything you needed

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Happy wife happy life
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Our niece stayed in this room which they said was excellent

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Excellent stay
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    They upgraded our room which had a jacuzzi upstairs.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    My husband stubbed his big toe causing skin to come off and the staff immediately did a great job of first aid. We were very impressed how efficient the staff was helping us with his injury.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    The location was perfect, room was beautiful, staff was friendly.
    • Leisure trip
    • Couple
    • Deluxe Villa with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    -breakfast was basic, some fruit, some warm dishes. Not very tasty. -we ate dinner at the restaurant from the hotel, i payed with 2 x 1000bath, 1 minute later the waitress came back with 1x 1000bath and 1x 100bath. She told me that I didn’t gave enough money… they try it everywhere. Be careful. -the jacuzzi was not comfortabel, and took 1hr to be half full. -the airco was very noisy, and didnt work very well, because the room was to big. Something very strange: 2 papers with prices for everything that was located inside the room, even a coffeespoon. If you break it you have to pay … this amount. This gave us an uncomfortable feeling.

    The location was perfect, room was beautiful, staff was friendly. It was quiet, even when they were partying a little bit further.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    8.0
    Pleasant & comfy mid range hotel
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There was no towel change/cleaning. I wasn't aware until I checked out that you are supposed to leave a sign on door to request this

    Friendly staff, nice big room balcony and large comfy bed

    Stayed in July 2024

  • Reviewed: 2 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 2 nights
    • Submitted via mobile

    Nice hotel, clean, lovely staff. Beds were quite hard, but this seems to be common in Thailand. Quite loud being near the night life.

    Stayed in June 2024

  • Reviewed: 2 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great friendly staff and the rooms were excellent value for money

    Stayed in June 2024

  • Reviewed: 30 June 2024

    9.0
    Loved it, highly recommend!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    Two single beds pushed together to form a double bed was a bit uncomfortable (beds easily came apart during the night) Could benefit from more shade at the pool

    Perfect location, amazing staff, clean and tidy! Awesome buffet breakfast. Spacious and comfy rooms. Nice little fitness centre. Good pool. 2 minute walk to the Pier, while restaurants, massage parlours, shops etc are all a very short walk away.

    Stayed in June 2024

Showing 1 – 25

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