1 Grace Bay Circle Drive, TKCA1CC Grace Bay, Turks & Caicos Islands
#5 of 27 hotels in Grace Bay
Guests' ChoiceBased on 78 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.3
Staff
9.3
Value for money
8.0
Free WiFi
9.2
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End of dialog contentReviewed: 16 June 2024
Michelle
United StatesSwim up bar for adults pool.
Breakfast was wonderful. Concierge service was been good helped with all our needs and wants.
Stayed in June 2024
Reviewed: 6 June 2024
David
United StatesIs I had to head home after week I couldn’t stay forever. Is that an answer?
Amazing location, amazing staff just a fabulous property!
Stayed in June 2024
Reviewed: 2 June 2024
Jennifer
United StatesComplementary Breakfast was a full service breakfast from buffet options which included gluten free option to ordering.
Stayed in May 2024
Reviewed: 5 April 2024
Ricquel
United StatesIt is pricey. The food at the restaurant was pricey for simple things like a burger.
Having a personal concierge was amazing! The location was perfect, in the heart of the hit spots. The staff was very accommodating and the property was beautiful including the pool.
Stayed in March 2024
Reviewed: 21 March 2024
Alex
United KingdomGreat stay - great location - beautiful beach - fantastic staff
Stayed in March 2024
Reviewed: 19 March 2024
Daniel
United StatesThe breakfast was amazing! Many wonderful choices in the buffet and they also prepare omelets and other items to order. The service from Beatrice (Manager) Elmina, Sonny, Rachel, Christopher and Junie was top notch and always started our day in a happy way. Our concierges, Tiffany, Franklyn and Sharlette were very helpful.
Stayed in March 2024
Reviewed: 28 January 2024
Alexandre
United StatesNothing to do with Grace Bay club which respects the environment .... but still wondering how the construction of a tower building for Ritz Carlton hotel could be authorized on the bay ...thanks god , no direct view on it from Grace bay club hotel
Fantastic hotel, outstanding location on Grace bay beach, very nice staff , liked the personal concierge, the services on the beach , the Infiniti restaurant ...everything !
Stayed in January 2024
Reviewed: 10 December 2023
Ben
United StatesConcierge service was lacking to non existent. When we arrived we were assigned a 'personal Concierge.' We only got one response from him when we inquired about beach services which was rude and not much helpful. We attempted to get an airport shuttle through him 5 times without much success. Disappointing
One of the best locations on Grace Bay. Food was excellent.
Stayed in December 2023
Reviewed: 4 November 2023
Idayne
United StatesNothing not to like
Every view was gorgeous, the staff was warm & welcoming
Stayed in November 2023
Reviewed: 1 November 2023
Martin
ChileNada
La habitación, La vista El bar / restaurante La playa
Stayed in October 2023
Reviewed: 3 August 2023
Lynn
United StatesUnfortunately remodeling was being done on a few units and the construction noise was loud if you were outside in the garden areas or at yoga. But did not disturb us while inside or at the beach.
The breakfast was included with our villa. They had everything you could want for breakfast. A big variety of breads, salads, fruits, eggs, meats, yogurts, cereals. We could order eggs Benedict and omelets. The coffee was good and service was pleasant. The room cleaners were quick and thorough. They were able to keep up with the sand we tried to avoid bringing in to the villa. the kitchen was clean and we had bottled water stocked in the refrigerator. Although no one got ill from drinking the tap water. The concierge team brought a couple of bottles of wine and cheese trays to help me celebrate my retirement. It was a nice surprise and very thoughtful. We didn't have to make too many requests and when we did it was taken care of promptly.
Stayed in July 2023
Reviewed: 30 May 2023
Hendrix
United Stateseverything was perfect!
The property was clean and very beautiful. The flowers are gorgeous! The beach views are divine.
Stayed in May 2023
Reviewed: 28 May 2023
Tarun
United Statesnothing
Exceptional hospitality…very well trained, gracious staff members. Great location, the best beach in the world!
Stayed in May 2023
Reviewed: 25 May 2023
Cem
TurkeyThe service at the dinner and breakfast could be better
We had a personal Concierge Fredna she was super she was there whenever we needed her. Even she found a doctor for me when I got ill. I believe she was the best I ever met and I travel extensively in Caribbean, in Europe like Italy, France and Far east.
Stayed in May 2023
Reviewed: 27 March 2023
Leticia
Brazilnot much the dinner experience
I like the ground floor, easy way to all the club
Stayed in March 2023
Reviewed: 16 March 2023
Rosemary
United StatesNo Clock in room Shower was slippery
Staff was great Great breakfast and concierge were very helpful. Property was great. Like that housekeeping came in Twice a day. Water bottles provided daily
Stayed in March 2023
Reviewed: 5 February 2023
Ahren
United StatesA couple of the attendants from the adult pool were not as attentive to beachgoers as they were to folks getting drinks on the beach. Tips must have been better.
Stayed in January 2023
Reviewed: 20 January 2023
Joanne
United Stateswe loved everything and highly recommend
outstanding property and staff in all respects
Stayed in January 2023
Reviewed: 10 December 2022
Rita
United Statesthere was nothing I didn’t like about the property.
the room was gorgeous. the beach was beautiful and the staff very attentive and friendly. Every staff member we came across asked if we were enjoying our trip and offered assistance if needed. The balcony was a great place for morning coffee and evening relaxing.
Stayed in December 2022
Reviewed: 8 October 2022
Pat
United Statesthis is our second trip to GBC… The staff went above and beyond to make our stay fabulous I cannot say enough about the staff!! Shout out to Ramsey and Tiffany who were so accommodating! we were there celebrating my birthday and our 30th anniversary. We had a fabulous villa suite with perfect views. The crew at the estate pool and beach were outstanding! Anything we wanted from beach set up to lunch , drinks , water & ice ,extra chairs ,towels they were right there! Big shout out to Armado , Moses, Helen ,Pauline ,JImmy, Melissa , Natasha!!! 👏🏼👏🏼👏🏼 Definitely make reservations at infinity , you will have the most incredible dinner and the view is spectacular… Shout out to Olga , she made my birthday dinner so special! it is centrally located to walk into town and a short taxi to other restaurants near GBC looking forward to our next trip , cannot come soon enough… Thanks GBC for the memories☀️
Stayed in October 2022
Reviewed: 26 August 2022
Jason
United StatesBreakfast was the same each day, could have some variation in menu.
Beautiful resort! Best water I’ve ever seen. Very nice pool and beach with great service. Most upscale restaurant in the city is at the hotel!
Stayed in June 2022
Reviewed: 11 August 2022
Elizabeth
United StatesJust about everything. The food was great at the three restaurants the gym was nice the spa was great our room was wonderful. The rum punch they served while we were checking in with a nice touch. The concierge service was wonderful.
Stayed in August 2022
Reviewed: 1 August 2022
Jeremy
United StatesAmazing staff, beautiful room, beautiful accommodations.
Stayed in July 2022
Reviewed: 1 July 2022
Talita
United KingdomThe gym machines are badly equipt a LOT of attachments missing from the machines. No rope cable, padded bars, ankle cuffs for the cable machine ((for example)) and what was there attachment was old and basic. It is a small niggle in an otherwise perfect stay!!!
Perfectly located close to the best of Grace Bay with the best restaurants out of the hotels on that side- Infiniti is 10/10 and the best chilled evening bar. The grill has great food for day time as does the Taco Bar. Hotel is clean, bright, amazing pools & service is 10/10 The views from the hotel are stunning!! The rooms are spacious and we were upgraded on arrival. Housekeeping is fast and truly amazing the room was spotless and organized every day. Austin/Fitz went above and beyond to get us all our reservations.
Stayed in June 2022
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