everything !

Stayed in June 2024

Though it has a small kitchen, there were absolutely no utensils in it (plates, pans, cutlery, etc). In weekends, Balchik is no longer the quiet place it used to be. The boom-boom of the techno "music" from a beach bar not far from the hotel lasted well into the night (till 2 AM). But this is not the hotel's fault.

The apartment was very spacious, very clean and comfortable.

Stayed in June 2024

GPS directions from booking.com page led to car park of botical gardens. Before the town . But aventually found.

Great location, right on the promenade amazing views from private balcony, excellent size rooms, with all immediate necessities upon arrival. great service by all staff in attendance, within reception, restaurant ,and spa section. A good amount of choice of spa treatments and completed really well. Breakfast fair selection of food available.

Stayed in June 2024

that there were no clear instructions to reach the address. there should be some signs indicating the direction to the hotel, a lot of time was wasted looking for the correct address.

the position of the hotel, in front of the sea.

Stayed in June 2024

The fact that the room was invaded by ants and the bathtub did not seem safe at all, something was broken. Also, the crib was broken, not safe for my baby so she had to sleep in our bad (also not safe for a lot of reasons).

Very good positioning and nice view. Very polite staff, always happy to help.

Stayed in April 2024

Change please the location on Waze, it is wrong. Guys, try to use maybe Nomad Beach, or Cossara villa

Stayed in May 2024

Google maps is so bad at updating the right road to get to the location.

The location is perfect! Right by the sea, the staff memebers (from spa to reception to everyone in the restaurant) where so kind and helpful. Made our stay with a baby very cozy. The room was very beautiful with wide balcony to see the sea. The pool was warm, perfect for a bath. The food at the restaurant was delicious! Because of the location, right on the sea promenade but towards an ending, you are in a quiet place, and can take a wonderful walk by the sea, to get to the restaurants, shops and other attractions. Also you can enter the Castle museum area from nearby. This was our 2 year anniversary and we will probably come back for the next ones too! Loved it!!!

Stayed in May 2024

The shower system in the bathroom. There is no shower cabin, just open space and water evacuation in the floor, under the toilet. The stone from bath was wonderful and adherent (no slippering), but 1) it has no control of the water direction to remain dry all the things; 2) humidity on the floor remains many hours if not summer weather is (for us was end of April). Beside this, there are no hooks to hang towels / clothes / bathrobe on (just a towel bar). The coffee machine is not the best one possible, and maybe they have to change also the coffee expected for a 4* hotel. But it seems the hotel has recently changed the owner and the transformation and increasing of facilities are ongoing.

The staff was very friendly and helpful. We liked very much the proximity (less than 10 m) of the hotel with the seashore (the sea was absolutely gorgeous during our stay) and the possibility to have long walks along the line of seashore one the one hand (recently build concrete road towards Albena, not yet the acces of the cars), and the nice smelling vegetation, with birds sounds and 20-40 m heigh of cliffs on the other hand. The dinner was really excellent for both days we eat it here. Very tasty all dishes we ordered, and professional and aesthetic presentation. The vegetables, cheese and fish were local and good quality. The price is fair for the quality and quantity of the food on the plate. Very good homemade bread for one breakfast. Are a direct relation between the numbers of tourists and type of breakfast, but the staff are very kind and offer us different alternatives if we had different preferences. The very big (+) of the property was for us the Spa & Wellness facilities (including very professional massage-therapy following different technics (I think are over 15 types), including use of essential oils, warm Himalaya salt stones, crystals or Ayurvedic herbs, nut also typical Thay massage and other manually technics for relaxing, fortification, anticellulite so on.). We had "very good time" with the fish spa procedure and unexpected detox spa, both of them on the feet. Are also gym, salt room, pool, etc.

Stayed in April 2024

The bathroom door was made of glass and it was like it wasn’t there in terms of soundproofing. Everything you did in the bathroom could be heard from the room. Also neither the windows were the best in terms of soundproofing. Another thing I didn’t like was the sink. It was modern and it looked great but it wasn’t the most practical one. Those are not such great problems tbh, I just wrote them here for the management to take in consideration for improvements and to argue why I gave a 9 instead of a 10.

The staff was very kind and nice. Food was very good and plentyful Coffee was great Spa was very nice and clean

Stayed in April 2024

Definitelly not a 4* hotel! The bathroom wasn’t cleaned as it should be a hotel room. The toilet, the shower….everything was full of limescale. I asked the lady from reception to ask the cleanning personnel to insist on better cleanning….no result!

Sea view from the room, quiet.

Stayed in March 2024

The toilet was old and didn t look igienicq1

The room was spatious (3 beds)

Stayed in March 2024

The room is heated with the aircondition so not very comfortable. The bathroom is cold and dark. The beds are low quality. The water in the pool is cold. Maybe in summer you dont feel cold here, but in the spring it is not so warm

This hotel is right in front of the sea and you can hear the waves all night long. Close to the Castle. Very nice view all rooms face the Sea and they are comfortable. Free parking right in front. Nice spacious room with terrace/balcony. Tasteful breakfast and nice restaurant.

Stayed in March 2024

Nothing

All

Stayed in December 2023

Better quality of breakfast product ;)

Sea proximity, big windows, quietness

Stayed in October 2023

Nothing in particular

The location is very beautiful

Stayed in October 2023

Poor breakfast, bad quality coffe Small TV in the room

Nice sea view, balcony ,clean room,comfortable bed indoor pool,good prices for spa services

Stayed in October 2023

Some things can be changed like the front door of the room which won't close properly.

Grat place, good food, great staff

Stayed in October 2023

Location

Stayed in October 2023

The hotel needs some repairs in bathroom, on the terrace, things are no longer perfect there. We've been here many, many times and we can compare with 2012 for instance. More attention to details should be given. Still, it remains our favourite hotel in Balchik.

Location is perfect. Food is good. We love the cats there.

Stayed in October 2023

At the beginning of October, breakfast to choose from 9 proposals, very poor I do not recommend the restaurant!

the hotel located near the castle, on the seashore, in a very quiet place; sunbeds on a platform above the sea, access to the sea by stairs

Stayed in October 2023

The water in the pool was a bit cold and the gym was not properly equipped . And we only had partial sea view. We would have appreciated full sea view.

We liked almost everything.

Stayed in September 2023

Google maps didn’t manage to get us to the spot, we had to ask some locals. :)

Location is very pretty, with the sea right in front of hotel, is quiet and relaxing. Seems all rooms have a view, restaurant of hotel has really good food, the staff is very polite and nice. Breakfast was lovely, option to use a diferent beach spot nearby is also great as the sunbeds in front of hotel get occupied fast.

Stayed in July 2023

Breakfast could be improved.

Stayed in September 2023

The breakfast .

Stayed in September 2023