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Reviews of Hotel Ajda - Terme 3000 - Sava Hotels & Resorts 4 stars

Kranjčeva ulica 12, SI 9226 Moravske Toplice, Slovenia

#5 of 8 hotels in Moravske Toplice

Guests' Choice

Review score

Based on 108 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Some damages in the bathroom othervise all ok

    Nice room, very kind staf, very good brakefast and dinner. Also king for gluten free meals

    Stayed in March 2024

  • Reviewed: 30 June 2023

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 4 nights

    I would welcome a bit more vegetable on breakfast and simple diet side dishes like cooked potatoes or rice. But food was good!

    Very good food, relaxing pools, not overcrowded (we were there in June). Friendly and helpful staff.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights

    I can rate the stay as very good. A big advantage is the large number of available pools with thermal water. Food was OK, accommodation equivalent to 4*. Staff (from receptionists to waiters) very helpful. The possibility of storing bicycles, a golf course under the windows as a bonus. It is definitely value for money.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The dinner is so-so. Full od everything but not so delicious.

    The hotel is nice and clean. The pools are great and the water is perfectly warm.

    Stayed in February 2023

  • Reviewed: 10 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double Room with Balcony
    • Stayed 2 nights

    fitness room facilities are a bit outdated and not maintained that well, dinner selection lacked vegetarian options

    The house spa was great and convenient to reach, we got a large dinner and breakfast table for the whole familiy, breakfast buffet was great. Rooms have all facilities and balcony we needed

    Stayed in March 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 1 night

    Pillow was not that comfortable. The isolation of the windows in the room should also be improved.

    Breakfast was very delicious except of the coffee.

    Stayed in February 2023

  • Reviewed: 14 October 2022

    7.0
    enjoy the translations
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    renovations going on and no prior warning

    warm clean and extremely comfortable

    Stayed in October 2022

  • Reviewed: 20 August 2022

    7.0
    Great for the price, but would not go again
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    1. Loss of electricity in our room for around 5h without previous warning. We got only apology from the receptionist, nothing else. 2. Although reception is said to be 24/7 nobody is there after 23:00, so if you ll have an emergency ( as did we during the loss of electricity in the room), you are on your own. 3. We had ants in the room 4. In my opinion hotel used to be 4-star, a while back, but now it is a sort of a shade of what it used to be. I would say it is more of a 3-star hotel.

    1. great food on for the half-bord. wide range of selection and excellent quality. 2. We got lucky with a huge terrace and quite private, excellent for star-gazing and then evening drink in a private atmospare. (if you are a smoker, comfortable for morning smoke)

    Stayed in August 2022

  • Reviewed: 25 July 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    average hotel for quite high price.

    Stayed in May 2022

  • Reviewed: 11 July 2022

    9.0
    Quite nice, good hotel, good food and swimming pools. Thanks
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 3 nights

    It was always very very cold in the restaurant. Even though we wore sweaters, we were cold every time. Children were also cold too. That was big disadvantage.

    The breakfast and the dinner was excellent and fine. There was really wide selection of foods. The restaurant is also really nince.

    Stayed in July 2022

  • Reviewed: 31 March 2022

    9.0
    Sve očekivani... I nije prvi put,
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Ne rade svi vodeni masažeri na bazenima... I crni ne radi

    Svega dovoljno i raznovrsno

    Stayed in March 2022

  • Reviewed: 13 February 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights

    On the last day we were told that we can use the pool as well, however the staff forgot to mention that this was only meant for the hotel pool and not also for the thermal park.

    The food offer was very diverse and broad, it was fresh and tasty. The staff was amazingly helpfull and the pools are clean, big and enjoyable, the only thing i might suggest is turning the warmth up a bit, the outside pool was a bit cold.

    Stayed in February 2022

  • Reviewed: 13 July 2021

    9.0
    Hi
    • Leisure trip
    • Family with young children
    • Economy Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    All is ok

    I love sauna with girls

    Stayed in July 2021

  • Reviewed: 9 September 2023

    6.0
    Sorry we will never coming back. And all the best
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A lot pricey for breakfast n dinner packages compare to other therme where they're service n facilities way much better. I had a feeling the hotel out off budget for maintenance. Aircon can't be adjusted stay at 25°c in the summer time, u can't sleep, open the door to get fresh air mosquitoes in. Report 3x, 3 different peoples, they can't fix the problems. Was really bad experience to closed our holidays, where we expected a relaxing and wellness place...?. People still smoking pretty much everywhere 🙄 this is the 1st time I wrote something like this. Sorry!

    The pools and other facilities around the pools.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    1.0
    We don't recommend this hotel
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights

    When we arrived at the hotel and it seemed like we are back in the eighties. 1. First of all, the hotel is under renovation, we made a reservation via booking.com and no one informed us about it. 2. The pictures of the rooms and the hotel are not related to the hotel and mainly belong to Terme 3000, the water park. 3. Everything is not looking good, it looks neglected and dirty, and there are no electrical outlets near the bed. There are cobwebs in the corners and on the ceiling. 4. The balcony has no privacy and is outdated. I asked in advance for a high floor and a view, and although they approved my request, we got a room on the first floor. 5. After flooding in the bathroom we went to the reception and the guy that worked there said that they are fully booked and asked us not to take a shower today and that they will fix the problem tomorrow! After refusing such a wonderful offer we insisted to get another room. When we tried to communicate with the hotel via booking chat, they replied to me after we already checked out :) Also, the hotel manager talked to me during my check out (not during my stay to try to improve our feeling), and all I got from her is we are very sorry you were not satisfied. To summarize our stay, we didn't like this place and never don't come back there.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    10
    Excellent hotel with extremely friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 5 nights

    We parked our car in the hotel's garage (and this is the garage of neighbour 5* hotel!) and could not find the entrance to the garage the next day. They is no sign of a garage at the door at all - just a white steel door on the corridor! The objects are lovely until the heavy rain takes place. However, after the thunderstorm, there are at once various buckets and blankets in several places in Hotel Ajda and 5* hotel Livada - really not a sign of good maintenance. I can only hope for the personnel in Hotel Ajda that during the current reconstruction works, the owners will also consider these problems.

    The Hotel Ajda is part of a larger complex. However, during our stay, it was not overcrowded. The staff is everywhere extremely friendly and helpful - from receptionists and staff in the restaurants up to the cleaning personnel. Due to the extension of our stay, we need to change the room. We forgot the massage device in the first room, and Mrs. Edita at reception helped us to find it again. Thanks! The rooms are large and nicely equipped. Currently, they have reconstruction works that do not affect the guests' stay. The room price also includes the use hotel's fitness, as well as the use of the swimming pools of Hotel Ajda (8-20h), Hotel Termal (6-20h) and the entire complex of Terme 3000 (9-21h). The breakfast and dinner are delicious, and the food choices are diverse.

    Stayed in July 2023

  • Reviewed: 19 May 2023

    6.0
    3-star hotel boasting 4-stars
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights

    This is a 3-star hotel boasting 4-stars. Once you accept this fact, it's OK. Apart from crumpled & squeaky old beds and stale and stained carpets - again, in line with a 3-star hotel, nothing terrible, I've stayed in much worse - the main problem is that they want to differentiate themselves from the attached "5-star" hotel owned by the same company. To achieve the differentiation, they serve stale water in lieu of coffee and orange juice for breakfast. To add insult to injury, the bars serving actual coffee (still of questionable quality, but at least it's coffee) open only at 11 o'clock. In short: accept the fact that it's a 3-star hotel, bring sachets of instant coffee (you'll get hot water at breakfast), start your day with a back massage, and you'll have a decent enough stay at Ajda hotel.

    Location, access to the spa & pools.

    Stayed in May 2023

  • Reviewed: 7 April 2023

    5.0
    I would not rate this Hotel a 4 Star, it’s more a 3 Star Hotel.
    • Leisure trip
    • Family with young children
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    safety and surroundings were not okay.

    Nothing Special.

    Stayed in April 2023

  • Reviewed: 16 March 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Hotel ks very used and outdated. Needs major refurnishing. Pools are busy and especially in the therma spa 3000 the ceiling is very low and you smell french fries from kitchen everywhere. Not a pleasant experience.

    We like the region.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    1.0
    One of waiters is very very rude. His name is Stanislav
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Food was good

    Breakfast was good.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    bed, in room was very hot. we couldn’t sleep.

    pools

    Stayed in February 2023

  • Reviewed: 6 February 2023

    5.0
    The price is much too high for the value.
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights

    All was coming into the years already. The price is extra-high for this category and location. Not worth the value. The quality of breakfast is okay. The quality of the dinner buffet is so lá lá. It would have been better to go outside for dinner. The prices are thrilling high: One Sekt at the bar (standard) 12€ ...

    The thermal water is top! There is also some access to the Terme 3000. Unfortunatelly not to the Sauna of the Terme 3000. The room is quite small but okay.

    Stayed in February 2023

  • Reviewed: 16 August 2022

    10
    One of the Best hotels in Slovenia
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Very good room and various meal choices at breakfast! Also we could enjoy the spa and pool near by. I really recommend to family with small kids.

    Stayed in August 2022

  • Reviewed: 28 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everthinks was ok

    😊

    Stayed in July 2022

Showing 1 – 25

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