47 Bencoolen Street, Bencoolen, 189626 Singapore, Singapore
#387 of 477 hotels in Singapore
Guests' ChoiceBased on 128 hotel reviews
6.5Cleanliness
6.7
Comfort
6.9
Location
8.7
Facilities
6.5
Staff
7.9
Value for money
6.7
Free WiFi
6.9
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End of dialog contentReviewed: 29 February 2024
Loon
SingaporeThere is no facial tissue in the room. And the coldness of e room is not control by guests
The receptionist name Sandra is very willingly to help me out for my request. And the housekeeper is very friendly and polite. Good job 👍.
Stayed in February 2024
Reviewed: 26 September 2023
May
MyanmarBreakfast is not good
Good location
Stayed in September 2023
Reviewed: 30 May 2023
Steve
United Kingdomshower tiles need tidying and cleaning outside of windows filthy
whole experience was pleasant
Stayed in May 2023
Reviewed: 22 May 2023
Lim
MalaysiaNo comments, all within expectations.
Good.
Stayed in May 2023
Reviewed: 17 May 2023
Hazel
United KingdomCleanliness was poor especially the bathroom but actually the place needed a total refurbishment.
Choice poor.
Stayed in May 2023
Reviewed: 30 April 2023
Tiyaporn
Thailandthe ac is too loud
location is really good nearby mrt
Stayed in April 2023
Reviewed: 26 April 2023
Gigi
Philippinesfree breakfast
Okay to stay .
Stayed in March 2023
Reviewed: 9 April 2023
Joey
PhilippinesIt would have been better if bathrooms have bidets.
Location
Stayed in April 2023
Reviewed: 6 March 2023
Areeya
Thailand-
-
Stayed in March 2023
Reviewed: 20 December 2022
Sanchit
IndiaGreat price for the room, excellent location
Stayed in December 2022
Reviewed: 8 December 2022
Pornsiri
Australiathe room is smelly, not clean
good location
Stayed in October 2022
Reviewed: 22 November 2022
Dayamon
Philippinesthe pool is small.
clean room,near at metro station.
Stayed in November 2022
Reviewed: 11 September 2022
Kevinkkw
MalaysiaThe swimming pool need some maintenance and cleaning
Location is strategic with short walking distance to mrt Station and taxi stand
Stayed in September 2022
Reviewed: 28 August 2022
Yoseph
IsraelFor a famiky room we were very crammed. Perhaps we should have ordered a bigger room or two small rooms. We thought that the "Family room" would be bigger ....
Pakteek (Pacheek) knew everything and was always helpful. He is fabulous. So too are all the staff. Great and helpful people.
Stayed in August 2022
Reviewed: 31 July 2022
Jolee
United KingdomRooms were outdated. Very small. Not value for money. Fridge was very dirty there for we did not use it.
Easy to locate from the train station.
Stayed in July 2022
Reviewed: 28 July 2022
Andrew
United StatesMy kids room smelled of mold Maid service was almost non existant. We had to call them several times. One afternoon I came to my room and one of the maids was sitting at our desk chatting on her phone.
Location is terrific for getting anywhere in Singapore. Two metro stations and bus stops right there. Food court across the street and others so close.
Stayed in July 2022
Reviewed: 22 June 2022
Chuey
MalaysiaIt's pretty noisy at night, you can hear whatever that happens on the street. Could be the trash truck or loud drunk people. The pillow case looks a little yellowish to call clean. The interior of the room is not as new as I expected.
Really strategic location, very friendly staff. Lobby looks good. There's a place to have some food and drinks on ground floor too, though not too fancy.
Stayed in June 2022
Reviewed: 21 June 2022
Liz
MalaysiaThere is no aircon in the room. the last night we were given another room which was on a different floor altogether to stay the night. We checked out immediately the next morning. No parking in front of the hotel hence taxis need to park further to pickup or drop off. It a hassler as we are with young kids and lots of luggage.
Good location and clean. In front of MRT station.
Stayed in June 2022
Reviewed: 21 June 2022
Nixon
SingaporeDark patches was visible ard the wall paint , Bath tub has got some rusty patches too
Location and food was surprisingly nice at the restaurant , room is comfy Staff overall polite and friendly
Stayed in June 2022
Reviewed: 24 April 2022
William
IndonesiaNo breakfast facilities Room not made up every dayit
Helpful staff on the front desk
Stayed in April 2022
Reviewed: 20 April 2022
Susan
MalaysiaThe room service was not efficiency where it happened to overlook by the staff to clean our room when we requested for it.
Stayed in April 2022
Reviewed: 19 April 2022
Cathy
NetherlandsThe room smelt of cigarette smoke, even though it was a non-smoking room. The old air-conditioning was very loud and the room temperature couldn't be adjusted (i.e. the room was too cold).
The location was very handy
Stayed in April 2022
Reviewed: 31 March 2022
Eletta
SingaporeThe condition of the room is a bit upsetting . No telephone in the room . We had to go down to inform them about the missing phone . But they sent a staff to fix phone in our room . The room lights were faulty . The entrance door light in the room , is not working . We had to use the bathroom light as a night light when we are sleeping .
We love the tub . We love the staff service there . So friendly ! We love the free parking lot in the garage of the hotel , easy access !
Stayed in March 2022
Reviewed: 16 January 2022
Hoi
SingaporeBath tub looks old and the drain cover is broken. No view from my room per say as its blocked by next block.
There is a bath tub in the family room
Stayed in January 2022
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