We bought an extra rooftop bar/pool experience for our son and location was not clarified so they were not able to use it :(

Property is/was amazing, with great location!

Stayed in July 2024

The variety of Breakfast could have been improved . The towel quality would be good to have it thicker

Great location

Stayed in August 2024

Housekeeping didn’t come on any of the days I was there so I had to call reception and ask for replacements of things. At the price you pay I’d expect housekeeping. They need to make it much clearer that spa access included or not in your room also includes access to the rooftop, you can’t use the pool or have a drink up there without spa access!

Gorgeous location and lovely breakfast.

Stayed in July 2024

A little too expensive.

The hotel is well situated and the staff are friendly. Nice breakfast buffet good coffee and a large variety of food.

Stayed in May 2024

Too many people pillows on the bad -much to remove :)

Infinity pool has a great temperature

Stayed in May 2024

Overpriced

Being next to the ocean

Stayed in August 2023

Loud music from restaurant and late party in rooms near by.

Stayed in July 2023

The price.

Location was great! I think the kallbad should be included for guests though.

Stayed in July 2023

Too expensive for what you get. The room felt small and dark.

Lovely location, great breakfast and great view from the breakfast room.

Stayed in May 2023

Rooms need updating. Too many decorative pillows (11), wall to wall carpet, headboard made of velvet as well as built in chair. Too much dust .

Location and friendly staff.

Stayed in November 2022

No parking. No functioning WiFi. No tea-maker. Kitchen could use more pots and pans and bowls.

A nice comfortable apartment, spacious, with nice furniture.

Stayed in July 2022

The hairdryer was not clean, it was sticky and there was a lot of hair on it. I did not want to use it. The floor in the shower was very(!) slippery when wet, I had to put a towel on the floor to feel at ease.

The blackout curtains worked really well. Breakfast was good.

Stayed in May 2022

There was a night club just outside the hotel-room playing full-on base music techno beats until 3am. When I asked staff and the disco club to turn it down, they were very unfriendly and said there is nothing I can do about it and get on with it. Even Ear-plugs didn’t help and I was awake until till very late.

The location was great and the area is nice with good restaurants.

Stayed in July 2024

I couldn’t sleep due to the extremely noice on the terrace underneath from people yelling and singing in the hotel restaurant. Don’t understand the hotel allows this. Tried to call reception several times but couldnt come through. Would have mentioned it when checking out but nobody asked how the stay was. Kinda rude

Location is nice near the water. The badhouse is great but you have to pay extra

Stayed in August 2023

The breakfast was ok we had to pay extra for Cappuccino after already paying almost 400 Euro for the hotel room we also downgraded our room as we had paid extra for a room with a balcony but outside the balcony they where having construction and we faced that and a back alley not a very nice place to have a balcony so we took a smaller room with no balcony instead without compensation.

Nice staff good location

Stayed in July 2023

noise at night and early morning with hotel deliveries

spa avdeling

Stayed in July 2022

Dealing with the receptionist gave a very negative start to our stay. Instead of trying to be helpful, we were made to feel a bit silly. When asked if they knew how long the loud music was going to play right under our window, the answer was “this is Båstad”, when asked about the Spa access, it wasn’t about “let me figure out how to make it happen for you” but “you haven’t booked it” Her attitude was negative, dismissive and arrogant. To put our stay into context (I fully appreciate every guest should be treated with respect whatever the class of room they have chosen to stay in) we had chosen to stay in one of their larger suites with our child and even staying in one of their premier rooms we were still treated in a negative dismissive way. To summarize… the hotel is lovely, our room was lovely, however we were made to feel by the general attitude of most of the staff that they were better than us and thus we would not recommend staying in this particular hotel. In fact, this property was the biggest disappointment during our 2 week road trip throughout Sweden and Denmark where we stayed in a different hotel every night. If you’re looking for a luxurious feel hotel with friendly and genuine staff in a knockout location, then we would highly recommend Ystad Saltsjöbad.

Stayed in July 2022

the criteria of the staff, I need to cancel the last night I was there and they did not allowed because I book thru booking and not with them, that is what they told me, so does not make any sense since they offer a much higher prize than I paid thru booking

Stayed in July 2022

The room 213 is ridiculously small

Stayed in June 2022

The room had a bad sewer smell. We swapped rooms but is was the same in the new room. Breakfast was acceptable but not outstanding like it was a few years back. Bread is bake-off which for me is enough to find alternative hotels.

Evening meal was good

Stayed in October 2021

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in September 2023