The shower smelled terribly of sewage. I think the staff knows about this problem. It was very upsetting!

Stayed in May 2024

Bar fridge not in all rooms, had to wait and asked a few times for one. No air conditioners in rooms.

Every thing was good and the breakfast room and location was very convenient and met expectations.

Stayed in June 2024

The staff was nice and the hotel was very close to the train station.

Stayed in June 2024

That you need to prebook pool and sauna time. Nobody used it anyway… it was always empty. We had issues with the key so i went down to the lobby 3 times to get a new key before someone opened it for me… its a bit silly of a system. Also I would change the men’s sauna into a unisex sauna… the view from there is great and shame it’s only for men

Breakfast was excellent and some of the staff very helpful. Very nice to have access to the pool and sauna

Stayed in June 2024

Pool could’ve been heated up a bit. AC in the rooms would be great especially in summer nights.

Good location. Breakfast buffet.

Stayed in May 2024

The pull out bed they had in the roof was not comfortable. I couldn't really sleep at night, so I was glad we didn't have too long of a stay. The double bed was very comfortable, however. Another issue was the little clock they had under the TV, near both beds it was shining very bright once you turned off all the lights and it also made it hard to sleep.

It was an absolutely amazing hotel, the breakfast was great. We went there for two nights for the Taylor Swift concert, and they very much leaned into it by playing her music in the lobby and having themed cocktails. Which I suppose isn't something you'll probably experience when you go there, but I appreciate it. The staff was also very nice and the place looked beautiful overall.

Stayed in May 2024

bigger bins would be better there was a piece of red onion on the floor of our room (not a big deal, it gave us a good laugh)

our room was big and well decorated taylor swift music in the lobby was perfect for our swiftie group the breakfast was delicious (especially the pancakes)

Stayed in May 2024

Less smell in the elevators of facilities with toilets on the lower floor.

Stayed in March 2024

Rooms were tired looking and the bathroom needed updating

Nice decor

Stayed in March 2024

The standard room was quite small, but since we only stayed one night, this was OK

We had a relatively small room, but only stayed 1 night. Super easy to reach from the airport, very close to the train station, so reaching Stockholm is easy too. The breakfast was very good.

Stayed in January 2024

- location - staff - breakfast - big room

Stayed in February 2024

The hotel is showing some age. In the bathroom and shower maintenance is lacking. There is a fair bit of calcification, worn grouting etc. The lounge was just a degree or so cool for comfort - but the seating was comfortable and had a nice ambiance. The staff - really only the receptionist who we interacted with was pleasant and helpful. It was disappointing that we ended up on different floors though. The family room was of good size. the other was surprising small. The location is excellent - parking nearby (municipal that you have to pay for), a mall with eateries a stone's throw away and a train station.

Breakfast was fantastic. Wide selection, hot cold, fruit, breads etc. The range was large and eclectic and kept fresh.

Stayed in December 2023

cold had to ask for more blankets

comfortable

Stayed in November 2023

No refrigerator in the room.

Stayed in November 2023

I am a loyal Scandic customer but the room provided was not worth the money I paid. Not fresh and I found myself sneezing all night so it must have been dusty. A refurbishment for room 434 would be good.

I always like the breakfast and I enjoyed the pool. It was a good slot with one hour. Beautiful facilities apart from my room which was a disappointment and I was so tired to change.

Stayed in October 2023

The room was overlooking a central patio, which was closed. I would have preferred a room with a window to the street and some fresh air

Stayed in August 2023

Lot of rooms a facing indoor atrium. My room was dark and without any ventilation. Have stayed there before and same thing - try to avoid rooms facing atrium.

Breakfast was good, even though coffee not so much - traditional black coffee, no milk based coffees available.

Stayed in August 2023

Space of the room, some minor details like the lack of slippers and a minibar

Location, cleaning, meal quality

Stayed in August 2023

I don’t like the entrance it as no parking

I like the location and the breakfast

Stayed in August 2023

We were not aware of the fact that you have to pay for the children waterpark (it might have mentioned somewhere but it might be a bit hidden….)

Great hotel and everyone in the family enjoyed the stay. Parents for the wellness and the children for the waterpark. Big family rooms and we enjoyed breakfast. Thank you, we hope to come back

Stayed in August 2023

Bathroom is very small

Bed

Stayed in August 2023

It was a pity the pool was not open.

I loved the location for getting into Stockholm and the train station so accessible. Good little shopping area very near by and places to eat outside of the hotel. Would stay here again. Great breakfast included which was very good.

Stayed in July 2023

I like rooms and Services

Stayed in July 2023

Kettle or coffee/tea preparation device is missing in the room

Localization, service level, breakfast,

Stayed in June 2023