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Reviews of Grand Hotel Saltsjöbaden

Hotellvägen 2, 13383 Saltsjöbaden, Sweden

#3 of 3 hotels in Saltsjöbaden

Guests' Choice

Review score

Based on 280 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 20 April 2022

    8.0
    Fantastic
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    Bed too soft

    Amazing breakfast!

    Stayed in April 2022

  • Reviewed: 11 April 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    prices for dinner were ridiculous. quality wise - very nice. quantity was just not enough

    Stayed in April 2022

  • Reviewed: 25 February 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Queen Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the bed was combined from two small beds what makes a bit not comfortable for couples

    The building itself as it’s really historical,a design inside,the location is good,the view from the balcony,the breakfast is excellent,the rooms are clean,the staff are hospitality.

    Stayed in February 2022

  • Reviewed: 21 February 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room Classic
    • Stayed 2 nights
    • Submitted via mobile

    lovely building . comfortable . lovely location

    Stayed in February 2022

  • Reviewed: 23 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room Classic with Sea View
    • Stayed 1 night

    I believe the room we stayed was not big enough for a double room, I was expecting it to be bigger. Moreover, the menu of the restaurant did not have a lot of choice for customers to choose from. I was a bit disappointed. The bar of the spa area did not have any small sandwiches or small salads, only small snacks, which I find it odd.

    Breakfast was very good. The room, the spa pool and overall the hotel was very clean. The personnel were all very helpful and willing to do everything they can to help the customers, I give them a lot of credit.

    Stayed in January 2022

  • Reviewed: 9 January 2022

    7.0
    Decent but unhappy about extra charges for Sauna and limited to only two hours
    • Leisure trip
    • Couple
    • Double Room Classic
    • Stayed 1 night
    • Submitted via mobile

    I thought the Sauna and pool were included in my stay, which was not the case. But then to access Sauna, Pool I had to pay 700 sek for access of two hours. We so much hoped the access will be unlimited at least during our stay

    Staff was friendly

    Stayed in January 2022

  • Reviewed: 11 November 2024

    2.0
    Our room was not comfortable at all and we were not satisfied
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    1. First, they took the full hotel money from us, then announced that the hotel is being renovated, this was very bad!😡 2. This was not the first time we had booked a spa hotel to spend our vacation but it was very strange that the first time we were told that you have to pay for the spa separately but only for one night but on the second night when we paid for the first night they said which again you have to pay extra for each night. It was very strange that in the hotel, the employees would give you some kind of information every night, and the next day they would say that this was wrong, this new information is correct, this is not logical at all.😡😡

    However, I think the only thing that satisfied us was the beautiful view of the hotel.

    Stayed in November 2024

  • Reviewed: 25 September 2024

    10
    We will be back!
    • Business trip
    • Group
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We were traveling with a wheelchair. Small elevators and we needed more space in the room.

    Breakfast was great! Collin was a fantastiskt Waiter.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Old building, renovation ongoing. No one cleaned the room despite putting the sign outside the door. Almost no furniture in the room. The shower drain was visible on the floor, we could see the water going down, sometimes spilling a bit (never seen something like this before…). For sure a lot of issues when looking at the price paid…

    The position, amazing.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    10
    I enjoyed my Bacckgammon week there but more information leaflets should be available at the hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    The strong smell of paint

    Excellent

    Stayed in July 2024

  • Reviewed: 26 June 2024

    10
    Grand Hotel doesn't disappoint
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Tea and coffee that- breakfast tea provided on one day only. Every other day Earl Grey only, which I don't like and I don't drink coffee. I didnt report it as it certainly didn't impact on my stay and that is the only negative thing about my stay.

    Size of the room. View from all windows was great. Excellent breakfast buffet. Was given 'breakfast to go' on my last morning as I had to leave before breakfast was served. Location perfect.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    3.0
    Poor
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 1 night

    It is a pity that when we booked the hotel a few weeks before our visit that there was no information given about the extensive on-going refurbishment that was taking place. The hotel only informed us of such a few days before we arrived. The hotel does need the furbishment because much of it is very worn, both internally and externally. Service from the personnel was not the best.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    5.0
    Stressful, inconvenient with an ok breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The service was not helpful, the room was not ready for check in. We had a small baby that needed to sleep and we couldn’t put him to sleep which was really such an inconvenience and then when we did check in the room was so basic, unclean and bed was terrible.

    Breakfast was good

    Stayed in June 2024

  • Reviewed: 10 June 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Under construction in different areas. No bin, no remote control for tv, no safety box in the room.

    The view

    Stayed in June 2024

  • Reviewed: 9 June 2024

    3.0
    Will not be going back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Refurbishment going on all over the place - very dusty. Rooms really old and ugly. Bathrooms very bad. No fridge in room.

    Location is fantastic

    Stayed in May 2024

  • Reviewed: 26 April 2024

    5.0
    memorable
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    seaside and relaxing view

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very good the food was the Best quality everything was alright

    Stayed in April 2024

  • Reviewed: 1 March 2024

    5.0
    Location was good. Hotel not good not bad.
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We booked this hotel not knowing was being renovated, disappointed 😔 The shower head wasn’t holding properly. We were Very upset because we couldn’t take my son to the swimming pool. As was one of the reasons we booked this hotel.

    The age and history, Beautiful place.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Enjoyable stay with experience
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options were very limited for vegetarians. They have to look for more options like potato etc

    Property was good and staffs were very helpful

    Stayed in February 2024

  • Reviewed: 16 February 2024

    1.0
    Be careful that hotel think about all possible way to charge you extra!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    poor staff service

    location

    Stayed in February 2024

  • Reviewed: 15 January 2024

    10
    Experience of a lifetime
    • Leisure trip
    • Couple
    • Lux
    • Stayed 2 nights
    • Submitted via mobile

    Only wonderful experience

    Friendliness of staff Stunning surroundings Exceptional service 👏

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    relaxing , beautiful , friendly and amazing staff and spa
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The hotel was beautiful and the ambience , the staff where really friendly and helped with anything with a beautiful smile , loved the spa treatment and loved the restaurant , again the staff where really nice.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I asked for good room, the lady in the reception was rude & not serviceable We spent christmas there ,, the fika was only served up to 15pm although check in is from 15pm. The staff wasnt serviceable for that after hand. We never had fika even though we asked for it. . Also the room was very cold especially the bathroom floor. Breakfast was average. Not berries, & little fruit & vegetables, the plates & food kept finishing-long waiting time due to lack of staff

    The julbord.was great. Nice facilities & spa.

    Stayed in December 2023

  • Reviewed: 20 September 2023

    6.0
    Nice atmosphere in the hotel, but peeling off paint and spiders ruin the whole experience
    • Leisure trip
    • Family with young children
    • Double Room Classic
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very old and seems like it hasn’t been renovated in a while. The paint was peeling off the walls (or rather falling off), spiders on the windows (inside). You have to pay extra to get access to the spa while the spa is just a relatively small swimming pool and one sauna. It was still nice to be able to go for a swim, but in my view, one shouldn’t have to pay extra for something like this when the price is comparable to a regular spa at other places (with more than one swimming pool and a sauna).

    The room was quite spacious, with enough room for two people. The bed was big, soft, and comfy. The biggest selling point of the stay was of course the nature around the hotel - a lot of really nice areas. The breakfast was quite good as well, with vegetarian and vegan options.

    Stayed in September 2023

Showing 76 – 100

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