The weekend disco... this was notified AFTER booking. On Friday (and presumably Saturday), it runs to 3am and it is so loud that the room shakes and the door rattles. The room was also weirdly dark - very low power bulbs. I had to use the torch on my phone to find anything in the wardrobe and the full length mirror by the door is pointless because it is so dark.

The hotel is great on weekdays; comfortable beds with plenty cushions; kept clean by the staff; generous breakfast. Östersdund is also a lovely town to visit.

Stayed in September 2024

Not specifically ‘about the property’ but with out reservation through booking.com, we requested a specific room. On arrival at the property, we were told that the room we selected was not a ‘dog room’ and that the hotel knew this was an issue and had raised it with booking.com. So we were put in a smaller ‘dog room’ than we had reserved. That was a disappointment — but a reservation problem and both a hotel problem.

The staff were wonderful, helpful, excellent English and delightful conversations made it memorable. The lobby area and seating was large, quiet and comfortable. Our dog was welcomed. Parking was easy, out the back and not busy when we visited in late September. O’Leary’s was a good choice one night for an easy dinner, even if not our fave restaurant (because of all the sports tvs!) BUT the food was good and we enjoyed it. Breakfast was served there—more convenience.

Stayed in September 2024

The massage ,spa, and the vibe After not being able to find a gym that was actually open, the reception staff were very helpful and directed me to a run around the lake. This was absolutely amazing. Even if you're not a runner,a walk will be just as wonderful!

Stayed in September 2024

Nice hotel, in a great location for travelling by train. Comfy room. Helpful staff. Outstanding breakfast!

Stayed in August 2024

No aircondition, bathroom/toilet smells molds. Bath tub clogged. A bit confusing when it comes to elevator.

Friendly staff, very helpful.

Stayed in August 2024

We only had a very short overnight stay. Late check-in and very early check-out were no problem, we even could go to breakfast a bit before opening because we had to catch a train. Friendly staff.

Stayed in June 2024

it was REALLY noisy at night and the rooms were very hot, no aircon, so having the window open was essential. Our room was on the front of the hotel and with the taxi rank right across from the hotel it meant there was a LOT of noise which went on until 3am most mornings. Best to ask for a room on the back of the hotel!

Location is right on the edge of the town, next door to the main bus terminal and the main taxi station, a short walk to great restaurants, shops and bars. Hotel has a good sports bar restaurant next door, which is part of the hotel, there is also a lovely spa in the hotel.

Stayed in July 2024

The bathrobes and towels for the spa were not good quality and quite small. For the price of entry, this could be improved.

Nice rooms, nice spa.

Stayed in July 2024

A little bit dark

Breakfast buffet was great

Stayed in July 2024

More attention to bed lining. No coffee in the room or hot drink

Cozy area downstairs was nice

Stayed in May 2024

Very good breakfast. We stayed with a dog, and the hotel welcomed the dog. Very good location.

Stayed in June 2024

Ask for a room in the back if you have a hard time sleeping. A sports pub, O'Leary, is in the same building and it can get loud at times.

You get the feeling that this is a spa hotel as soon as you enter the lobby. Soft light, soft music, the scent. It's all a part of the spa experience. The spa on the fourth floor is cozy, comfortable, relaxing and the bar has refreshments like fruit, cakes, ice cream, salads and a full bar. Floating around in the heated, outside pool in the rain is something everyone should experience. We visit once a year for a mother-daughter trip and look forward to our next stay as soon as we come home.

Stayed in June 2024

N/A

Good room. Nice lobby and yummy cookies :)

Stayed in May 2024

Very warm in the rooms/hotel and the noise from the club on Saturday night is not ideal.

Very nice rooms (stayed in a double and a single) and friendly staff. Very good breakfast as well.

Stayed in May 2024

Varied selection of pillows, better TV channel selection or ability to cast own media (Chromecast/Airplay), room service, more parking.

Large comfy room, friendly staff, comfortable bed.

Stayed in May 2024

Great location in the middle of the city. Easy to come from a train station, about 6 minutes.

Stayed in March 2024

The breakfast is good in general, but more vegetarian and vegan options would be appreciated, e.g hummus or other vegetarian/vegan spreads. Didn’t expect the club night to be that noisy in the rooms upstairs (for light sleepers)

Very friendly staff, perfect location and very good value for the money spend. Rooms towards the lake side with fantastic views.

Stayed in March 2024

Noise on Friday night from the club downstairs Did not refill the minibar

Good location, Good beds and pillows, good spa

Stayed in March 2024

Folded away bunks in room made the room seem a little cramped, and top mattress seemed too ready to slide off the bed.

Comfortable room, nice furnishings. Bathroom with excellent amenities including a real bath. Mini fridge in the room was nice. Tea/coffee/cocoa always available in the guest lounge, which was also very comfortable - and included books and games. Great location.

Stayed in February 2024

The lightning in the bedroom is really poor, specially in the bathroom. If you close the curtain to shower, you're showering in the dark because it covers the only light in there. The bathtub felt really insecure as well (not landed on the floor).

Very good location, right at city centre. The breakfast is really good.

Stayed in February 2024

Breakfast was served in the adjacent pub which wasn’t the most pleasant atmosphere. Also no vegan options except for yoghurt. Poor quality coffee.

It’s a nice, slightly aged place. easy to reach by just a short walk from the train station, nice lobby area. I loved the spa (about 200SEK surcharge).

Stayed in January 2024

Uncomfortable bed, it was broken, but we didn’t notice until we were packing and leaving!!! At reception they returned half of the amount of the reservation (we stayed 1 night only). Better to sleep in a high floor because there is a night club. Our room was in the first floor so it was difficult to sleep specially for our kids.

Location, clean, kind and polite everyone, delicious breakfast.

Stayed in December 2023

Room was on the small side and decoration was quite dark

Comfortable room, great breakfast included, great to have use of local gym and free tea/coffee in the lounge

Stayed in January 2024

Very dark in the room. It’s almost impossible to find your clothes in a closet. Good that my husband brought a headlight 😅 The mirror in the bathroom distorts the image, so good luck to the ladies putting on makeup. There is exactly the same food every morning with not so many choices of warm meals at breakfast buffet. So you get a bit tired of eating the same food every morning if you stay for a long time.

Very good location. Cozy, clean hotel. Very nice Spa area with a very professional bartender and a beautiful view. Helpful and friendly staff.

Stayed in January 2024