The room smelled like body odour from the previous guest. This may have been because the room was super hot in the summer and without air con. Winding down the shade and opening the window helped. Also, there was no iron - so I was a bit stressed trying to find a way to look presentable for work.

The staff was super friendly. The location was close to the business park in Stockholm - although it was holidays - so it was a bit quiet.

Stayed in August 2024

The rooms I stayed in was quite big but the bath area is too compact. The wifi was weak. The breakfast was a disappointment for me since I am vegetarian. Other than bread butter jam fruits and cornflakes there was nothing else. The location is a big big problem because mainly they don't have the name mentioned anywhere on the building. I got to know from the staff that they have changed the name but that hasn't been changed on booking.com. so it's extremely difficult to locate the hotel. Google map takes you correctly but you dont find the name so its confusing. I had to call them to locate it. But good part is there are buses and trams available just 2 mins walk away. Special mention for the staff though. They are very welcoming and helping. 5 stars for them. Specially the gentleman on duty on 28th morning. :)

The rooms I stayed in was quite big but the bath area is too compact. The wifi was weak. The breakfast was a disappointment for me since I am vegetarian. Other than bread butter jam fruits and cornflakes there was nothing else. The location is a big big problem because mainly they don't have the name mentioned anywhere on the building. I got to know from the staff that they have changed the name but that hasn't been changed on booking.com. so it's extremely difficult to locate the hotel. Google map takes you correctly but you dont find the name so its confusing. I had to call them to locate it. But good part is there are buses and trams available just 2 mins walk away. Special mention for the staff though. They are very welcoming and helping. 5 stars for them. Specially the gentleman on duty on 28th morning. :)

Stayed in April 2024

Noise from the reception

Breakfast was ok.,though i would suggest it is earlier like 7 a.m, because of those who might have earlier appointment.

Stayed in April 2024

The floors are really hear-through, I heard both next door neighbors walking around very prominently.

Stayed in August 2023

We had to wait almost 1hr for our room to be ready. Small room for breakfast.

The receptionist were really nice and after we came back from the beyonce concert they gav us sausage which was so nice. Breakfast really nice.

Stayed in May 2023

No channels on the TV in any of the rooms. Apparently they were repairing/installing a TV provider - I would have liked that information before my booking. Breakfast was disappointing.. I expected more for the price.

Location was good for my purpose.

Stayed in September 2024

Good breakfast. Mini-kitchen in the room too. Train less than a block away.

Stayed in August 2024

The pictures posted in the site vs reality is a huge difference by leaps and bounds. Booking.com, pls validate such nuances and give a view which is atleast close to reality.

Stayed in August 2024

The price on your booking (you made on booking.com) is not the price applied, a big difference that the staff is unable to explain. They claim that it is a different exchange rate while the prices in SEK have been increased. you will t pay clearly a higher price than the price indicated in your bookin ( no genius discount applied) . Many unpleasant surprises: no invoice even though it is a legal obligation, disastrous breakfast, very unfriendly staff, no response to emails and messages from the hotel managment v Booking does not take our complaints into account Avoid it!

Rien

Stayed in August 2024

The staff was kind and nice, the food was tasty and the neighborhood was safe.Low price, high quality.

Stayed in June 2024

When we arrived, the delivery cages were in the lobby and almost blocked the elevator. They were empty but were never moved. The comment from the staff, "we didn't know what to do with the cages". The cleaning was not good. Had to clean the toilet after the previous guest. Breakfast was a complete catastrophe. Kitchen staff was obviously not trained. Cucumbers were cut very thick. The bacon was in a pool of grease. They didn't check that almost everything was empty. Such a disappointment. For what we paid, it was definitely not worth it.

The receptionist was wonderful. . She was funny and tried to make us feel welcome.

Stayed in July 2024

Breakfast had all you need and want. Was great.

Stayed in May 2024

Prices are nuts - 300 euro for 6 square meter kennel is a science fiction. Breakfast was in fact 3 pots of bacon scrambled eggs and sausages to share among guests every day the same + one plate of cheese/meat and some veggies to fill up a stomach. After I asked for an Iron I was advised to go to the next hotel (150m away) to do my shirts because they have only one and someone took it but they don't know who. So if you're on a business trip bring your own. Distance to anywhere is 8km so a taxi or a nearby train station is a way to get out from there. Overall it is just your sleeping den nothing else, lucky enough I was getting out from it at 7 and coming back 23 so most of the remaining time was just sleep.

the only positive feature of this place is that it is clean.

Stayed in June 2024

The hotel is quite worn, especially for the price range. Everything is just old starting from furniture ending with poor quality bedding and towels. The overall atmosphere is somehow uneasy and cold.

The room was spacious

Stayed in March 2024

The htl is “I want to be a Best Western” one chair as you see in the pic is broken. I arrived at 10:30 PM and I got the instruction how to enter after I called. On a table was an envelope with my name; inside 2 cards, not a letter, nothing, no htl rules, breakfast times, check out time. I had to call as the tv was not working and I no cattle and no bar. I got myself the tv fix. Morning went to breakfast a lady was behind the “reception” table at a computer: dirty plates and rest of other breakfast were on all the tables, I move something to have the space to have my breakfast. When I come back my keys were not working… same every day and nobody was at the hotel, not even at 7pm so I had to call and they will instructing me from remote how to get the pass… every days. A guy was the only cleaning the table and he worked 2 days during my stay. This morning the white bread had a slice full of mol, colour green… I stay 1-2 times a year in Stockholm in “… by Best Western” but this was really bad. Further the cleaning lady wake me up on Friday at 8:18 Am and I got the instruction to use the do not disturb card.:: but in that way they did not clean the room until Saturday I choose an htl as travelling alone I like to have a little talk with the reception but this was a ghost htl

Nothing

Stayed in May 2024

poor breakfast.

Stayed in March 2024

This review has been hidden because it doesn't meet our guidelines.

N/A

Perfect

Stayed in June 2023

We had booked a room for 3 people, but upon arrival there was only one set of towels and one bed was not made. Staff did not understand English very well, so the issue was fixed with somewhat problematically.

Location close to Friends Arena, walkable distance. Good stay for going to a concert. Comfortable spacious room.

Stayed in May 2023

/

I loved everything! The staff was super nice, the breakfast was good too, always fresh. The room was clean and it was the same one that we saw on the photo when we booked. The beds and the pillows were very comfortable, there was always hot water to take a shower. We didn't hear any noise from our neighbours. I was worried about our check-in since we arrived very late in Stockholm, but Lovis, from the hotel staff, was always responsive to my messages and gave me the necessary instructions to enter. Thanks a lot Lovis! The hotel is near the Friends Arena, so it was perfect since we went to a concert. The cutest part was when we got back late that night and the staff welcomed us with hotdogs :)

Stayed in May 2023

There was a little bit dusty in our room but otherwise clean and nice room.

The staff in the reception were amazing! Very helpfull and made us feel welcomed. Metro station really close and a supermarket.

Stayed in May 2023

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Stayed in September 2024

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Stayed in September 2024

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Stayed in June 2024