Room heating did not work at all, managed with a temporary heater..

location and staff

Stayed in April 2023

nothing

The staff were excellent and helpful

Stayed in January 2023

From the check in to check out a total mess. Arrived in the evening, the person behind the counter did not care nor did he say a word at all Room was old and without real sunlight. Even though it said room service had been done, nothing really nothing from soap to towels to tissues to coffee was filled. After first complain were nobody really cared a few things were refilled, most of it wasn’t so we had to ask again. The so called bar did not offer coffee even though a machine was present, the gym had three treadmills making sounds like they are just about to break and the wellness was just closed. Mit body told I’m advance and during Check in. This hotel is mot worth its money. Not coming back, not recommending!

Breakfast was tasty

Stayed in January 2023

Nothing

Friendly staff

Stayed in November 2022

The ashtray outside needs to be cleaned regularly. The Nordic Hotels app didn’t work so never received the daily F&B vouchers.

Awesome helpful and friendly staff, especially Lina the breakfast manager, and Marcus at reception. Delicious breakfast with exceptional scrambled eggs. Historical building with interesting story. Water temperature and pressure don’t change when showering. Location is quiet with stunning views. Short walk to the tram stops and ferry. Parking was very convenient, safe and SEK80 per day. The Porter Pelle Pub and restaurant is just outside the front door. Highly recommend the fish soup which is more like a lobster bisque. Would definitely stay at Quality Hotel Waterfront whenever we visit Gothenburg.

Stayed in October 2022

It was really good. I was in general in a much better hotel than hotels in Denmark at about the same price point.

Stayed in September 2022

the machine for getting parking ticket didn’t work well

waterfront room. the best worth the extra cost

Stayed in September 2022

nothing to dislike

the staff were so lovely and attentive!

Stayed in August 2022

Nothing

The location is unique. Staff is very professionsl and helpful, and the breakfast is great!.

Stayed in August 2022

Room cleaning

Breakfast

Stayed in August 2022

Our room was filthy as was the hallway outside. The cleaning policy is ridiculous, You should allow people to opt out by choice and not opt in. We did opt in and it wasn’t cleaned, we had to ask repeatedly and even then it wasn’t cleaned properly. For health reasons a lot of people need a clean room, not cleaning it is unacceptable and the whole saving the environment thing is a bit of a joke when the money saved goes back to the hotel. I wouldn’t not clean my own bedroom and bathroom for 4 nights. Unimpressed which is shame as the rest of the hotel is perfect.

Breakfast amazing, room size and view wonderful. The staff were brilliant, the location perfect and the restaurant lovely for dinner.

Stayed in August 2022

n/a

Beautiful hotel. GREAT blockout curtains that work! Really good breakfast and just exceptional service all around. We absolutely loved our stay.

Stayed in July 2022

Pay quite a premium rate but got a half window view as top half was pillars blocking the waterfront view.

Stayed in June 2022

Excellent breakfast, iron and everything you need in the room. Nice staff and confortable bed.

Stayed in June 2022

Nobody cleaned our room. When I complained I was told their new policy is that I had to ask for cleaning otherwise they do not clean. This is really a new way of cheating the customers and call it for green environment! When I am in a hotel like this I expect the room to be cleaned! I wouldn't need to ask for it!

The room standard was as expected for this price range. Good breakfast.

Stayed in May 2022

People Location Brkf

Stayed in May 2022

Staff were not as friendly as they should also the receptionist left me at the reception to talk to other customers.

Stayed in April 2022

sloppy slow personal in the reception. didn’t clean room although we asked for it. Broken wardrobe. etc

location is beautiful

Stayed in April 2022

Nothing to complain about really

Amazing location, nice and clean room with big bathroom, friendly and helpful staff at the reception, fresh breakfast with many options

Stayed in December 2021

Waited 90 minutes for a burger that never arrived at the 'restaurant' of the hotel. I guess to difficult to prepare

Stayed in November 2021

hallways felt dark and room arrangement odd. one side of the bed pushed almost all the way to the wall and can’t really get out of bed normally on that side. side tables minuscule. bed not the most comfortable for me. the room has a pullout couch so it can fit four people but if there are only two people it’s odd. So I guess good for families. windows looked like it had been a while since they had been cleaned. public transport close.

Nice views. great breakfast buffet and room cheerful.

Stayed in June 2023

The staff is extremely friendly, helpful and very nice. The location of the hotel is so beautiful and gives amazing views and the breakfast at the hotel is simply wow.

Stayed in October 2022

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in August 2024