Apelbergsgatan 40, Norrmalm, 111 37 Stockholm, Sweden
#102 of 194 hotels in Stockholm
Guests' ChoiceBased on 1823 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
9.2
Facilities
8.2
Staff
8.7
Value for money
8.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Parsa
SwitzerlandThe location was great. People that working their were nice. But the price was a little bot hight and the room was small. But it was fine, and clean.
Stayed in June 2024
Reviewed: 17 June 2024
Lena
SwedenI couldn't quite work out the lighting. The only way to turn off the lights in the room and bathroom was to pull out the keycard, which meant you had to find the bed in the dark.
When I booked this hotel I didn't realise I booked a small room with no window, three levels below street level. I just went for the cheapest room. But I can't complain. The room was clean, the bed was very comfortable, it was very quiet. It had everything you need: iron, TV, kettle (which I discovered on the last day as it was in a drawer under the bed), hair dryer. The breakfast was very good. The staff in the restaurant, reception and the bar were all very friendly. And of course the hotel is right in the centre of Stockholm, which saves you on extra travelling.
Stayed in June 2024
Reviewed: 14 June 2024
Sesil
TurkeyMy room was a bit too cold as AC couldn't be turned off. I didn't like that I was not able to lock the door from inside. I have 3 years old kid and she was able to open it by herself.
Great location, lovely terrace, clean rooms and very kind, friendly staff. Cozy atmosphere in the restaurant and the resting area on the ground floor.
Stayed in June 2024
Reviewed: 12 June 2024
Rawan
JordanRooms small The lighting in rooms and hotel poor
Staff Clean
Stayed in June 2024
Reviewed: 12 June 2024
Georgi
CanadaWhen i turned the temperature control unit off, there was still some cold air coming in straight to the bed. Not sure if this is the way the ventilation system is set up to work, but there should be a way to turn it completely off.
Breakfast is exceptional! Great location. Staff is friendly and helpful.
Stayed in June 2024
Reviewed: 9 June 2024
Minna
FinlandBathroom was little bit awkward for two people since the walls were made of glass and not fully closed. Not much customer service, check in and check out was done by using automat.
Small room but it had everything we needed. There was a luggage room for storing our luggage before check-in and after checkout. Comfortable bed and big tv. Breakfast had some local options which was a nice touch, also good gluten free selection.
Stayed in June 2024
Reviewed: 6 June 2024
Josefine
DenmarkIt said on the website that it had air-conditioning. But it didn't really work that well since it was super hot in our room. The staff was kind to give us a fan though. And we would come back here again
Very close to everything in Stockholm. Lovely breakfast. Room was clean and cozy. Very nice staff.
Stayed in June 2024
Reviewed: 6 June 2024
Michelle
United KingdomWell located hotel for the events we were attending, close to central station and hötorget station. General area felt safe and good to travel around in. Check in was very simple. Room was small (as expected though) but really well equipped and well designed. The breakfast was tasty and very welcome after a late night out!
Stayed in March 2024
Reviewed: 3 June 2024
Fredrika
SwedenIt was a bit hard to find the room. The entry floor turned out to be floor 5 so we didn't understand that we had to go downstairs to find our room (story 3). When I asked a cleaner she just said that there is no story 3 and that we were in the wrong hotel. Eventually we figured it out ourselves. We're happy with the stay but the room was slightly overpriced since it was small and had no windows.
OK size room for an overnight stay. Room was very quiet, no noise from outside. Good breakfast. Checking in and out went very fast due to the self-check in/out option. Great location, close to the central station and the city center.
Stayed in June 2024
Reviewed: 29 May 2024
Susan
United StatesBreakfast is wonderful. Lots of choices.
Stayed in May 2024
Reviewed: 27 May 2024
Kate
United KingdomWe booked a small double which suited our needs well (as well as our budget), however it was small with limited room to move around. We would have also loved a fridge in the room. Next time we stay here we would book a larger room.
Great location, easy to walk everywhere we wanted to go. Brilliant breakfast included. We would definitely stay here again.
Stayed in May 2024
Reviewed: 27 May 2024
Collingwood
IrelandNo window in the room and room very small. Expensive for the room on offer. However we knew in advance there was no window.
Location was perfect very central. Hotel was very clean and good food. Very grand helpful staff
Stayed in May 2024
Reviewed: 24 May 2024
Thanasis
GreeceI was there during the Taylor Swift concerts and the price went up 300% just for these 3 days. The hotel is excellent for the usual price. But i have to put my comment during my stay and based to what i paid. Also they dont have a fridge. If you have something to keep it cool, like a medicine, they will not help you because they say it is against the law to store it for you. Other than that, the hotel is excellent, just dont use it during big events in the city because they have extra charge, like the Taylor Swift tax
Excellent
Stayed in May 2024
Reviewed: 22 May 2024
Galiakhmet
SwedenThe only one thing that bothered me a bit - when I turned out the lighting in my room the wall lamp above my bed started to make weird clicks, I tried to switch the lighting on and off and it helped in about 10 min.
Very nice stay! I came to town for TS concert and the other place that I booked canceled my booking when I was about to check-in so Best Western and Hotel kinda saved my day. Value for money is unbeatable - nice location, great breakfast, very nice and helpfull staff, cherry on top is very nice gym. Also I like that they are open and transparent with the pictures and rooms plans - you know what you're choosing. Definitely recommend to stay.
Stayed in May 2024
Reviewed: 15 May 2024
Yulia__d
FranceEverything was perfect. Better than I imagined. The room clean, great bathroom and bed, great breakfast. Very helpful staff and good service. Very good location, close to the metro
Stayed in May 2024
Reviewed: 14 May 2024
Martin
United KingdomRoom was below the ground
Great location, it is an older building, but’ the trims were below ground - no windows! They were more like a sleep pod. Everything else was great!!
Stayed in May 2024
Reviewed: 13 May 2024
Adrian
FranceBreakfast very very good. The room was very calm. And the location was next to the metro and a bus stop, thus, very convenient. Also, there were nice restaurants no more than 10 min away.
Stayed in May 2024
Reviewed: 12 May 2024
Simon
GermanyGood location (close to Arlanda Express and Centralen), good staff, amazing breakfast and selection, good bar and attentive personnel.
Stayed in May 2024
Reviewed: 10 May 2024
Abdallah
SwedenSauna which is not hot enough
all was good except for the Sauna which is not hot enough
Stayed in May 2024
Reviewed: 6 May 2024
Jo
United KingdomIt was my choice, but from now on, I'll always avoid no-window rooms. It just doesn't work, is very claustrophobic, and you just can't wake up in the morning as it is always pitch black. Hotels shouldn't have these on offer tbh. Otherwise, my stay was good.
Good, tasty breakfast offer
Stayed in May 2024
Reviewed: 4 May 2024
Daniel
United KingdomThe glass walls of the bathroom could pose issues if we have any people visiting the room, as it is possible to see into the toilet from the outside.
The bed was very comfortable and the room provided many amenities. The bathroom was spacious and the room is very clean. Breakfast was extensive and good.
Stayed in April 2024
Reviewed: 3 May 2024
Paul
United KingdomThe breakfast buffet was excellent. Location was great. Easy walking distance from the train station and most attractions.
Stayed in April 2024
Reviewed: 2 May 2024
Lela
GeorgiaIt was small room, but comfortable :)
Very polite staff and great location
Stayed in April 2024
Reviewed: 2 May 2024
Robert
SwedenThe rooms were very hot. The Aircon essentially does not work. The front deck did kindly give us a fan which was good. Also the bathroom is in a see through glass cubical. Not great if you are not alone!
Nice staff, good location and modern hotel. Breakfast was excellent.
Stayed in April 2024
Røros, Norway
Kecskemét, Hungary
Arriach, Austria
Kamari, Greece
Siófok, Hungary
Chiang Mai, Thailand
Rotterdam, Netherlands
Taulé, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content