Näckströmsgatan 8, Norrmalm, 111 47 Stockholm, Sweden
#64 of 195 hotels in Stockholm
Guests' ChoiceBased on 618 hotel reviews
8.4Cleanliness
8.6
Comfort
8.8
Location
9.7
Facilities
8.4
Staff
9.0
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 22 September 2024
Helen
United KingdomQuite a few problem with cleanliness, they need a head housekeeper who checks all areas on a regular bases.
Great location, fabulous building steeped in history. Friendly and professional staff, we had a few issues with cleanliness but they were dealt with swiftly and well.
Stayed in August 2024
Reviewed: 7 September 2024
Pawel
PolandSmall rooms, hot inside
Stylish, elegant
Stayed in August 2024
Reviewed: 6 September 2024
Alexa
CanadaNothing
The room was small, but very modern, and hip compared to the old traditional hotel. Nice juxtaposition of styles.
Stayed in September 2024
Reviewed: 5 September 2024
Lucilla
ItalyCheck-in process
Perfect address
Stayed in August 2024
Reviewed: 5 September 2024
Thierry
LatviaRoom 204 was very dark
Great location, beautiful restaurant, excellent breakfast and smiling staff
Stayed in September 2024
Reviewed: 2 September 2024
Gord
United KingdomOnly complaint is the rooms are quite small and bathrooms could use some updating (I've never been a fan of shower wet rooms that leave everything wet in the bathroom).
Great iconic hotel in the perfect location. Incredible breakfast in one of the most beautiful rooms of any hotel in Sweden.
Stayed in September 2024
Reviewed: 1 September 2024
Tom
IrelandBefore we arrived I had asked for a room with a nice view. The room we were allocated was very clean and comfortable but the view was terrible. That was very disappointing.
Location and dining room 😀
Stayed in July 2024
Reviewed: 29 August 2024
Sheila
United StatesThe rooms are very small and not air conditioned.
The property is in a great location and the staff is amazing. Breakfast is wonderful.
Stayed in August 2024
Reviewed: 27 August 2024
Andreas
United KingdomFloor could have been a bit more thoroughly cleaned
Very friendly staff at reception and very efficient check in process Breakfast very good with lots of options for indulgent and healthy choice seeking guests Room was airy and lots of natural light
Stayed in June 2024
Reviewed: 19 August 2024
Jutta77
FinlandVery small room, very small bathroom - for the price.
Great location, nice athmosphere, great breakfast, all clean and tidy, good service.
Stayed in August 2024
Reviewed: 18 August 2024
Aleksandra
PolandVery loud AC
Perfect location, very good breakfast, nice building, helpful staff
Stayed in August 2024
Reviewed: 18 August 2024
Sam
AustraliaWe were in one of the newly renovated rooms which was done to a high standard but was tiny. It was a fine compromise to make for location but be aware that the room and the ensuite are tiny.
The location is perfect for being a tourist. It’s an eccentric old building with a magnificent dining room. And a small gym in the basement.
Stayed in August 2024
Reviewed: 12 August 2024
Cerruti
SwitzerlandMy only nit is that room was small. It had no desk/table one could sit at. Also the bathroom lacked a shelf where one could easily lay out toiletries.
The location is perfect for seeing all of central Stockholm and for enjoying boat excursions. The breakfast buffet was really well stocked with plenty of variety to satisfy all tastes. My room was recently renovated and nicely appointed with a small balcony. The dining hall is just outstandingly beautiful, more so than anticipated. Also a lovely outside dining area or places for drinks just bordering a small park.
Stayed in August 2024
Reviewed: 4 August 2024
Karin
South AfricaIdeal Position, great dining area and very accessible
Stayed in August 2024
Reviewed: 1 August 2024
Jin
United Arab EmiratesWe had a very unpleasant experience on our second night in the hotel. Staying in a cosy room on the fourth floor room 418, we heard a loud crash around 11 pm which turned out to be one of the very heavy stone tiles from the ceiling. Thankfully, we were not close to the collapsed portion of the ceiling otherwise there may have been injuries. Maintenance staff came immediately and noted the damage. Hotel manager Astrid was very kind and understanding, she moved us to a more spacious room for the rest of our stay for no extra cost and also allowed us to have drinks from our room bar that night after our incident. Unfortunately, an I phone on the bench close to where the ceiling tile dropped was damaged. I really appreciated the assistance and understanding I received from the receptionists Marian and Zizi who helped us through what could have been a very difficult situation. The care and attention from the hotel made our stay memorable but maintenance and safety issues have to be taken into account in future. But it was truly a boutique hotel from the personal care and concern and help that we received from the staff.
The hotel was very centrally located within walking distance of many restaurants, museums, shops and the railway station. Staff were extremely helpful, understanding and sympathetic to the rather complicated situation that we found ourselves in, when part of the ceiling in our room collapsed, more about it below. Breakfast had a great selection and there was the option to sit outside in the beautiful summer weather. Although the hotel was next to a park, our rooms were quiet and we slept well.
Stayed in July 2024
Reviewed: 28 July 2024
Eric
SwedenThe food small rooms for a premium price
The historicrestaurany and ventral location
Stayed in July 2024
Reviewed: 28 July 2024
Kerry
United KingdomI was very surprised how compact the room was... No room for two suitcases on the floor at all and vey little storage as well. My husband kept his clothes in his suitcase packed and and zip closed, stood on its smallest surface I folded clothes and hung clothes in the wardrobe - there were qyuite a few hangers fortunately ...
The breakfast was excellent with so much choice and variety. The room itself was stunning! The location was excellent! Overall we thoroughly enjoyed out stay and the minute cute balcony
Stayed in July 2024
Reviewed: 25 July 2024
Dace
Latvian/a
The location of the hotel is excellent - you can easily reach any of the most popular sightseeing spots in the town from it. The breakfast was really superb as were the premises where you are having it. The staff was friendly and helpful.
Stayed in July 2024
Reviewed: 23 July 2024
Peter
United KingdomNothing to comment on
Great location
Stayed in July 2024
Reviewed: 22 July 2024
David
United KingdomNothing, I used to travel to Stockholm for work and stayed at Berns and it didn't disappoint.
Room was good for centre of city hotel. Bed was comfy. Breakfast was excellent in a superb room!
Stayed in July 2024
Reviewed: 13 July 2024
Raymond
United KingdomNo aircon in our room.
Lovely independent boutique style hotel. Very friendly staff. Excellent location
Stayed in July 2024
Reviewed: 11 July 2024
Alisha
United KingdomAbsolutely beautiful dining hall. Very friendly, helpful staff and brilliant location
Stayed in July 2024
Reviewed: 11 July 2024
Karise
United StatesThere was a plumbing snafu on our first night, they promptly repaired it. We ate at the restaurant and then later ordered room service. Room service could use more variety by offering more items from main menu.
The belle epoche architecture was lovely to take in. The location is excellent and everything was walkable. Breakfast was delicious and fun to be served in such a grand setting.
Stayed in July 2024
Reviewed: 29 June 2024
Michael
United KingdomNothing
Room, breakfast location and hotel...amazing
Stayed in April 2024
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