Anse Takamaka, Baie Sainte Anne, Seychelles
#3 of 12 hotels in Baie Sainte Anne
Guests' ChoiceBased on 116 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
7.7
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 August 2024
Marios
CyprusAmazing rooms!! Extremelly Spacious!! Excellent staff great service everywhere throughout the resort!!
Stayed in August 2024
Reviewed: 26 June 2024
Wahiba
Saudi ArabiaThe quality of the food in the dinner or lunch not matching the hotel standing …
The facilities, the hotel location and many nice and helpful staff !
Stayed in June 2024
Reviewed: 23 June 2024
Amani
KuwaitThe villa view was exceptional and dreamy so beautiful , special thanks to Mohammed in front desk for his help and also Kareem in the restaurant for his hospitality
Stayed in June 2024
Reviewed: 21 June 2024
Abeer
QatarNothing
The property sits on a beautiful landscape, with private villas. We took sea view villa. It was very private and exclusive. The breakfast was amazing and every night you get to choose from 3 locations dinner option.
Stayed in June 2024
Reviewed: 18 June 2024
Al
QatarThere are no water activities. There should be more activities available on the island. If you want to snorkel you have to pay extra which doesn’t make sense. Also even if you have half board they usually have an extra charge for themed dinner nights. The boat trips to the other islands are overpriced. Also, the pools need to be heated because it is too cold to swim in the morning we have to wait till after 12 for it to be warmer.
It is very quiet and remote good for 3-4 days. The staff are amazing and very friendly and welcoming. We had an extra late check out which was amazing and it was an overall very positive experience.
Stayed in June 2024
Reviewed: 20 April 2024
Ashraf
CanadaThat our stay was short
Since entering the hotel at the reception it was a good experience. The views are super amazing, it is a large resort and scenery views are everywhere. The staff were very nice, especially Andy the buggy driver. The room was exceptional, we really liked the facilities that covers all your needs and we enjoyed the private pool. The beach is amazing, calm waves and crystal clear water with beautiful scenery. We had a romantic dinner at the Pan-Asian restaurant where our waiter mohammed provided excellent service and was very kind.
Stayed in April 2024
Reviewed: 6 April 2024
Colette
South AfricaBeautiful views
Stayed in April 2024
Reviewed: 19 March 2024
Guy
United Arab EmiratesNone
This is my 2nd time is Praslin, but first time in Raffles. There nothing to complain about this property. Aside from amazing views and the upgrades, the exceptional staff are commendable. Special mention to Cecille from the restaurant, to reception ladies Stacy,Dominique, Danielle and the guys doing the buggy transfer, you are all doing your job with passion. thank you all
Stayed in March 2024
Reviewed: 19 February 2024
Nicole
United Arab EmiratesOut of your control but I found a spider 🕷️ on my toothbrush 🪥 and a cockroach 🪳 came through the sliding door.
Everything!
Stayed in February 2024
Reviewed: 21 December 2023
Nasser
QatarAt the moment there are no direct flight to Praslin Island where Rafelles hotel resides. Therefore, a pre arrangement must be made to reach the the island. Which was a bit difficult with me as it was raining heavly.
The staff were amazing, smiling faces all around. The establishment itself was equally impressive with all type of basic necessities that any tourists can think of such as a gym, a spa, a kids club...etc. The different type of cuisine every night made my stay even more unique. The Tandoori night, the Sushi Room, and The Arabic food all gave me a refreshing experience of what quality food can be. Furthermore, you can visit all the designsted locations within the facility with only one text to the reception and they will send a buggy within few minutes to pick you up and deliver you wherever you would like.
Stayed in December 2023
Reviewed: 19 December 2023
Fisal
United Arab EmiratesMore kids activities dor older kids. Keeping room doors closed in order to keep insects out.
Generally it was a great stay, hotel staff are lovely and very supportive. Always keen to help. The rooms were large and the view is breath taking. The facilities were great. Food options were also great.
Stayed in December 2023
Reviewed: 4 November 2023
Viktoriia
United KingdomI’ve got an amazing staying there
Stayed in November 2023
Reviewed: 20 August 2023
Pascal
NetherlandsOntbijt was top en het uitzicht amazing
Stayed in August 2023
Reviewed: 15 August 2023
Rushdi
United KingdomNothing
Everything
Stayed in August 2023
Reviewed: 26 July 2023
David
United StatesThe first thing that captivates you is the awe-inspiring splendor of the resort, perfectly nestled amidst the lush flora and fauna of this extraordinary island. The property is meticulously maintained, boasting impeccable cleanliness, and is a sanctuary for various exotic birds, along with a charming small tortoise sanctuary. To reach Curieuse Island, a mere 10-minute boat ride awaits, conveniently arranged by the hotel for you. Not far away lies Anse Lazio beach, renowned as one of the world's top 10 beaches. The culinary experience is unparalleled, with top-notch chefs preparing delectable dishes. The staff goes above and beyond, welcoming you with warm smiles and accommodating your every need with utmost grace. Without a doubt, one of the most indulgent and delightful places I have ever had the pleasure of staying at.
Stayed in July 2023
Reviewed: 8 June 2023
Marisa
United KingdomI absolutely loved the hotel, everything was amazing. The staff is great, the facilities are lovely, it felt very exclusive and private. The room and the view blew our minds! Being so close to the beach, the food in the restaurants so tasty, there’s nothing we didn’t love! The wifi worked in every corner of the hotel
Stayed in June 2023
Reviewed: 21 May 2023
Dhara
Indialocation and staff helpfulness… Mohammed especially… he guided us to the right experiences and excursions. He understood what we wanted and delivered beyond expectations… reflected the true Raffles spirit!
Stayed in May 2023
Reviewed: 11 May 2023
Khaled
United Arab Emiratesnothing
everything
Stayed in March 2023
Reviewed: 8 May 2023
Aleksandra
Polandfood
approach to family’s traveling with kids. welcoming, helpful and well organized villas with all you need for babys
Stayed in May 2023
Reviewed: 6 May 2023
Ltd
MaltaI am sorry for the efoort done by the people working there to make our tine spent there amaizing but this must be said. The Resort needs maintenance done on the villas, outside wood needs paint.metal parts are rusted and the pool is missing the light and some mosaic
The facilities,views and the staff members,Aaron is the best,the inside of the villa meets the expectations
Stayed in May 2023
Reviewed: 30 April 2023
Alessandro
Italyjust amazing
Stayed in April 2023
Reviewed: 24 April 2023
Irina
OmanAll was excellent p
Location is amazing, ocean view villa is breathtaking, room is very clean
Stayed in April 2023
Reviewed: 18 February 2023
Jan
United Arab EmiratesMostly the staff/service was just far below what we've come to expect. Especially considering this was the most expensive resort we've tried in the Seychelles. Just before coming here we stayed at Lemuria, maybe our expectation were set too high... but then again we've been in 20+ 5* resorts mostly around this part of the world (Middle East, Maldives etc.) and have gotten used to certain things. Unfortunately here in Raffles service was not *bad*, but it was what we'd expect in a mediocre 3 star resort, not an expensive villas-only 5* resort from a global brand. Some of the (many) examples: - Both me and my wife had the strong feeling that staff genuinely don't like each other. Whenever they spoke between themselves it was clear they are NOT having a great time and the others working there are not really their "friends" in any way. We've seen this many times - restaurants, buggy service etc. - The resort is VERY hard to walk thru as it's super steep. Still, many times we decided to walk from one villa to another or eg. from the reception to avoid constantly asking for buggies. Many buggies (usually empty and going in our direction) passed us on our way, including when we were walking with small kids. Not ONCE anyone stopped to at least ASK if we need a ride. Really lame! - Our first evening we had dinner at whatever the restaurant next to the reception is called. We were seated in space right by the entrance, with zero views (huge white curtains covering the windows completely), no music, zero ambience. Felt like we're in some post-communist cheap diner in eastern Europe. And then it took 45mins to get appetizers. Worst dinner experience we've had since... not sure when. - Reception staff were nice, but no "wow" effect.
The best part of the resort are the villas. They're modern, beautifully designed and the view is jaw-dropping. Inside it's comfortable and again - well thought out. Definitely the best we've stayed at in the Seychelles and (at least inside) one of the best we've stayed at so far (considering they were "small" 1 bedrooms not any pavilions etc.) Curieuse restaurant was amazing. Food was great, the menu was interesting but also had some "proven" basics (so it wasn't too "weird"). Staff was good.
Stayed in February 2023
Reviewed: 5 February 2023
Amer
United Arab Emiratesnothing all was perfect
it was relaxing and quiet
Stayed in February 2023
Grandola ed Uniti, Italy
Shrivenham, UK
Saltash, UK
Rostrevor, UK
New York, USA
Sydney, Australia
Yuzawa, Japan
Iteuil, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content