Rooms could be a little more clean, dust was quite obvious. Carpets also could be cleaner. Other than that all the rest of facilities was super clean.

Comfy beds, large enough rooms with free minibar. Staff very friendly and breakfast was fine enough for the price.

Stayed in May 2024

Rooms were clean enough, but not perfect. Surfaces like tables shelves etc. were dusty, and the permanent stains on the carpet - although probably from something like bleach - don't look too good. Bed sheets were changed with fresh clean ones every other day, as stated in the information card inside the room, but the bed was not spotless, especially at check-in, we found 1-2 old bits of fluff and small hairs under the linens.

The hotel staff were extremely helpful and friendly, hotel is near the center, but not in a very busy part of town, so buses/trams are great to use. Room service was better than my expectations in terms of price/performance. Breakfast was great. Rooms are comfortable and adequately equipped. Free mini bar was very nice to have. There is a market nearby if you want to buy drinks/snacks etc. and lots of good cafes & restaurants within 10 minutes by walking.

Stayed in May 2024

-

Good breakfast, excellent stuff and very supportive

Stayed in March 2024

Complicated entrance from garage

Stayed in December 2023

we liked the breakfast :) and the shoe cleaning machine. check in personel was super friendly

Stayed in January 2024

Shower door allowed water to escape - tough trying to shower and hold a door.

Breakfast was fabulous! Truly a beautiful spread for everyone.

Stayed in October 2023

Overall a bit outdated facilities compares to photos, shower and bathroom needs a refreshment.

Friendly staff, easy acceble parking, comfortable bed.

Stayed in October 2023

Breakfast

Stayed in September 2023

No coffee facility in room and could not get a coffee before 7am. Also Wi-Fi in restaurant and bar areas not working.

Great location, nice room, great terrace for some after dark drinks and secure parking. The staff where really helpful.

Stayed in July 2023

Wi-Fi connection at the room

Hospitality Location

Stayed in July 2023

The bathroom has been clean with some functional difficulties:  - Taking a shower was quite a challenge as the hot water valve has been partly functioning; - The sink cover has been missing; - The washing tube is nicely designed but very useless.  The noise (outside and inside) protection in the room is not at a four star hotel level.

It is a great location if you are visiting Belgrade by car. Beds are comfortable. Breakfast has been according to expectations and it is worth paying an additional 10 EUR per person per day.

Stayed in April 2023

the room could be cleaner, there is a confusion about the name of the hotel whether it is golden tulip or zira

Central, rooms are spacious, polite staff

Stayed in April 2023

Clean and comfortable rooms. Kind staff.

Stayed in January 2023

There was not a comfortable place in the room to work on laptop. Booking.com price was double than the normal hotel price

Room and breakfast was OK

Stayed in October 2022

Our Mastercards of different banks were not accepted, which led to some payment considerations. The shower was a bit flimsy with a loose shower head which was too low for me as a tall guest, and the bath tub was flexible which made me worry I could break through the floor any minute. Since this hotel was very close to the location of my business trip, the location was great for me but the streets of this part of Belgrade are not very attractive.

The hotel room was comfortable and I really enjoyed the bed. The breakfast offer was quite extensive and the breakfast room was nicely arranged. I had a room at the 5th floor which gave me a wide view over the city of Belgrade.

Stayed in July 2022

Not exceptionally clean, looking onto a graveyard, however the staff was very nice.

Huge shower! Could easily fit a group of people.

Stayed in January 2022

not a big menu choice

Location for transportation, roof for smokers, breakfast,

Stayed in January 2022

We wished to go to Novi Sad. Web told us there were trains to go Reception could not give any information about the trains only recommended to use a taxi to get to the station. We did that and found out that there were no trains that go to Novi Sad. In general the reception was not helpful since they were not informed about touristic activities.

Breakfast was very rich Beds and pillows were comfortable Fitness center was well equipped

Stayed in January 2022

One night stay was overpriced for you've got. In addition, parking costs 8.5€ for one day (very expensive for something free in every other hotel in the world). Add a water kettle to the room.

Location, kind and nice personnel (especially mid-aged man at reception). Everything was on a high level.

Stayed in January 2022

Quite some guests without the face masks in the hotel

Great facilities Parking on site Good breakfast Comfortable room

Stayed in July 2021

Both mornings there was empty hot buffet, also water and juice bowls were empty, coffee machine was not working....also we were missing "good morning " from personnel in breakfast room.

Hotel is clean, at good location, they have parking garage accessible by elevator. Check in and out is easy and fast.

Stayed in June 2021

Modern and very comfortable hotel with an amazing staff that do everything to accommodate guests and make them feel welcome. Room was very nice with great bed and absolutely the best shower that exists! The hotel restaurant provides delicious food and impeccable service. Reception staff was amazing: we had to change our dates at the last minute, and they were so flexible and quick to arrange everything for us - very thankful for this! All in all - amazing experience in the heart of Belgrade.

Stayed in February 2024

staff

staff

Stayed in October 2023

Please check the lift because there is noise when the doors close.

The hotel is a modern, new building in the city but not in the direct city centre. You can walk or go by public transport. There is a huge garage in the ground with space enough for all cars (15 € per day). The room was big and had a modern design. I had a room on the back and a very good view to the city (huge window, down the hill). The equipment in the bathroom, the air-condition, tv (no smart) and fridge was excellent. Every day cleaning was very good. New shower gel ec. The breakfast was also very good, fresh buns, fruits and so on. I used the room service and ordered dinner. The service was quick and the food tasted very well. I liked the Serbian burger (pljescevica) and the shopska salat!! Thanks to the staff of Zira for the very good time in Belgrad.

Stayed in September 2023