Uspenska 1, 21000 Novi Sad, Serbia
#18 of 50 hotels in Novi Sad
Guests' ChoiceBased on 450 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
9.8
Facilities
8.6
Staff
9.3
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 21 September 2024
Dragana
United KingdomLocation is great ,staff are very friendly and helpful Rooms are spacious and comfortable
Stayed in September 2024
Reviewed: 18 September 2024
Mark
United KingdomThey need to invest in a new coffee machine,it looks like something from the communist era and sounds like a jet taking off,broke down during breakfast rush hour!
Friendly check in staff,big clean massive rooms perfect location overlooking main square on the street side. Breakfast was ok with plenty of choice.
Stayed in September 2024
Reviewed: 11 September 2024
Mikael
FinlandExcellent quality accommodation in a reasonable price. Spacy rooms Good air conditioning Well equipped Friendly and helpful staff Excellent location
Stayed in September 2024
Reviewed: 4 September 2024
Beti
North MacedoniaThe temperature in the room.
The comfort.
Stayed in September 2024
Reviewed: 3 September 2024
Abigail
MaltaI had a small issue with the AC at certain times but the hotel looked into it immediately.
Large rooms with comfortable beds and very helpful staff.
Stayed in September 2024
Reviewed: 23 August 2024
Mica28
LuxembourgEverything! Super hotel,not any objections.
Stayed in August 2024
Reviewed: 13 August 2024
John
AustraliaWe can't say anything was not to like. We would recommend this hotel to anybody wanting somewhere beautiful to stay in Novi Sad.
The night concierge when we arrived was also on duty the 2nd night, and she was absolutely wonderful. She was friendly, extremely helpful, and very welcoming. The older gentleman in the breakfast area was also fantastic, just as friendly and helpful. The staff made us feel like we were regulars even though it was our first visit. The hotel was exactly as depicted in the advertisement... clean, VERY big rooms, sleek and modern, comfy bed, delicious breakfast food, ideally located and within walking distance to many attractions.
Stayed in August 2024
Reviewed: 13 August 2024
Maja
SerbiaService is excellent! There is plenty of food for breakfast, the staff is wonderful... I will come back here for sure! The rooms are large, the view is beautiful, and the bed is very comfortable.
Stayed in August 2024
Reviewed: 12 August 2024
Bela
AustraliaN/A
Very nice and clean place with friendly staff and amazing location
Stayed in August 2024
Reviewed: 1 August 2024
Evgeniya
BulgariaNothing
Amazing hotel with perfect location, big luxury rooms and very polite stuff.
Stayed in August 2024
Reviewed: 31 July 2024
Frederick
SwitzerlandLocation near the center and yet quiet
Stayed in July 2024
Reviewed: 19 July 2024
Sandra
United KingdomEverything was great
Hotel staff were polite and I was greeted with the smile.Lovely hotel with amazing location. Very good parking and great size room. Air conditioning was the best from all hotels that I have stayed in. I was even offered from reception lady help to carry my drinks to the room. Beautiful hotel in the stunning city worth visiting. They also offer smoking and non smoking rooms options.😃
Stayed in July 2024
Reviewed: 8 July 2024
Andra_p
SerbiaWe haven't been here for a year to find out that now the standard room amenities do not include bathrobes any more. We'll have to take care of that on our next visit.
The breakfast is great, don't miss it!
Stayed in June 2024
Reviewed: 4 July 2024
Blerina
AlbaniaThe location was great. Breakfast was ok.
Stayed in July 2024
Reviewed: 1 July 2024
Dina
IsraelWater pressure in shower and drainage/removal of water from bathtub, parking
Everything was very good (room clean and comfortable, very comfortable beds, convenient location, good breakfast), except: 1) weak water pressure in the shower and poor drainage/removal of water from the bath). 2) Parking. We booked a parking space in advance (on the day of booking - 1 day before check-in), but the hotel parking lot was full and we received a message about this (thanks) and about the possibility of municipal parking in the city. Parking was not that easy and it took a while to get into the lot; We had to wait until there was a free space in the parking lot. But the hotel paid for parking, thank you.
Stayed in June 2024
Reviewed: 30 June 2024
Dragana
United KingdomLocation ,the view from my room was stunning
Stayed in June 2024
Reviewed: 25 June 2024
Nikolai
RussiaThe room comes with a bathtub, but my room wasn’t equipped with a stopper, so I couldn’t use it as a bathtub, only as a shower. I asked at the reception, they said not all rooms are equipped with a bathtub stopper, so they find a free room and get a stopper from there. I mean, for that price, it’s strange there’s such an issue with stoppers. They cost almost nothing, but if you come late you may have to wait until the morning until the stopper is found. Also the Wi-Fi reception was poor. My phone was constantly losing the signal and switched to SIM, the laptop couldn’t do it of course. It was very slow. Slower than 4G. Again, for that type of hotel it’s embarrassing.
Very clean and big rooms, a bathtub. The view on the cathedral.
Stayed in June 2024
Reviewed: 20 June 2024
Merim
Bosnia and HerzegovinaParking
Stayed in June 2024
Reviewed: 11 June 2024
Slobodan
North MacedoniaTheir parking garage was full so we needed to park near by in another one. Not a big problem though.
The central location for exploring the city on foot. Clean, normal size room.
Stayed in June 2024
Reviewed: 31 May 2024
Filip
North MacedoniaThe room had some forgotten stale bread, there were several bits and pieces of litter that gave the impression that it was not cleaned properly.
The location was excellent, staff were accommodating, there was parking.
Stayed in May 2024
Reviewed: 16 May 2024
Dejan
CroatiaA breakfast offer could be a little bit more creative..
Location, hotel is in a very good location. The room was big and comfortable.
Stayed in May 2024
Reviewed: 1 May 2024
Igor
North MacedoniaThe towels need replacement. They are waisted, probably many years old. The room is a bit chilly for spring. The heating didn't work. It's a bit pricey for a town like Novi Sad.
Clean, centrally placed, good breakfast and coffee. Comfortable beds, spacious rooms. Underground parking garage.
Stayed in May 2024
Reviewed: 29 April 2024
Evgenija
North MacedoniaEverything was perfect
Excellent location, clean hotel, free parking, nice breakfast, friendly staff
Stayed in April 2024
Reviewed: 21 April 2024
Damir
Bosnia and HerzegovinaParking was too far from Hotel.
Staff was really polite.
Stayed in April 2024
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