No coffee in the room, room too little for a 4 star hotel, blinds in the room shall be improved, bed too narrow.

Great area to stay, close to public transportation and attractions, classic architecture, friendly staff.

Stayed in June 2024

Nothing against the hotel, but this location is way off-the-grid, for people looking for peace and quiet ... it's just a small seaside town with some restaurants, but beautiful spot on the Black Sea, about an hour-and-15-minutes north of Varna.

super modern, well-built place, a 5-minute walk to the sea. Super quiet, great kitchenette - no electronic stuff or sensors to mess up - just an old fashioned key and light switches ... great view of the garden and surrounding fields, indoor pool

Stayed in April 2024

The WiFi is basically non-existent. Once you close the room door, the signal is completely gone. They seriously need to do something about that.

The location, size of the rooms and the breakfast were all amazing. The TV in the room had some amazing channels and I got to watch all the football I needed to watch!

Stayed in November 2023

Music all night at restaurant in front

Stayed in June 2023

the location was great!

Stayed in December 2022

no parking

jacuzzi

Stayed in February 2022

Mattresses

Everything apart of the mattress

Stayed in September 2021

Location and style is very nice..:) Brugeoise Romanian house traditional style.

Stayed in August 2021

The location needs a refresh.. decorations haven’t been improved.

I was really pleased to see that the staff was exceptionally kind.

Stayed in August 2021

The air conditioning couldn’t cope with the high temperature.

Large room and clean.

Stayed in August 2021

Airco in the rooms can be improved

Location Breakfasts

Stayed in August 2021

The AC wasn't working as colling . The just set it to work as a fan and the weather was abit hot. Just wired to be 4 starts hotel and the AC works only in a fan mood and it is really so old AC

Stayed in July 2021

Street racing all night, can't sleep, soundproofing should be updated.

Great location

Stayed in July 2021

Rooms were not serviced or checked for toiletries daily. Shower was loose and water escaped onto bathroom floor.

Excellent location for what we wanted. Beautiful decor in the general areas.

Stayed in March 2024

Passport was stolen from the room, was only cleaned the day before passport was there and next day was gone. Management were unreceptive to acknowledge any responsibility. Ruined what should have been a great trip

Stayed in July 2023

Being moved to a different hotel

I had booked a room at this hotel but was moved to a neighbouring hotel because my room was unavailable

Stayed in May 2023

The room was maximum 3 stars, old aspect, it really needs an update. The phone is ancient and reception hardly picks up. The bed is at breaking point. As it is close to a main boulevard, there is a lot of noise.

Friendly staff and breakfast in the room possibile

Stayed in April 2023

Everything was great

The room was very big and the bed was comfortable. A big tv and very good WiFi. The staff was very friendly . They allowed me to stay in the room free of charge as I was not feeling well till 3.30 when I left for the airport to travel back to UK. Big thank you to the night and day receptions. The breakfast was lovely plenty selection of food just to give you energy and a good start of the day. I highly recommend this hotel. Great location and very good value for money

Stayed in May 2022

The Hotel looked a bit tired , worn carpets , some lights not working , pool out of service , lift out of service , mismatched plumbing fittings etc. No tea/ coffee facilities in room , no room service or wifi details in the room . Breakfast was disappointing with no tea/coffee/juice/milk available on two of the three days . I guess perhaps this was a timing thing although never saw more than one other quest at breakfast and i usually went between 7.30-8 so not exactly at the end of the window .

Helpful and pleasant staff at reception , Good size room and a comfortable bed . Nice TV , It was a smart TV although it largely failed to connect to the wifi unfortunately, possibly just a temporary wifi issue . Room was well cleaned throughout my stay . Perfectly adequate for my purposes .

Stayed in March 2022

The room that we were initially given, had a problem with the windows, you could hear every car that passed by, the plumbing smelled horribly, and the heating in the room was not working. There was a party in the hotel, which we were not told about, and they blasted the music till 3 AM.

Stayed in March 2022

Nothing

Central location, clean, comfortable, great breakfast, friendly staff

Stayed in February 2022

Perfectly located, beautiful old building, exquisitely restored and maintained, large rooms, beautifully decorated and very clean, abundant, tasty breakfast, competent, friendly staff creates a warm atmosphere and makes you feel at home.

Stayed in December 2021

i have no complains

it was a very pleasent gateway with a rich breakfast, who include a lot of variety and a very nice staff

Stayed in September 2021

The hotel is old and dated. The room we had was on the 4th floor and the lift only goes up to 3rd floor. The room looked and felt unclean. The bed spread was dirty. The bathroom is in need of renovation. One of the sinks was cracked. The jacuzzi was so dirty I didn't even attempt to use it. The bathroom had a really unpleasant smell perhaps from the sewage system. The entire hotel needs renovation and it is definitely not a 4 star hotel. Perhaps a 3 star at its best. Also the cleaner tried to claim that we used a chocolate and a wine bottle from the minibar which were missing in the first place probably because she didn't replace them before we checked in. Disappointed and will not book again.

Location. Large TV in the room. Breakfast was varied and nice. Room had a balcony.

Stayed in August 2021